@Packard ... you've set your TPG's up all wrong. You've the flip stops on the wrong rails and you've put the stop collar on the wrong side which completely defeats the purpose of it.  Please have a look at the photo below for the correct setup.

(Attachment Link)

@Packard ... you've set your TPG's up all wrong. You've the flip stops on the wrong rails and you've put the stop collar on the wrong side which completely defeats the purpose of it.  Please have a look at the photo below for the correct setup.

(Attachment Link)

I'm certain it will work out for you once you make the changes.  BTW, the stop collar allows you to loosen the main screw, remove the plunger/collar assembly, setup the narrow rip bars, and when you re-insert the plunger/collar assembly, there's no need to re-calibrate as that stop collar gets pushed up against the flip stop arm and is relocated as it was previously.  Once you've calibrated these properly, they're a wonderful piece of engineering.

OK.  Problem solved, though I don't really understand how it worked.

Per the advice I received here I simply switched the flipstops.  The one on the right parallel arm went to the left parallel arm and vice versa.

Problem solved.  Many thanks. 

What was particularly unusual about this entire situation was that Hans, from  TSO emailed me after seeing my post here.  Apparently, they monitor this site to route out issues. 

I've had issues with products in the past, but this is the very first time that a manufacturer reached out to me to solve a problem rather than me reaching out to the manufacturer.

He offered me guidance once I got home after work and was in my shop.  He said he would call me at home on my cellphone just after he got out of his meeting.  He called at 7:00 p.m. EST.  The man puts in long hours. 

Before his call arrived I had already made the switch and the problem was solved. 

We had a nice discussion.  He is looking at ways to eliminate this issue going forward.  Remarkably (from my experience with other manufacturers) he really listened to what I had to say.

Of all the efforts by manufacturers to resolve problems that I have experienced, TSO's effort has been the most comprehensive. 

In my opinion, the customer service on this issue has been extraordinary. 

Also, the assistance I received from fellow FOG members has also been extraordinary.

Many Thanks,


Packard

Quote from: Packard on January 28, 2021, 08:43 AM

OK.  Problem solved, though I don't really understand how it worked.

Per the advice I received here I simply switched the flipstops.  The one on the right parallel arm went to the left parallel arm and vice versa.

Problem solved.  Many thanks. 

What was particularly unusual about this entire situation was that Hans, from  TSO emailed me after seeing my post here.  Apparently, they monitor this site to route out issues. 

I've had issues with products in the past, but this is the very first time that a manufacturer reached out to me to solve a problem rather than me reaching out to the manufacturer.

He offered me guidance once I got home after work and was in my shop.  He said he would call me at home on my cellphone just after he got out of his meeting.  He called at 7:00 p.m. EST.  The man puts in long hours. 

Before his call arrived I had already made the switch and the problem was solved. 

We had a nice discussion.  He is looking at ways to eliminate this issue going forward.  Remarkably (from my experience with other manufacturers) he really listened to what I had to say.

Of all the efforts by manufacturers to resolve problems that I have experienced, TSO's effort has been the most comprehensive. 

In my opinion, the customer service on this issue has been extraordinary. 

Also, the assistance I received from fellow FOG members has also been extraordinary.

Many Thanks,


Packard

Agree 100% on these technical issues they are top notch.

I haven't put mine on reverse (yet) but always have to think which one is right or left. Maybe simple solution is for the user to somehow mark the flip-stop as being right or left like the tracks are.