Here's the issue - I don't care how long you've been selling or how much feedback you have. If I buy that vise from you, I'm expecting a pristine , new in the box condition. Can you attest top that
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Nope !
Snip.
Agreed.
If I buy something, say, priced at $1,500 from Lee Valley Tools (or for that matter, any reputable vendors like Lie Nielsen, Highland Woodworking, etc.), I don't need to see or worry about what's really in the "box" because I trust their return and refund policy if it's the wrong item, or rusty or is just a concrete slab inside (free return shipping in the case of Lee Valley). I may also have back-up protection from my credit card merchant. (I didn't open the box at the store when I picked up my Kapex...I know Lee Valley would deal with it to my satisfaction if anything went wrong.)
Would I still be protected to the same degree in an eBay transaction with a seller who hardly sells anything before (and with little to no relevant feedback track record)? I might be, but might be not. I simply don't know. Given that uncertainty factor, I'd pass.
It all depends on the target. A collector may value an unopened box (assuming the collector never wants to showcase the content). A buyer who is an
user will keep the box, but will not leave the box unopened -- unless the purchase is to be used as some dead weight!
![Tongue Out [tongue]](https://www.festoolownersgroup.com/Smileys/default/tongue_smilie.gif)
Something else: If a potential bidder asked to see the content before entering a bid, would the box be opened? No? One fewer bid.
At the end of the day, it's not a product issue per se, but a trust issue.