Author Topic: VAC SYS DISCONTINUED?  (Read 80132 times)

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Offline papester

  • Posts: 27
Re: VAC SYS DISCONTINUED?
« Reply #450 on: April 11, 2022, 11:06 AM »
BIS website shows the SE2 in stock.

No idea if that is accurate.

I ordered the SE1, SE2, pump combo but only receive the pump and SE2 today. I hope I am getting the SE1 that I already paid for and need the foot pedal from.

I'm in the same situation. I ordered the complete set with the accessory set and MFT clamp. I received the pump, SE2, and accessory kit, but not the SE1 and MFT clamp. I emailed BIS asking if I would be receiving the SE1 with foot pedal, and if not, what is their return policy. I have not heard back from them yet. My order was placed on 12/21/21.

Same thing happened to me. Waiting on an update. Ordered on 12/16/2021. Missing the SE1.

Still no SE1 or any responses from BIS!

I talked with BIS yesterday and I believe they said they had 40 SE1’s that would coming in and shipping next week. They had no update or timeline on the MFT brackets. The lady was very nice and helpful. She offered to call Festool to ask about the bracket, but I said that wasn’t necessary.

Well, now they are saying late May for shipping the Vac-Sys set. Now I’m a little more concerned if the order will actually be fulfilled. It’s not as bad as the Auriou carving chisels that I ordered a year ago and I’m still waiting for some of them to be delivered. Tough times!  [cool]

It seems @Beaver Industrial Supply ran out of the "supplied" shipment of the SE1, now they estimate another 14 days until more come in. I'm not feeling great about this. They sent me the pump and the SE2, and invoiced me, but without the SE1 which includes the foot pedal, I basically have a useless VAC SYS without the SE1. They also don't seem to respond to emails and their phone support is fair at best. Why show you have a product for sale if you don't have the inventory to support your sales. :(

Just called again today and still no update from @Beaver Industrial Supply on when their next shipment of SE1's will be in.  [mad]

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Offline Econoline

  • Posts: 21
Re: VAC SYS DISCONTINUED?
« Reply #451 on: April 11, 2022, 04:23 PM »
If anyone can lay their hands on another SE-2, I have two brand new SE-1's. I'll send you the foot pedal, you send me the tee, and the foot pedal valve.
E.

Offline Max Fracas

  • Posts: 135
Re: VAC SYS DISCONTINUED?
« Reply #452 on: April 19, 2022, 07:20 PM »
I was notified today that the Vac Sys I ordered in Dec had arrived at US Tools and Fasteners.

Offline ddh

  • Posts: 4
Re: VAC SYS DISCONTINUED?
« Reply #453 on: April 23, 2022, 03:06 PM »
I have an "extra" SE1 unit still boxed and unused if anyone has a spare SE2 and would like to swap!

Offline boomvader

  • Posts: 1
Re: VAC SYS DISCONTINUED?
« Reply #454 on: April 30, 2022, 08:54 PM »
Discovered this thread before I knew what the VAC SYS product line was all about.  Watched a couple of videos and knew I had to find one before they were all gone.  Saw the inflated prices on eBay.  Tempting, but no.  On Monday, I set out to find the pieces.  Found the pump at Beaver Industrial.  Looked for the SE1 and found one at Tool Nut.  Took a chance on both with no expectations.  Waited patiently for tracking numbers.  Beaver shipped same day.  Tool Nut shipped the following day.  Decided to also pull the trigger on the accessory kit.  Ordered that from Hartville via Amazon.  That was shipped immediately and it arrived on Wednesday.  Pump arrived on Thursday and the SE1 on Friday.  Found the SE2 on Beaver’s site and grabbed that too.  It arrives on Tuesday.  Dumb luck for sure!

I worked in the shop most of the day today and was able to try it out.  What an amazing tool! 

Not sure if I got lucky or if stock starting to trickle in from Europe?

Offline longhorn14

  • Posts: 2
Re: VAC SYS DISCONTINUED?
« Reply #455 on: May 04, 2022, 03:55 PM »
Nice finds, boomvader.
Here is my situation, could use some help.
About 18 months ago I bought the vac sys pump (open box item on Amazon)
About 1 year ago, I got the SE2 (in error, should have gotten SE1)
Today I went to set everything up, realized I had no foot pedal and that I screwed up.

What can be done with the pump and the SE2? Can I just find a foot pedal and be good to go? What about the tee-fitting on the hose (in the absence of an SE1)?
Hopefully I am not totally screwed  [scared]
Please and Thank You,
Nathan

Offline longhorn14

  • Posts: 2
Re: VAC SYS DISCONTINUED?
« Reply #456 on: May 04, 2022, 05:19 PM »
I may have answered my own question, will need to test. It seems I can remove the tee-fitting and connect the SE2 directly to the pump. There is a hose coming out of the SE2 that (I am guessing) goes to a foot pedal and it has an inline valve on it. So I think I am good to go.

Nice finds, boomvader.
Here is my situation, could use some help.
About 18 months ago I bought the vac sys pump (open box item on Amazon)
About 1 year ago, I got the SE2 (in error, should have gotten SE1)
Today I went to set everything up, realized I had no foot pedal and that I screwed up.

What can be done with the pump and the SE2? Can I just find a foot pedal and be good to go? What about the tee-fitting on the hose (in the absence of an SE1)?
Hopefully I am not totally screwed  [scared]
Please and Thank You,
Nathan