Author Topic: Saw stop  (Read 10284 times)

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Offline pettyconstruction

  • Posts: 533
Re: Saw stop
« Reply #30 on: May 31, 2019, 03:10 PM »
That sounds like a better ending.

SawStop has known to be good with its customer service along, though the "lumber yard" is unknown to us.

Did you know you were paying full price for a floor or display/demo unit when you closed the deal?

If so, the lumber yard's subsequent offer of the free dust shroud and extra blade (what kind?) was a good gesture.

If not, the lumber yard should have delivered you a brand new saw (without the dust shroud/extra blade), with which you would not have encountered the problems you have experienced to start with!
I did not know it was a demo
Thanks Charlie


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Offline Peter Halle

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  • Posts: 12039
  • MacGyver - My boy 2010 - 2019 RIP
Re: Saw stop
« Reply #31 on: May 31, 2019, 04:31 PM »
Festool and Sawstop are both owned by the same company, but Sawstop is being handled as a separate company.  I asked the question about subforms once I heard the news and again with the acquisition of Shaper.  (Shaper is independent also.)  Both of those tools have a community as far as I know and to create an expectation that those companies would monitor or answer here would probably not be realistic at this point.  I don't see it happening.

Of course, all things are subject to change.

Peter

Offline pettyconstruction

  • Posts: 533
Re: Saw stop
« Reply #32 on: May 31, 2019, 06:10 PM »
That sounds like a better ending.

SawStop has known to be good with its customer service along, though the "lumber yard" is unknown to us.

Did you know you were paying full price for a floor or display/demo unit when you closed the deal?

If so, the lumber yard's subsequent offer of the free dust shroud and extra blade (what kind?) was a good gesture.

If not, the lumber yard should have delivered you a brand new saw (without the dust shroud/extra blade), with which you would not have encountered the problems you have experienced to start with!

This is the shroud ,
Should work well,with the port out the back.
Charlie



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Offline ChuckM

  • Posts: 1232
Re: Saw stop
« Reply #33 on: May 31, 2019, 07:14 PM »
Snip.

... to create an expectation that those companies would monitor or answer here would probably not be realistic at this point.  I don't see it happening.

Peter

I don't feel or see that the OP or anyone on this thread was making or having that expectation. Others did make some good suggestions to the OP such as contacting the seller and SawStop direct about his problems. This SawStop discussion has gone on just like any other non-Festool brand.
« Last Edit: May 31, 2019, 07:16 PM by ChuckM »

Offline rmhinden

  • Posts: 204
Re: Saw stop
« Reply #34 on: May 31, 2019, 07:46 PM »
Since Saw Stop is now part of the Festool family, wouldn't be a good idea to have a Saw Stop sub forum?

I think so, especially since I just purchased a PCS and I think there are a lot of sawstop owners on the FOG.

Bob

Offline Birdhunter

  • Posts: 2688
  • Woodworker, Sportsman, Retired
Re: Saw stop
« Reply #35 on: May 31, 2019, 09:07 PM »
I own and greatly enjoy using a SawStop Industrial saw and a bunch of Festool products.

I can’t imagine enough SawStop issues that would populate a separate forum.
Birdhunter

Offline LooseSox

  • Posts: 133
Re: Saw stop
« Reply #36 on: May 31, 2019, 11:07 PM »
@pettyconstruction

I've got the saw stop jss and that overhead guard. I use the Festool cms split hose with an adapter with the 36mm end to the 2.25" port on the back amd the 27mm end goes straight into the guard. Almost dust free cutting of mdf!

Offline Peter_C

  • Posts: 779
Re: Saw stop
« Reply #37 on: June 01, 2019, 01:53 AM »
Curious what lumber yard? At least you are being taken care of.

Online Alanbach

  • Posts: 410
Re: Saw stop
« Reply #38 on: June 01, 2019, 09:54 AM »
@rmhinden - I have two dedicated rip blades. Both are Forrest Woodworker II’s. One is their 20 tooth rip blade. It is fast, doesn’t burn, but the finish it leaves is not always glue seam ready. I use it for really thick hardwoods over 2.5-3” thick. The other is also a Forrest Woodworker II but it is their 30 tooth rip blade. A little slower but it produces beautiful glue ready edges that don’t need to go back over a jointer or be dressed in any way. That is my go to rip blade. I make a decent amount of end grain cutting boards so not having to joint the pieces after ripping to width has been a real step forward for me. I love the 30 tooth WWII.

Offline Jiggy Joiner

  • Posts: 786
Re: Saw stop
« Reply #39 on: June 01, 2019, 10:23 AM »
I used a friends Saw Stop cabinet saw when I was last in the states, I don’t know exactly what model it was, he said it was the top of the range model? It was a lovely machine, I’d love one in my main workshop.

I hope one day we’ll be able to buy them over here.

Offline Birdhunter

  • Posts: 2688
  • Woodworker, Sportsman, Retired
Re: Saw stop
« Reply #40 on: June 01, 2019, 02:01 PM »
The top of the SawStop line is the Industrial model. I own one and it is an amazing machine.
Birdhunter

Offline ChuckM

  • Posts: 1232
Re: Saw stop
« Reply #41 on: June 01, 2019, 03:05 PM »
No other cabinet saws can match the SawStop in dust collection (when both the dust shroud and 4" dust port are used properly). Unless I am making edge cuts, I don't need a dust mask, not even when ripping MDF.

This morning, I edge-ripped/jointed walnut and spruce with the WWII 30-T. Day and night compared to the WWII 40-T when ripping the walnut.

« Last Edit: June 01, 2019, 03:13 PM by ChuckM »

Offline Jiggy Joiner

  • Posts: 786
Re: Saw stop
« Reply #42 on: June 01, 2019, 03:51 PM »
@Birdhunter and @ChuckM You chaps are so lucky. We have a couple of decent saws, and they’ve served us well. I’d buy a Saw Stop in a heartbeat though.

I believe my friends saw is the industrial, how smooth are they!  [thumbs up]

Offline Birdhunter

  • Posts: 2688
  • Woodworker, Sportsman, Retired
Re: Saw stop
« Reply #43 on: June 01, 2019, 04:31 PM »
I run a Forrest blade on my Industrial SawStop and there is absolutely no vibration. Mine is a 52” 3HP model. There are 5hp and 7.5hp models. I cut some thick hardwoods and have never heard the saw slow down.

Even without the safety feature, I’d buy the saw. It is an amazing saw.
Birdhunter

Offline pettyconstruction

  • Posts: 533
Re: Saw stop
« Reply #44 on: June 01, 2019, 09:10 PM »
Curious what lumber yard? At least you are being taken care of.
I don’t think naming the store will help,
but what a great thread this has been. A true wealth of information .
Thanks everyone for the help and comments ,
Keep em coming.
Thanks again,Charlie


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Offline Peter_C

  • Posts: 779
Re: Saw stop
« Reply #45 on: June 02, 2019, 12:30 AM »
Curious what lumber yard? At least you are being taken care of.
I don’t think naming the store will help,
but what a great thread this has been. A true wealth of information .
Thanks everyone for the help and comments ,
Keep em coming.
Thanks again,Charlie


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I would have considered it a positive not a negative as they took care of you. There are only so many lumber yards around, especially ones that sell high end tools.

Offline JimD

  • Posts: 392
Re: Saw stop
« Reply #46 on: June 11, 2019, 09:14 PM »
Coming in a bit late on this but I have a couple comments.

I have a 1.75hp PCS.  I think the motor is about the same, maybe exactly the same as the jobsite saw.  I have had it trip once due to getting too hot.  I was cutting 1 inch oak (a stair tread I was recycling) and the wood was pinching the blade on the back side because the splitter is too small IMHO for a full kerf blade.  I was using a 50 tooth Infinity all around blade (40 ATB, 10 rakers).  The splitter thickness is the same as the center of the blade (2.3mm or about 0.090 inch).  I would like to have a .1 inch riving knife but haven't found a source. 

That doesn't sound like the OP's issue, however.

I also have a 24 tooth Infinity ripping blade and a Freud 24 tooth ripping blade.  Either would have been better suited to what I was doing.  But the 50 tooth should have been able to handle 1 inch oak.  And it did except for that piece. 

Underpowered saws can be a bit touchy.  Under powered seems to be anything less than 3hp.  But with everything right, I have made a lot of sawdust with 15A table saws.  Including 3+ inch rips in hardwood.

Offline Steven in Iowa

  • Posts: 127
Re: Saw stop
« Reply #47 on: June 20, 2019, 06:38 PM »
I know the SawStops have a feature that will shut it off if the moisture level is too high so it won't have a kickback.
Rookie to be sure!

Offline pettyconstruction

  • Posts: 533
Re: Saw stop
« Reply #48 on: September 17, 2019, 05:56 PM »
So a little update on my SawStop job site saw.

Over the last week I had the saw stop on me,called the tech line and they sent out a new on/off control panel.
The code was saying that that break had been activated , yet it had not.

Last Sunday I installed the new part and left it until today .
I had turned the saw on to check that all was well and had other things to do until today.
Well you guessed it, showing the same code.
To say I’m a bit angry would be correct.

A call to Trent at Saw Stop resulted in him sending me a new saw.
So far the customer service from them has been very good.

Trent says that based on the serial number on the saw, it was a 2015 model.
As you know, I bought this saw brand new at a brand new price,yet it appears to be a well used saw.
Although the saw had looked new , Trent suspects that it was used a lot to demo the hotdog action.

Trent at SawStop said I paid for a new saw,so they owe me a new saw. Like I said, he is saying/ doing all the right things at this point.

So for those that have stayed for the entire post, here’s the list:
A used saw at new price.
A saw with a demo cartridge that will only run for 1 minute
A new on/off mech
And a LOT of down time on a saw that cost 3 times what a yellow or red one cost.
I’ll keep everyone updated on the saga.
Charlie.
Btw. The gloves are off
The store was
Hills Flat lumber in Colfax ca.

Offline miclee15

  • Posts: 59
Re: Saw stop
« Reply #49 on: September 17, 2019, 07:24 PM »
Glad to hear it worked out. I’ve recently purchased a PCS and have nothing but good experiences with it and customer service.  I’m impressed that SawStop went the extra mile to send you a new saw when it was the store who basically was the cause of the issue. 

Online Alanbach

  • Posts: 410
Re: Saw stop
« Reply #50 on: September 18, 2019, 01:56 PM »
@pettyconstruction - I have followed this thread from the beginning and it has really pained me. My Sawstop story has gone so well and yours ... well it’s painful. I am so happy about this latest turn! Please let us know how it goes. Hopefully this part of the story will have a much different beginning, middle and end!

Offline ChuckM

  • Posts: 1232
Re: Saw stop
« Reply #51 on: September 18, 2019, 02:34 PM »
Let's hope this technology will one day be a standard feature in all table saws.

Offline Gregor

  • Posts: 1357
Re: Saw stop
« Reply #52 on: September 20, 2019, 07:18 AM »
Let's hope this technology will one day be a standard feature in all table saws.
I hope for a non-destructive one being a standard feature.

Offline ChuckM

  • Posts: 1232
Re: Saw stop
« Reply #53 on: September 20, 2019, 08:41 AM »
I was actually referring to the Felder technology but somehow my comment was posted in the wrong thread.

Offline JimD

  • Posts: 392
Re: Saw stop
« Reply #54 on: September 20, 2019, 11:52 AM »
I will also add a couple blade comments that might be useful to somebody.

I bought a 50 tooth and a 24 tooth blade from Infinity about the time I got the saw.  Both are full kerf.  Both lightly burn wood pretty consistently on the rip fence side of the cut.  Not too bad and never on the offcut side.  More recently I got a free blade from Home Depot as part of their Seeds program (I was obligated to write a review).  It is roughly equivalent to a Freud Diablo.  Carbide but small teeth too small IMHO to be resharpened.  It does not burn the wood and cuts nearly as cleanly as the Infinity blades.  It also cuts as well as the blade that came with the saw.

My conclusions are:

1)  The blade that comes with the saw is not useless but is worth about $20.  No so great for a pricey saw.
2)  Infinity blades are still questionable in my book.
3)  Splitter on SawStop still needs to be thicker than 2.3mm for full kerf blades (Sharkguard sells a 0.1 inch splitter I will probably get)
4)  Wen blades are pretty good for the price.

I will probably keep using the Wen until it wears out and then replace it with a Freud.  I've used a bunch of other blades but never gotten a bad Freud.  The Wen is 40 tooth, thin kerf, and I have ripped hard maple almost 3 inches thick with it.  It sells for about $20.  I should probably just buy one as a backup.  I have at least half a dozen blades that just need sharpened.  I buy the better blades that can be and then don't do it. 

Offline miclee15

  • Posts: 59
Re: Saw stop
« Reply #55 on: September 20, 2019, 03:00 PM »
Since Saw Stop is now part of the Festool family, wouldn't be a good idea to have a Saw Stop sub forum?

I think so, especially since I just purchased a PCS and I think there are a lot of sawstop owners on the FOG.

Bob

I would agree, the most active is the group on Facebook, which I don't like (FaceBook) and just use for the SawStop Forum.

Offline Rob Z

  • Posts: 816
Re: Saw stop
« Reply #56 on: September 22, 2019, 12:29 AM »
Jim, I am sorry to hear your report about Infinity blades.  I had heard from several people that they thought Infinity blades were pretty good.  I need to buy some full kerf rip blades and was on the fence between Infinity or Ridge Carbide (NJ company).  What do you think is the cause of the burning on the cut?


I will also add a couple blade comments that might be useful to somebody.

I bought a 50 tooth and a 24 tooth blade from Infinity about the time I got the saw.  Both are full kerf.  Both lightly burn wood pretty consistently on the rip fence side of the cut.  Not too bad and never on the offcut side.  More recently I got a free blade from Home Depot as part of their Seeds program (I was obligated to write a review).  It is roughly equivalent to a Freud Diablo.  Carbide but small teeth too small IMHO to be resharpened.  It does not burn the wood and cuts nearly as cleanly as the Infinity blades.  It also cuts as well as the blade that came with the saw.

My conclusions are:

1)  The blade that comes with the saw is not useless but is worth about $20.  No so great for a pricey saw.
2)  Infinity blades are still questionable in my book.
3)  Splitter on SawStop still needs to be thicker than 2.3mm for full kerf blades (Sharkguard sells a 0.1 inch splitter I will probably get)
4)  Wen blades are pretty good for the price.

I will probably keep using the Wen until it wears out and then replace it with a Freud.  I've used a bunch of other blades but never gotten a bad Freud.  The Wen is 40 tooth, thin kerf, and I have ripped hard maple almost 3 inches thick with it.  It sells for about $20.  I should probably just buy one as a backup.  I have at least half a dozen blades that just need sharpened.  I buy the better blades that can be and then don't do it.

Offline JimD

  • Posts: 392
Re: Saw stop
« Reply #57 on: September 22, 2019, 06:54 PM »
I am not sure what caused them to burn, slightly.  It is not big black marks, just light marks.  The blade ever seems to bind nor does the feed rate seem to matter.  I have double checked the alignment of the rip fence to the blade several times.  And I get no burning with the cheap WEN blade.  I still have the blades and will almost certainly use them some more.  But I wish I had just bought Freud blades.  I bought the two piece set, it is not the top of the line Infinity blade. Cost was about $100 for both a 50 tooth combination and a 24 tooth rip blade.  The higher priced Infinity is a different blade and may work very well.

I have had Ridge resharpen at least one Freud blade and it came back better than new.  Very sharp and cut great.  The only thing that stops me from buying Ridge blades is the price.  I haven't looked at them recently but I think they are comparable to Forest in price.

I've mostly used Freud blades and never been disappointed with them.  I should have just bought a couple more of them.  Or had some of my old ones sharpened.   


Offline TrentDavis

  • Posts: 2
Re: Saw stop
« Reply #58 on: September 23, 2019, 10:58 PM »
A call to Trent at Saw Stop resulted in him sending me a new saw.

Have you received your new saw yet?

Offline pettyconstruction

  • Posts: 533
Re: Saw stop
« Reply #59 on: September 25, 2019, 04:58 PM »
I have been busy and just put the saw on a pallet to be picked up tomorrow (9-3) urg.

They wanted me to pay for another saw that would b refunded after getting my old one back. I said no, I already bought one and don’t need another, so upon receiving mine, they will ship a new one.
All shipping paid by Saw Stop.
Thanks for asking,
Charlie
PS. It will be interesting to see if I receive the new version or old .



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