How old did you state the tool was? I have most of my tools that I bought in the late 70's and early 80's, that are still used professionally, granted most are not Festool, but several are and due to health reasons I have been really tooling my shop mostly with Festool. The reason this is a concern is I look at tools as an investment and a lifetime commitment . (This is one of my biggest worries when they state that they will have parts for only 10 years) My Makita jigsaw was bought in '82, the only reason I retired it was because my brother-in-law returned it to me in pieces and I was only able to restore it to partial function (no orbit and a badly bent shoe) and the cost vs return wasn't there in my case. Most of my older Festool and Festo tools were lost (stolen )when we moved, so I don't have a reference as to the longevity of Festool 's products. I know my 1/2 sheet sander was giving me trouble before we moved and it was 8 at that time. Maybe I'm lucky or I take really good care of my stuff, but that short of time with a professional tool doesn't sound good to me.