Author Topic: Refurbished vs New Tool  (Read 1623 times)

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Offline ErikM

  • Posts: 2
Refurbished vs New Tool
« on: February 09, 2021, 07:08 PM »
I’m about to purchase a TS75, and found that there are refurbished tools offered for a descent discount.  Refurbished Tools come with a 1 year warranty.  Any folks have good or bad experiences with Festool Refurbished tools?  Thanks in advance.   Erik

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Offline Thompmd

  • Posts: 247
Re: Refurbished vs New Tool
« Reply #1 on: February 09, 2021, 08:07 PM »
Welcome to the forum. I’ve not purchased and of the recon tools but would. I’ve only been. Around festool for a year but haven’t noticed any bad experiences or don’t remember any. I have the TS75 and really like it(I cut primarily live edge slabs) . The only issue I had was the saw was bogging down and I asked the question here on the forum and found out the issue was mine, the blade I was using had the wrong amount of teeth.

Great advice here.
Sawstop Industrial Saw, TS75,2 800,2 1400 & 2700 rails, CT36, Rotex RO 150 FEQ, CT-VA-20, Carvex PS 420 EBQ, Carvex acc. ZH-SYS-PS 400, Kapex KS 120, CT Cyclone Dust Collection Pre-Separator CT VA 20, DF 500 Q Set, Domino 1,060pc Tenon Assortment, UG-KA-SET Portable Imperial Stand & Extensions,OF1400 EQ-F-Plus, MFT/3, MFT-SP, FS-HZ 160, TSC 55, T18 E

Online Dr. P. Venkman

  • Posts: 100
Re: Refurbished vs New Tool
« Reply #2 on: February 09, 2021, 08:15 PM »
I purchased a TS55 from the recon site in 2018.

It was in excellent shape and has never had a single problem.  The blade may have been new, I can’t remember.

Offline Thompmd

  • Posts: 247
Re: Refurbished vs New Tool
« Reply #3 on: February 09, 2021, 08:23 PM »
I forgot to mention I’ve heard several times recently How quickly the recon stuff has sold so it sounds like you better pull the trigger if you see something you like.
Sawstop Industrial Saw, TS75,2 800,2 1400 & 2700 rails, CT36, Rotex RO 150 FEQ, CT-VA-20, Carvex PS 420 EBQ, Carvex acc. ZH-SYS-PS 400, Kapex KS 120, CT Cyclone Dust Collection Pre-Separator CT VA 20, DF 500 Q Set, Domino 1,060pc Tenon Assortment, UG-KA-SET Portable Imperial Stand & Extensions,OF1400 EQ-F-Plus, MFT/3, MFT-SP, FS-HZ 160, TSC 55, T18 E

Offline ddjeske

  • Posts: 14
Re: Refurbished vs New Tool
« Reply #4 on: February 09, 2021, 08:56 PM »
I've bought many things from the Recon site (even a Kapex), never have had a problem with any of the tools.  Just bought a TSC 55 this afternoon.

Offline waho6o9

  • Posts: 1596
    • Garage Door Handyman.com
Re: Refurbished vs New Tool
« Reply #5 on: February 09, 2021, 09:25 PM »
Any folks have good or bad experiences with Festool Refurbished tools?  Thanks in advance.   Erik

I've always had  good experiences with Festool's Refurbished tools, never a problem. Thanks Festool!

Offline pettyconstruction

  • Posts: 663
Re: Refurbished vs New Tool
« Reply #6 on: February 09, 2021, 09:31 PM »
Never a problem
Buy away
Charlie


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Offline CeeJay

  • Posts: 347
Re: Refurbished vs New Tool
« Reply #7 on: February 09, 2021, 09:48 PM »
Haven’t bought any recon, but plenty of used. Of my current 8 Festool power tools only 3 were bought new.

All the used tools have been great since purchased. In general I’d say if they look and feel ok, don’t make strange noises, are still in systainer etc they are well made and robust enough to have a successful second life.


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Offline Don T

  • Posts: 2059
  • Phoenix, Az
Re: Refurbished vs New Tool
« Reply #8 on: February 09, 2021, 10:29 PM »
I have purchased a T18 and an RTS 400. Both have been like new condition. I also picked up an HL850 used not on recon but had it refurbished because of a broken housing. When I received it back it looked perfect.
RO150, C12, DF 500 Q, CT33, TS75, MFT3, Kapex 120, MFT3/Kapex, MFK 700, RO 90, ETS150/3, CT22, Centrotec Installers Kit, Parallel Guides & Ext, Carvex, OF1400, LR32 Set, MFS400 w/700 rails, KA UG Set, First Aid Kit, RTS 400 EQ, Vecturo OS400 Set, CT Wings, CT Drill Guide, Pro 5, CXS, C18, HL850, Vac Sys set

Offline ErikM

  • Posts: 2
Re: Refurbished vs New Tool
« Reply #9 on: February 10, 2021, 06:59 PM »
I’m about to purchase a TS75, and found that there are refurbished tools offered for a descent discount.  Refurbished Tools come with a 1 year warranty.  Any folks have good or bad experiences with Festool Refurbished tools?  Thanks in advance.   Erik
I’m about to purchase a TS75, and found that there are refurbished tools offered for a descent discount.  Refurbished Tools come with a 1 year warranty.  Any folks have good or bad experiences with Festool Refurbished tools?  Thanks in advance.   Erik

Man, those well priced tools don’t last long.  I’ll have to be quicker on the trigger next time.  Thanks for all the replies, sounds like the reconditioned tools are a great deal.   Erik

Offline Packard

  • Posts: 415
Re: Refurbished vs New Tool
« Reply #10 on: February 11, 2021, 08:23 AM »
Refurbished, reconditioned, remanufactured.  I have not been clear on what each word means and I don't think there is a set definition for any of them.

In the 1970s IBM sold remanufactured IBM Selectric typewriters.  I visited the facility where this was done and they stripped down the typewriter to the bare chassis and cover.  They then cleaned the chassis and inspected it.  They stripped the paint from the outer covering and repainted it. 

Everything else was discarded and replaced with new.  That was re-manufactured.

A local shop sold refurbished typewriters.  Their technician examined all the working parts and any that were found to be defective were replaced.  The platen was always replaced.  That was refurbished.

I am not sure where "reconditioned" would fit in. 

So I would be curious how Festool Recon defines its process. 

IBM gave a typewriter guarantee on their remanufactured typewriters.

The local vendor gave a 30 day guarantee on their refurbished typewriters.

Offline rst

  • Posts: 2621
Re: Refurbished vs New Tool
« Reply #11 on: February 11, 2021, 09:31 AM »
My first Festools were recon, a DTS and an 850 planer...work perfectly and have bought many others since.  The only problem I ever encountered was a bent rail with my 55, it had a small deflection at one end...they sent me a new rail no questions and no return.  Festool and Milwaukee have absolutely outstanding customer service.

Offline Cheese

  • Posts: 8588
Re: Refurbished vs New Tool
« Reply #12 on: February 11, 2021, 09:49 AM »
Festool AND Milwaukee have absolutely outstanding customer service.

Big +1 here...

Offline DeformedTree

  • Posts: 1437
Re: Refurbished vs New Tool
« Reply #13 on: February 11, 2021, 10:09 AM »
Refurbished, reconditioned, remanufactured.  I have not been clear on what each word means and I don't think there is a set definition for any of them.

In the 1970s IBM sold remanufactured IBM Selectric typewriters.  I visited the facility where this was done and they stripped down the typewriter to the bare chassis and cover.  They then cleaned the chassis and inspected it.  They stripped the paint from the outer covering and repainted it. 

Everything else was discarded and replaced with new.  That was re-manufactured.

--

I am not sure where "reconditioned" would fit in. 



Don't you miss products that were rebuildable.

I think reconditioned means they rubbed some oil into the leather parts of the tool.

Offline Packard

  • Posts: 415
Re: Refurbished vs New Tool
« Reply #14 on: February 11, 2021, 10:57 AM »
Not to forget the "Krylon-rebuild" which involved a can of spray paint and some Spic & Span.

Offline aloysius

  • Posts: 463
Re: Refurbished vs New Tool
« Reply #15 on: February 11, 2021, 05:08 PM »
In the absence of any information to the contrary, I'd assume that these reconditioned tools all originate from the "try before you buy" 30-day return scheme.

It makes sense to me.  If a tool's been used, it cannot realistically be re-sold as new - although I understand some retail entities might disagree & actually bend the convention.  Did somebody mention a large South American river flowing From Peruvian Andes to the Brazilian Atlantic coast?

Where else would these slightly used returns end up?  As scrap?  Recycling?  I think not.

I'd suggest that they're cleaned and tested in the customer returns warehouse, rebadged & marketed as refurbs.

Grab 'em whilst you can, is my recommendation.
« Last Edit: February 11, 2021, 05:13 PM by aloysius »
FOG-wit since '95:  Some say since birth...

Offline harry_

  • Posts: 1341
Re: Refurbished vs New Tool
« Reply #16 on: May 08, 2021, 06:35 PM »
About 2/3 of my now absurdly large Festool kit came from the recon site. The majority of them looking absolutely brand new. There have been a few dogs, basically bad out of the box. The keyword here is few and they were promptly rectified by Festool.
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