Author Topic: ordered parts got the wrong ones  (Read 1610 times)

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Offline Bill Wyko

  • Posts: 821
ordered parts got the wrong ones
« on: April 07, 2010, 06:04 PM »
I ordered new brushes for my Kapex. I really needed to get it up and running to meet a deadline. They sent the wrong brushes. When I called and explained the situation, they immediately overnight the correct parts. Once again, even when things went wrong, they made it right, right away. I just can't say enough good things about their customer service.  [big grin]
The bitterness of poor quality, lingers long after the cheap price is forgotten.

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