Author Topic: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!  (Read 6737 times)

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Offline mickmick

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Having spent considerable money on an of1400 and now the lr32 system, I find that coming to use the two tools, there is no 8mm collet provided with the of1400 to use any of the cutters provided with the lr32 jig.
Really really unimpressed with this festool.
How much does an 8mm collet cost a large company like festool?
How much do disappointed customers cost a company?
A lot if you express that disappointment to others in the trade...
“Pain and suffering are always inevitable for a large intelligence and a deep heart.”
― Fyodor Dostoyevsky, Crime and Punishment

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Offline mickmick

  • Posts: 45
Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #1 on: April 10, 2019, 12:25 PM »
After a search I now see the 8mm collet costs £50!
“Pain and suffering are always inevitable for a large intelligence and a deep heart.”
― Fyodor Dostoyevsky, Crime and Punishment

Offline threesixright

  • Posts: 655
Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #2 on: April 10, 2019, 12:53 PM »
After a search I now see the 8mm collet costs £50!

Are you sure? Mine did. Is there a P/N printed on it? can't find it.

But measuring, I got a 12mm and 8mm collect in the systainer. Its on the rightside just under the fence.There are slots to hold 2 collects.The 12mm was installed, the 8mm sits there waiting ...  [tongue]

 Sure its not in?

Offline mickmick

  • Posts: 45
Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #3 on: April 10, 2019, 12:59 PM »
Mine comes with a 12mm and a 6mm :-\
“Pain and suffering are always inevitable for a large intelligence and a deep heart.”
― Fyodor Dostoyevsky, Crime and Punishment

Online Frank-Jan

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #4 on: April 10, 2019, 01:09 PM »
According to the festool.co.uk site. It comes with 1/2" and 1/4" collets. (I got mine in the Netherlands, and it came with 8 mm and 12 mm. link to of 1400 on festool uk site

Offline elfick

  • Posts: 680
Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #5 on: April 10, 2019, 01:11 PM »
In the US we get 1/4, 1/2, and 8mm.... but no side fence.

Offline mickmick

  • Posts: 45
Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #6 on: April 10, 2019, 01:56 PM »
Shambles
Kind of thing I would expect from a really budget manufacturer.
“Pain and suffering are always inevitable for a large intelligence and a deep heart.”
― Fyodor Dostoyevsky, Crime and Punishment

Offline Doug S

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #7 on: April 10, 2019, 02:14 PM »
It is a bit cheeky.

Remember my mate moaning after he bought his CSX drill for £200 that he had to spend another £25 on a decent bit holder as the one that came with it was rubbish.

Offline Phil Beckley

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #8 on: April 10, 2019, 05:30 PM »
Hi
Initially all the routers into the U.K. were supplied with metric collets....and all complained that we did this - so it was decided that specific with the U.K. use of imperial size cutters the routers would be supplied with imperial collets hence the difference to Europe supplied machines
Rg
Phil
Festool U.K.

Offline Mario Turcot

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #9 on: April 10, 2019, 06:30 PM »
I have both, the OF 1400 & the LR 32 System. The OF 1400 came with 8mm and 1/2" collets. The LR 32 came with two bits both 8mm shank.

I also have 2 Dewalt, Makita and a Ridgid routers. All of them came with a single collet.
« Last Edit: April 10, 2019, 06:32 PM by Mario Turcot »
Mario

Offline Doug S

  • Posts: 542
Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #10 on: April 10, 2019, 07:08 PM »
In Festool UK defence I have had my OF1400 since it came out and have never had a need for an 8mm collet, it is not a size we use here. 

In mick mick defence it sounds like they get one in the rest of Europe and America so would be nice if we got one or at least got one with the LR 32 kit, after all it is a "system".

You don't get a side fence in the US, now I am confused  [blink]

Offline Peter Halle

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #11 on: April 10, 2019, 08:29 PM »
Everyone reading here should note that the items supplied with with the routers might vary based on location.

So to just read that "he got this but I didn't" without knowing about where people live might lead to wrong impressions.

Peter

Offline mickmick

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #12 on: April 11, 2019, 04:05 AM »
The fact that a festool employee and a moderator have stepped into this thread is ample evidence of how embarassing it is for festool to sell a £500 jig (lr32) designed to work with a £400 router and because you're in the Uk, we will skimp on providing the collet needed for the system to work.
£50 is also an extortionate amount for a collet.
It is a complete pain to have to order this extra part and wait for it to arrive before continuing with the work at hand.
These ridiculous cost cutting inconveniences to customers are the kind of practise I associate with cheap manufacturers like Draper or Silverline, and not a premium tool manufacturer like Festool.
At the very very least Festool should make it clear at the point of sale of the LR32 that other parts are needed for the system to work.
But Festool see them as extras and the customer will have to work out and pay for seperately  ::)
« Last Edit: April 11, 2019, 04:30 AM by mickmick »
“Pain and suffering are always inevitable for a large intelligence and a deep heart.”
― Fyodor Dostoyevsky, Crime and Punishment

Offline Doug S

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #13 on: April 11, 2019, 04:24 AM »
On Axminster website the LR32 has a review saying it is a fantastic bit of kit but the reviewer has a moan about needing the 8mm collet extra.

Offline threesixright

  • Posts: 655
Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #14 on: April 11, 2019, 04:43 AM »
Seems to me people here are comparing apples and oranges.

Maybe the US kit comes without the collet, but the kit is also much cheaper then here in the EU.
  • EU - EUR 765 (2 collets)
  • UK - GBP 686 (2 collets)
  • US - USD 600

Website in the US seems a bit wanky, missing picture of what you get.

Offline woodbilder

  • Posts: 180
Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #15 on: April 21, 2019, 01:21 PM »
I seem to recall picking up the 8mm collet somewhere numerous years ago, but it seems that Fst could offer the collet(s) as an ordering or sales option and yes that would add admin cost, so at a minimum, better point it out in the literature of what is included. This whole flap does not speak well of the product.
Start slow, wind down gracefully

Offline Bob Wolfe

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #16 on: April 21, 2019, 08:40 PM »
If you don't like it, stop complaining and send it back. Next time read what you get for you coin.
BW

Offline DeformedTree

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #17 on: April 21, 2019, 09:30 PM »
I think part that gets lost in this is that sales of the inch collets should have stopped as part of a phase out by all companies. Get everyone globally metric and reduce the number of sizes.  If festool has just mm collets to start they should have stuck with that and created a market for mm bits in markets they were not currently in use.

Like other discussions that have been had, by offering up modifications/changes to some markets so they don't have to update their ways you just make the problem worse. You can't kill something if you keep feeding it life support.

Having both inch and metric, and multiple sizes of both is just costing everyone more money.

Also it gets back to the same problem for those who are in markets that are historically inch, that now they are going to have to go buy different collets while the ones their tool comes with just sit to the side. If someone is in a position like me and only has a couple router bits, I just want to be able to move forward with just metric shank bits and never think about inch based ones. Having obsolete, backwards and none standard forced on you because of those around you does not make for happy people.

In this situation this would be at the very least a good case to sell the routers with no collets and let people pick which ones they want on their own as a separate item.

Offline Mario Turcot

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #18 on: April 21, 2019, 09:42 PM »
Having both inch and metric, and multiple sizes of both is just costing everyone more money.

True that 100%.

However the problem do not reside solely with the router. The LR32 system comes with two bits and the question is more like: Should Festool provide a collet that fit those two bits or offer different bit shank? The former seems logical to me, but then you may end up with an extra collet you will never use. What ever the route a company takes people always find a way to complain. In this case I believe the customer is right to do so.
Mario

Offline James Biddle

  • Posts: 162
Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #19 on: April 22, 2019, 06:09 PM »
I bought the OF1400 back in 2005 and it came with 1/4", 8mm, and 1/2" collets back then.  Looks like they changed the kit.

Offline elfick

  • Posts: 680
Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #20 on: April 22, 2019, 09:33 PM »
I bought the OF1400 back in 2005 and it came with 1/4", 8mm, and 1/2" collets back then.  Looks like they changed the kit.

@James Biddle I bought mine 2 weeks ago and it still comes with all 3 collets (in the USA)

Offline DeformedTree

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #21 on: April 22, 2019, 09:38 PM »
I bought the OF1400 back in 2005 and it came with 1/4", 8mm, and 1/2" collets back then.  Looks like they changed the kit.

@James Biddle I bought mine 2 weeks ago and it still comes with all 3 collets (in the USA)

Surprised Festool didn't change the labeling to say it comes with 1/4". 5/16" and 1/2" collets in the N.A. market.

Offline ian.atkinson

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #22 on: September 15, 2022, 02:58 PM »
Hi everyone,

First post, I hope this is useful! For anyone else who arrives here from Google after purchasing an OF1400 and an LR32 then getting raged up at the 8mm parts I found a cheap solution. I got the set without the bits so I only need to be able to chuck up the centering mandrel not even any cutters.

I think Festool should either include two centering mandrels (1/4" and 8mm) so everyone can use it or change the part to have a shaft with both diameters (like part #492187).

Anyway, I've discovered you can get reducing collets which are a lot cheaper than a whole new collet e.g.

https://www.amazon.co.uk/CLT-SLV-8127-Collet-Sleeve/dp/B00382U57A/ref=sr_1_5?crid=2T1IBZPHY9B1R&keywords=reducing+collet+8mm&qid=1663267799&sprefix=reducing+collet+8mm%2Caps%2C63&sr=8-5

So I'm going to get that for 12 quid which will let me use the 8mm mandrel with the 1/2" collet.

Ian

Offline Bob D.

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #23 on: September 15, 2022, 04:41 PM »
You can also get one of my 1/4" x 40mm centering mandrels.
They are made for use with my LR32 Adapters but will work
with the OF1400 and Festool LR32 Guide Plate.

They are $6 each including postage to the lower 48 States.

PM me if interested.
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Offline luvmytoolz

  • Posts: 153
Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #24 on: September 15, 2022, 06:11 PM »
Hi everyone,

First post, I hope this is useful! For anyone else who arrives here from Google after purchasing an OF1400 and an LR32 then getting raged up at the 8mm parts I found a cheap solution. I got the set without the bits so I only need to be able to chuck up the centering mandrel not even any cutters.

I think Festool should either include two centering mandrels (1/4" and 8mm) so everyone can use it or change the part to have a shaft with both diameters (like part #492187).

Anyway, I've discovered you can get reducing collets which are a lot cheaper than a whole new collet e.g.

https://www.amazon.co.uk/CLT-SLV-8127-Collet-Sleeve/dp/B00382U57A/ref=sr_1_5?crid=2T1IBZPHY9B1R&keywords=reducing+collet+8mm&qid=1663267799&sprefix=reducing+collet+8mm%2Caps%2C63&sr=8-5

So I'm going to get that for 12 quid which will let me use the 8mm mandrel with the 1/2" collet.

Ian

I'm not a fan of reducing collars in collets. A lot of them require inordinate amounts of force to maintain hold and even then under load the cutter can shift. I think for the one time extra cost it's better, and safer to spring for the correct collet, just my opinion though!

Offline Cheese

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #25 on: September 15, 2022, 06:33 PM »
I'm not a fan of reducing collars in collets. A lot of them require inordinate amounts of force to maintain hold and even then under load the cutter can shift. I think for the one time extra cost it's better, and safer to spring for the correct collet, just my opinion though!

I agree 100% with the excessive force statement AND the reducing collars can also introduce concentricity issues. For the few extra dollars I’d purchase the correct collet.

Offline Crazyraceguy

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #26 on: September 15, 2022, 08:04 PM »
This is one of those cases where it works for some people and others are not going to like it. It's a no-win situation.
The whole 8mm vs 5/16" is going to be a thing though. "Technically" there are no actual 5/16" bits out there, other than the 5/16" solid carbide up-spiral straight bit....that's it. Those have usually been adapted to work, or in an ER type collet on a CNC. There is minimal difference 5/16"=.312 and 8mm=.315 but nearly nothing is sold as 5/16", so collets just aren't made for them. They don't come with any routers sold in US markets.
8mm however is really a thing. They are available as steel shank and brazed carbide, like any other, in lots of profiles. Just a heavier-duty version with a thicker shank, mid-range.
They are not common in the US, which is why I thought it was weird that it came with the OF1400, when I first bought it. The MFK700 comes with an 8mm also, as does the OF1010, so I just embraced it and started looking for sources.
At this point, I have very few 1/4" bits, other than some for laminate trimming.

When I first started with this forum, I learned about the differences depending upon delivery area. I also found it odd that in the UK they use imperial sizes? I would have expected 6mm and 12mm to be equivalent to the US, but apparently not? 1/4" and 1/2" are the norm.


Edge-guide vs 8mm collet would be a hard choice, if I had to make it. The edge-guide costs more, so if you would use it? might be better. 8mm bits aren't common here, but if you have some (or have the LR-32 system) that preferred. I would just buy it and moved on....than again, I use the OF1010 for the LR-32.  [unsure]
As far as the cost? Try pricing a collet for the typical Milwaukee full-size router, the 1/4" is $36 and the 1/2" is $39 (in the US at least) Everything Festool costs more, so it not that much.
To me it seems worse that they want $39 for a collet to a router that you can buy for $225.
$50 for a collet on a router that sells for $650, percentage-wise is actually better.
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Offline Bob D.

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #27 on: September 15, 2022, 08:12 PM »
Elaire Corporation has reasonable priced collets made in the USA for many models and brands of routers.

I have nothing to do with them, just a happy customer.

https://elairecorp.com/routercollets/
-----
It's a table saw, do you know where your fingers are?

Offline Coen

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Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #28 on: September 15, 2022, 09:22 PM »
This is one of those cases where it works for some people and others are not going to like it. It's a no-win situation.

No, it's just one more case where an ridiculously outdated measurements system is hampering some parts of the world.

Festool should have just never given in to this imperial nonsense.
« Last Edit: September 15, 2022, 09:26 PM by Coen »

Offline luvmytoolz

  • Posts: 153
Re: OF1400 and LR32 - why doesn't of1400 come with an 8mm collet?!
« Reply #29 on: September 15, 2022, 09:33 PM »
This is one of those cases where it works for some people and others are not going to like it. It's a no-win situation.

No, it's just one more case where an ridiculously outdated measurements system is hampering some parts of the world.

Festool should have just never given in to this imperial nonsense.

As much as OZ embraces metric, pretty much ALL router bits available to us are 1/4" or 1/2", the only time you come across 8mm/10mm cutters is via tools usually destined for the European market, and maybe some oddball ones like the Leigh jig cutters. So we would be screwed without the imperial collets.