Author Topic: Festool is (partially) moving to imperial in North America  (Read 71799 times)

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Offline SRSemenza

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Re: Festool is (partially) moving to imperial in North America
« Reply #180 on: June 23, 2016, 12:45 PM »
@Paul G    @Michael Kellough

     One of Tyler's pictures shows the TS75 with imperial scale.

     Tyler replied that nothing but the scale markings will change ...... one click will still be one mm.

Seth

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Offline robertgreen94

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Re: Festool is (partially) moving to imperial in North America
« Reply #181 on: June 23, 2016, 12:49 PM »
If we could order the metric scale, instead of adding in the box, then the customers would have the choice of which to use.   Obviously you are making the metric scales, so having the ability to order would be good.

Come to think of it, if i have a metric tool and my scale is damaged, would it be replaced with a metric or imperial scale on the relevant tools?

Thanks, Robert

Offline Paul G

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Re: Festool is (partially) moving to imperial in North America
« Reply #182 on: June 23, 2016, 12:52 PM »
@Paul G    @Michael Kellough

     One of Tyler's pictures shows the TS75 with imperial scale.

     Tyler replied that nothing but the scale markings will change ...... one click will still be one mm.

Seth

Yup, I saw the picture. My question is can I change my metric version to imperial or do I have to buy a new saw.
+1

Offline bobfog

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Re: Festool is (partially) moving to imperial in North America
« Reply #183 on: June 23, 2016, 12:52 PM »
2. Providing two versions of the same tools simply doesn't make sense. It would be far too expensive and complicated to simultaneously provide both tools. Other power tool manufacturers don't offer both metric and imperial versions of their tools either. It's easy to say, "Just make both." It's much harder to actually pull off in a financially feasible way.

Will this change in any slow the introduction of new tools to NA even further given the additional engineering that it seems is required to change from a default metric design to an Imperial one?

I had, it appears mistakenly given recent posts, assumed there was some engineering change behind this too to change the functions that adjust the tool to Imperial equivalents; so the "clicks" of the adjustment on TS 55R would be in Imperial increments, and a full turn of the fine adjustment knob on a OF 1400 would be an Imperial equivalent for example.

So are we really saying this is just a change of measurement sticker? And if it is, why can't a metric equivalent sticker be put in the box in the same way that I understand Imperial stickers have been provided for the TS 55R in the past? Surely that would then provide the best of both worlds?

I'm a bit lost if I'm honest.  [huh]

Either we're missing something that hasn't been properly explained or the lunatics have well and truly taken over the asylum! Because a) having metrics detent logged against an imperial scale is a half assed job to put it mildly and b) if this is just a matter of a different scale then Festool are making a decision beyond all conventional measures of stupidity not to simply offer the NA market both imperial and metric.


Offline BobCard

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Re: Festool is (partially) moving to imperial in North America
« Reply #184 on: June 23, 2016, 12:58 PM »
I am so terribly disappointed by the announcement about the switch to Imperial. What will I do in my all-metric shop?  The news that the router (and TS?) will actually have a MIX of Imperial (for gross settings) and metric (for fine adjustments) only makes it worse, in my eyes.  I can't imagine setting my tool to cut something like 3/4", and then make my fine adjustments in millimeters.  That makes my head spin.  Metric is simple, accurate, and straightforward.

 Added to this mix, is that only some tools are switching to Imperial while the others remain metric.  Ugh.  They should all stay metric.

Metric is much more accurate and much easier.  Frankly I also don't understand Tyler's comments that it is not economically feasible to offer tools in both Metric and Imperial.  Because if that were true, Festool would NOT be switching its North American tools to Imperial, while the rest of the world remains metric (and 220 volt).

Offline Michael Kellough

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Re: Festool is (partially) moving to imperial in North America
« Reply #185 on: June 23, 2016, 01:16 PM »
The saw scale will change to 1/16" but the rack that actually fixes the depth will remain metric?!

This is simply wrong on several levels.

This is the IKEA-ization of Festool. 30 or so years ago IKEA brought relatively sophisticated European design (though cheaply fabricated) to the American market but it has steadily dumbed the design vocabulary down to vague cheap versions of "traditional" American stuff. Pandering to the lowest common denominator, approximately.

Offline RL

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Re: Festool is (partially) moving to imperial in North America
« Reply #186 on: June 23, 2016, 01:31 PM »
The saw scale will change to 1/16" but the rack that actually fixes the depth will remain metric?!

This is simply wrong on several levels.

This is the IKEA-ization of Festool. 30 or so years ago IKEA brought relatively sophisticated European design (though cheaply fabricated) to the American market but it has steadily dumbed the design vocabulary down to vague cheap versions of "traditional" American stuff. Pandering to the lowest common denominator, approximately.

I'm unsure who they are pandering to. It's a joke. I have to believe this is originating from the sales department because it makes no sense from an engineering perspective.

If they had gone fully imperial and changed the detents, clicks etc. as well as just the sticker, then maybe it would make sense. But to change the sticker whilst leaving the underlying machine metric is utter nonsense. It's a hodge-podge of both systems which leaves both sets of users disadvantaged. Now the clicks won't even line up with the sticker marks!

Is it April 1st already?


Offline typeshige

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Re: Festool is (partially) moving to imperial in North America
« Reply #187 on: June 23, 2016, 01:32 PM »
Maybe I read it wrong a few pages but, but I thought someone said changes were more than just stickers, but from what has been shown, it looks like just stickers.

i.e. each knob turn is exactly what it was before.

If so, shouldn't we be able to put the sticker we want to use ourselves?

Offline GhostFist

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Re: Festool is (partially) moving to imperial in North America
« Reply #188 on: June 23, 2016, 01:59 PM »
Here's something, perhaps a major us distributer has adhered to carrying x number of units in their stores, nationality, giving festool guaranteed sales #'s for the year, on the condition that the products are sold with imperial markings. Festool will branch further away from unified product development,to developing specifically for European and American markets separately in an effort to minimize losses.
Boom! Next is that PRC label on your tools

Re: Festool is (partially) moving to imperial in North America
« Reply #189 on: June 23, 2016, 02:16 PM »
So.

Let's summarize the actual changes.

1.  Festool is essentially doing nothing more than changing the marking sticker on the routers and a plastic marking part on the saws and a marking sticker on the parallel guides. 

2.  Festool is not changing the lead screws on the routers, so the micrometer adjustments are still being made in tenths of a mm.

3. The only real change to the parallel guides is that the scale is being changed.

4.  Festool will not offer metric versions of any of the tools in North America despite the only real changes amounting to stickers. 

5.  Depth changes on tools will present relatively little impact on their use but the parallel guides is the one change that has a fundamental change in the usage of the tool since it's entire purpose is to be a linear measurement stick.

6.  Tools will continue to be sold at super premium prices.

Predicted Impacts.

1.  Having imperial depth markings may result in a slight increase in tools but it will be limited by the fact that super premium pricing is the first thing controlling sales.  Many customers set depths in ways that have little to do with the indicated scale anyway.  The only sales that will result in having imperial depth scales will be to customers who have lots of money, are willing to pluck it down, and have a severe aversion to metric depth scales.  Meanwhile, existing customers who have converted to metric are offended because Festool despite charging super premium prices is too cheap or too stubborn to at least provide a metric retrofit sticker.

2.  Parallel guide substitutes are available in both metric and imperial markings by numerous other companies at lower prices.  Festool will only sell imperial marked parallel guides.  Markings on parallel guides are much more fundamental than depth scales on other tools.   Sales of parallel guides would likely be maximized by offering both versions or at least a conversion sticker.

3.  A good portion of Festool's market is cabinetmaker's both professional and hobbiest.  32 mm systems mean that a good portion of are already using metric.  I don't see Festool picking up a lot of framing carpenters for track saws regardless of depth measurement, dust extractors have nothing to do with this, sanders have nothing to do with this, drills have nothing to do with this.

It makes no sense not to offer metric parallel guides especially considering that people who buy LR32 rails probably buy parallel guides and want them to be metric since LR32 is part of the 32 mm system.  Don't forget the Domino system in this

4.  Festool could probably sell more 1010 and 1400 routers and LR32 sets by making holed tracks standard with track saw packages and MFT tables.  I bet the impact would be greater than
changing the scales to imperial while refusing to provide metric scales.

5.  It was cabinet making, that got me into festools parallel guides and metric.  Since then, I have bought Fastcap metric tape measures, Starrett metric rules for my combination squares and woodpeckers squares in metric.  Festool is missing out on system sales that aftermarketer's are nailing.  Clamps, parallel guides, dogs, measurement, squares, MFT alignment, etc.

Final analysis.

Offering imperial only depth scales and parallel guides will not increase sales of expensive tools that are sold to finish carpenters, furniture makers, cabinetmakers, and premium hobby buyers.  It will not increase sales of expensive tools to framing carpenters or D.I.Y.'s who buy bargain brands at home centers. 

Festool can increase sales by improving the MFT table which suffers from a fence that is too thick for 1/2" (12mm) ply products, a fence that causes a loss of too much cross cut capacity, does not retain fence to rail perpendicularity after height changes due to lack of a Slop Stop like improvement and other needed improvements.  (I realign to a few thoudandths using a dial indicator and Woodpecker's square to obtain sliding table saw quality work), and a clumsy parallel guide system that could easily be modified with cursors for more precise adjustment.

Festools are purchased by me because they allow me to do work to the same degree of precision as a shop equipped with sliding table saws and 32 mm spindle line boring machines.  For a few thousand dollars, I can produce work that a shop containing ten's of thousands of dollars of equipment produces (at a much slower rate of course.).

That's why I bought your tools.  Give me more of that.  Better dust extraction.  Give me more of that.  Look at what happened with the dust extractor sales.  Study that.  Offer a better discount for package deals than a measly 10%.  Drop your pricing a little bit on both the hardware and the replacement items and you will lose less sales to Bosch, Makita, Fein, and now even Dewalt who are starting to get on board with dust extraction.  Offer LR32 ready tracks standard with track saw sales to distinguish yourself from Makita and Dewalt.

Listen to the people who buy your tools now and buy aftermarket tools that are necessary due to your failure to capitalize on the strength and value of your products.


Offline SRSemenza

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Re: Festool is (partially) moving to imperial in North America
« Reply #190 on: June 23, 2016, 02:43 PM »
@Paul G    @Michael Kellough

     One of Tyler's pictures shows the TS75 with imperial scale.

     Tyler replied that nothing but the scale markings will change ...... one click will still be one mm.

Seth

Yup, I saw the picture. My question is can I change my metric version to imperial or do I have to buy a new saw.


Aaah, sorry , missed the wording.

Offline TylerC

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Re: Festool is (partially) moving to imperial in North America
« Reply #191 on: June 23, 2016, 02:48 PM »
@TylerC Sorry if I missed it, but is there any word yet regarding the details of changing a metric TS75 to imperial?

You haven't missed it. In the next few weeks, we'll begin allowing people to send in their metric tools to have them converted to imperial (for a fee). The whole thing is still getting finalized.
This account is retired. Please address all Festool questions to @festool usa.

Offline GarryMartin

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Re: Festool is (partially) moving to imperial in North America
« Reply #192 on: June 23, 2016, 03:21 PM »
@TylerC Sorry if I missed it, but is there any word yet regarding the details of changing a metric TS75 to imperial?

You haven't missed it. In the next few weeks, we'll begin allowing people to send in their metric tools to have them converted to imperial (for a fee). The whole thing is still getting finalized.

There has to be some engineering in this too then surely? You wouldn't send your saw in to get a sticker applied...

No disrespect @TylerC, but this is making no sense and I wonder whether there's been a communication error with regard to the actual changes that are being made. The only thing that would make sense at this point is if components were being changed such that the major adjustments on the tool became Imperial increments.

Can you please check your information?

Offline rizzoa13

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Re: Festool is (partially) moving to imperial in North America
« Reply #193 on: June 23, 2016, 03:42 PM »
Oh your forcing imperial on the U.S. customers AND you'll even switch it over for a fee? Im not trying to start trouble but holy junk I feel like I'm being trolled right now.

Offline TylerC

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Re: Festool is (partially) moving to imperial in North America
« Reply #194 on: June 23, 2016, 03:50 PM »
@TylerC Sorry if I missed it, but is there any word yet regarding the details of changing a metric TS75 to imperial?

You haven't missed it. In the next few weeks, we'll begin allowing people to send in their metric tools to have them converted to imperial (for a fee). The whole thing is still getting finalized.

There has to be some engineering in this too then surely? You wouldn't send your saw in to get a sticker applied...

No disrespect @TylerC, but this is making no sense and I wonder whether there's been a communication error with regard to the actual changes that are being made. The only thing that would make sense at this point is if components were being changed such that the major adjustments on the tool became Imperial increments.

Can you please check your information?

For some tools (like the track saws) we can just send a sticker. For others (like the parallel guide extensions) it's a big more complicated than just throwing a sticker on top.
This account is retired. Please address all Festool questions to @festool usa.

Offline SoonerFan

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Re: Festool is (partially) moving to imperial in North America
« Reply #195 on: June 23, 2016, 03:56 PM »
Honestly I keep checking this thread hoping to see all tools will be available in metric going forward.  In other words imperial is an option in NA.  I want a TS75 but timing is not right.  I don't want 55 in metric and 75 in imperial. 

Sort of speechless at this point. 

Offline TylerC

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Re: Festool is (partially) moving to imperial in North America
« Reply #196 on: June 23, 2016, 03:56 PM »
Oh your forcing imperial on the U.S. customers AND you'll even switch it over for a fee? Im not trying to start trouble but holy junk I feel like I'm being trolled right now.

No one is forcing you to retrofit their metric tools.

People have been asking us for years to switch to imperial. For all of the people who bought a metric tool and would prefer it in imperial, we're giving them the opportunity to get it in imperial without having to buy a new tool.
This account is retired. Please address all Festool questions to @festool usa.

Re: Festool is (partially) moving to imperial in North America
« Reply #197 on: June 23, 2016, 04:09 PM »
Oh your forcing imperial on the U.S. customers AND you'll even switch it over for a fee? Im not trying to start trouble but holy junk I feel like I'm being trolled right now.

No one is forcing you to retrofit their metric tools.

People have been asking us for years to switch to imperial. For all of the people who bought a metric tool and would prefer it in imperial, we're giving them the opportunity to get it in imperial without having to buy a new tool.

You aren't listening.  Your existing customers are mad because your new tools will only come in imperial.  They have invested in existing tools, they have converted to metric for their own reasons, and they want future access to metric tools.  Your tools are very expensive and yet you won't even consider supplying an inexpensive metric sticker with your future tools.

Do you really think millions of harbor freight buyers are going to buy your tools because of imperial depth settings?

I guarantee you that aftermarketers who currently make imperial scales for your tools will now start making metric scales for your tools.

Kinda silly.

Offline Cochese

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Re: Festool is (partially) moving to imperial in North America
« Reply #198 on: June 23, 2016, 04:16 PM »
I think perhaps at this point it might be wise to temporarily close the thread until more details come about. It just invites an opportunity to get mad at incomplete information.

Offline Holmz

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Re: Festool is (partially) moving to imperial in North America
« Reply #199 on: June 23, 2016, 04:20 PM »
I think perhaps at this point it might be wise to temporarily close the thread until more details come about. It just invites an opportunity to get mad at incomplete information.

It may be worthwhile for them to know. It is like a free survey.

On the other hand maybe they have done a survey.

Offline Wooden Skye

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Re: Festool is (partially) moving to imperial in North America
« Reply #200 on: June 23, 2016, 04:22 PM »
Closing this thread I don't think is necessary, but if questions come up, I think we should give @TylerC the opportunity and time to get the answers, not speculate.  I just want to say that Tyler is getting slammed for doing his job and presenting announcements to this group.  Tyler in my opinion you are doing a good job, keep it up.

So the general rule of thumb was to add 5 or 6 mm to compensate for the rail, what is the new recommendation?  5 mm is equal to .19 inches.
Bryan

TS 55, (2) 1400 Guide Rails, 1900 Guide Rail, MFT/3, Domino DF 500, 2 domino systainers, ETS 150/3, RO 90, CT 26, (2) OF1400, RO 150. RTS 400, LR 32 set, PS300 jigsaw, 3 abrasive systainers, (2) sys toolbox, (2) sys mini, clamps and other accesories

Offline Cochese

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Re: Festool is (partially) moving to imperial in North America
« Reply #201 on: June 23, 2016, 04:24 PM »
Closing this thread I don't think is necessary, but if questions come up, I think we should give @TylerC the opportunity and time to get the answers, not speculate.  I just want to say that Tyler is getting slammed for doing his job and presenting announcements to this group.  Tyler in my opinion you are doing a good job, keep it up.

So the general rule of thumb was to add 5 or 6 mm to compensate for the rail, what is the new recommendation?  5 mm is equal to .19 inches.

It was more about that. Bit unfair for Tyler to be the messenger that others shoot.

Offline RVHernandez

  • Posts: 18
Re: Festool is (partially) moving to imperial in North America
« Reply #202 on: June 23, 2016, 04:38 PM »
You aren't listening.  Your existing customers are mad because your new tools will only come in imperial.  They have invested in existing tools, they have converted to metric for their own reasons, and they want future access to metric tools.  Your tools are very expensive and yet you won't even consider supplying an inexpensive metric sticker with your future tools.

Do you really think millions of harbor freight buyers are going to buy your tools because of imperial depth settings?

I guarantee you that aftermarketers who currently make imperial scales for your tools will now start making metric scales for your tools.

Kinda silly.

Exactly!

Offline RVHernandez

  • Posts: 18
Re: Festool is (partially) moving to imperial in North America
« Reply #203 on: June 23, 2016, 04:42 PM »
Closing this thread I don't think is necessary, but if questions come up, I think we should give @TylerC the opportunity and time to get the answers, not speculate.  I just want to say that Tyler is getting slammed for doing his job and presenting announcements to this group.  Tyler in my opinion you are doing a good job, keep it up.

So the general rule of thumb was to add 5 or 6 mm to compensate for the rail, what is the new recommendation?  5 mm is equal to .19 inches.

I don't think anyone here has attacked @TylerC - he is just doing his job here.

Offline Wooden Skye

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Re: Festool is (partially) moving to imperial in North America
« Reply #204 on: June 23, 2016, 04:49 PM »
Closing this thread I don't think is necessary, but if questions come up, I think we should give @TylerC the opportunity and time to get the answers, not speculate.  I just want to say that Tyler is getting slammed for doing his job and presenting announcements to this group.  Tyler in my opinion you are doing a good job, keep it up.

So the general rule of thumb was to add 5 or 6 mm to compensate for the rail, what is the new recommendation?  5 mm is equal to .19 inches.

I don't think anyone here has attacked @TylerC - he is just doing his job here.

I didn't say he is being attacked, but he is taking the brunt of the backlash.  I know his job is to be the voice of Festool on here, but he didn't make this decision, he is just putting it out there.
Bryan

TS 55, (2) 1400 Guide Rails, 1900 Guide Rail, MFT/3, Domino DF 500, 2 domino systainers, ETS 150/3, RO 90, CT 26, (2) OF1400, RO 150. RTS 400, LR 32 set, PS300 jigsaw, 3 abrasive systainers, (2) sys toolbox, (2) sys mini, clamps and other accesories

Re: Festool is (partially) moving to imperial in North America
« Reply #205 on: June 23, 2016, 04:53 PM »
Closing this thread I don't think is necessary, but if questions come up, I think we should give @TylerC the opportunity and time to get the answers, not speculate.  I just want to say that Tyler is getting slammed for doing his job and presenting announcements to this group.  Tyler in my opinion you are doing a good job, keep it up.

So the general rule of thumb was to add 5 or 6 mm to compensate for the rail, what is the new recommendation?  5 mm is equal to .19 inches.

Sorry, but I totally disagree.

1.  Festool's rep tells us that the change to imperial only is being made and that only imperial will be offered.
2.  FOG'ers complain about not being allowed to have a choice.
3.  Festool's rep says choice can't be allowed because there are too many changes to the tools and it would be too expensive to offer a choice.
4.  Then festool's rep shows us pictures and makes statements that tell us only the scales on the routers are being changed and not lead screws on the micrometer adjustments.
5.  Festoolers are now frustrated by a bad choice and possible misinformation from Festool's rep.

At least  two FOG'ers blame other FOG'ers for Festool's rep botching the information roll out and saying he is doing his job when really we are confused due to his statements.  If Festool's rep didn't know what Festool is actually doing, then perhaps he should have waited until he understood what Festool was doing.  I don't see why we should be blamed for reacting to information then having the information changed on us and then rereacting.




Offline Wooden Skye

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Re: Festool is (partially) moving to imperial in North America
« Reply #206 on: June 23, 2016, 05:11 PM »
Closing this thread I don't think is necessary, but if questions come up, I think we should give @TylerC the opportunity and time to get the answers, not speculate.  I just want to say that Tyler is getting slammed for doing his job and presenting announcements to this group.  Tyler in my opinion you are doing a good job, keep it up.

So the general rule of thumb was to add 5 or 6 mm to compensate for the rail, what is the new recommendation?  5 mm is equal to .19 inches.

Sorry, but I totally disagree.

1.  Festool's rep tells us that the change to imperial only is being made and that only imperial will be offered.  Festool's right as a company.
2.  FOG'ers complain about not being allowed to have a choice. Do you get a choice for everything you buy?
3.  Festool's rep says choice can't be allowed because there are too many changes to the tools and it would be too expensive to offer a choice.  Again Festool's choice, but I agree with you that alternatives could be presented to customers at very minimal cost.
4.  Then festool's rep shows us pictures and makes statements that tell us only the scales on the routers are being changed and not lead screws on the micrometer adjustments. There were also pictures of the track saw, but if no changes to micro adjust that should be done would be an issue.
5.  Festoolers are now frustrated by a bad choice and possible misinformation from Festool's rep.  I don't like the change either, but Tyler should be given the time to get the right answers, even if that takes time so no misinformation is given.

At least  two FOG'ers blame other FOG'ers for Festool's rep botching the information roll out and saying he is doing his job when really we are confused due to his statements.  If Festool's rep didn't know what Festool is actually doing, then perhaps he should have waited until he understood what Festool was doing.  I don't see why we should be blamed for reacting to information then having the information changed on us and then rereacting.  I agree this could have and should have been handled better, for example, after it was announced, a senior member of management or engineering should have chimed in to provide the right answers.  I would guess management went to Tyler and said please announce on the FOG not grasping that the forum would react they way it did.
« Last Edit: June 23, 2016, 05:13 PM by Wooden Skye »
Bryan

TS 55, (2) 1400 Guide Rails, 1900 Guide Rail, MFT/3, Domino DF 500, 2 domino systainers, ETS 150/3, RO 90, CT 26, (2) OF1400, RO 150. RTS 400, LR 32 set, PS300 jigsaw, 3 abrasive systainers, (2) sys toolbox, (2) sys mini, clamps and other accesories

Offline promark747

  • Posts: 477
Re: Festool is (partially) moving to imperial in North America
« Reply #207 on: June 23, 2016, 05:15 PM »
The whole thing seems very un-Festool.  For all the issues over the years with products not getting UL approval (or Festool not wanting to go through the process), it seems ironic to introduce an "imperial" saw where the internal gradations are actually in metric.  Not that it really matters for safety, but I can't help but wonder whether that could get a manufacturer in trouble. Some schmuck will claim he injured himself because the depth setting said 1" but in reality the saw was set to 27 mm.

Offline TylerC

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Re: Festool is (partially) moving to imperial in North America
« Reply #208 on: June 23, 2016, 05:18 PM »
Oh your forcing imperial on the U.S. customers AND you'll even switch it over for a fee? Im not trying to start trouble but holy junk I feel like I'm being trolled right now.

No one is forcing you to retrofit their metric tools.

People have been asking us for years to switch to imperial. For all of the people who bought a metric tool and would prefer it in imperial, we're giving them the opportunity to get it in imperial without having to buy a new tool.

You aren't listening.  Your existing customers are mad because your new tools will only come in imperial.  They have invested in existing tools, they have converted to metric for their own reasons, and they want future access to metric tools.  Your tools are very expensive and yet you won't even consider supplying an inexpensive metric sticker with your future tools.

Do you really think millions of harbor freight buyers are going to buy your tools because of imperial depth settings?

I guarantee you that aftermarketers who currently make imperial scales for your tools will now start making metric scales for your tools.

Kinda silly.

His post was complaining about offering to convert existing metric tools. Not liking that we're switching to imperial is fine. (And, yes, I am listening.) Not liking that we're including an additional optional service is something else.
This account is retired. Please address all Festool questions to @festool usa.

Offline TylerC

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Re: Festool is (partially) moving to imperial in North America
« Reply #209 on: June 23, 2016, 05:42 PM »
I appreciate the personal encouragement from a few of you, but I'm fine. Yeah, the last two days haven't been fun, but my job isn't to have fun. This is about you all. It isn't about me.

If there are things that I haven't answered yet or haven't been clear enough about, I apologize. The answers about retrofitting tools are vague because the process hasn't been completely finalized yet.

To be honest, I knew that there would be some negative reactions on the FOG. You all are our most passionate and long-time customers, and you're more likely to be committed to metric than other craftsmen. I completely understand that some of you aren't happy about this, and you're entitled to that.

I don't mind criticism. It makes Festool better. I'd just ask that you give us the benefit of the doubt. That doesn't mean that you have to like this decision, but please appreciate that we're trying -- sometimes succeeding, sometimes failing, sometimes TBD -- to do what's in the best interest of a wide variety of people (current customers, new/potential customers, dealers, and ourselves to name a few). It's a tricky balancing act, and I'm sure that you can relate to that in your own work or personal lives. This decision was made because SO many people over the years have asked us to do so. We can't please everyone.

How about this for a plan:
If you have a specific question, please ask by the end of tomorrow (Friday). If it's a question that you've already asked that hasn't been (thoroughly) answered, feel free to ask again. I'll be traveling all next week with several other people involved in this decision and transition. During the trip, I'll try to get as many answers and clarifications that I can.

We'll be traveling to Germany, so please be patient if I'm slow to post answers. Due to the combination of jetlag and a jam-packed itinerary, I can almost guarantee that I won't be on the FOG much.

We don't necessarily need to shut this thread down after tomorrow night, but let's try to generally wrap it up then -- at least until I return with your answers. Sound fair?
This account is retired. Please address all Festool questions to @festool usa.