Author Topic: The Carvex PS420 - A Quick Test in Thick Timbers  (Read 49742 times)

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Offline jmbfestool

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #60 on: November 25, 2012, 03:15 AM »
Thank you all for replies, but if I put 18v carvex battery onto my TI15 will it damage it.

No you can't it won't let you clip the battery on it has a small lug which stops you. 

The drill if it's 14.4 you can not stick a 18v in it
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Offline bellchippy

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #61 on: November 25, 2012, 04:04 AM »
Okay thanks

Offline Peter Parfitt

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #62 on: December 05, 2012, 03:48 AM »
I went to the timberyard yesterday with the PSC420 in hand. They were selling off some green oak 'sleepers' very cheap (2.4m long and 240 x 120 mm section - just £5 each). On closer examination the reduction was because they were not uniform in section and one had a curved middle section profile.

I said to the guys, if I can demonstrate that this jigsaw can cut trough that oak will you give it to me? They thought it was a joke and even wanted to put money on it. They agreed the challenge for the oak and I drove away with two pieces of oak that I could only just lift on my own. What amazed the guys most was the quality of the cut - it was perfect.

Apart from party tricks like this it is really handy having the PSC420 to hand when at the timberyard.

Peter
<oops - got the width wrong  it is 240mm>
« Last Edit: December 05, 2012, 07:14 AM by Stone Message »

Offline bellchippy

  • Posts: 181
Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #63 on: December 09, 2012, 01:23 PM »
Great video Peter.
I am toying with getting an 18v PS420, and was wondering if I can use batteries from my TI15 on the jigsaw and can I use 18v battery on my TI15, anyone no the answer to this.

Thanks

Took the plunge and bought a carvex 420 and t18 Combo kit. Just wanted to say how amazing the carvex is, puts all the jigsaws I have ever used to shame even surpassing my trion which I didn't think would be bettered. Anyone on the fence regarding purchasing a 420 carvex, don't be you won't be disappointed.

Offline rdebets

  • Posts: 7
Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #64 on: December 16, 2012, 06:59 AM »
hi Shane, looking at this thread it seems that we all have the opportunity  to look at the test from pip and peter both of which show different results , i myself have used the carvex 420 and i have had no issues with blade burn, sparks or bad cuts, if more people come forward on here who actually own a carvex 420 we would then know how this saw compares to it's predecessor the 400, only then will we find out how good the new 420 is and if it shows to be good or bad at least we shall know it was shown by end users like myself , i know it's still early days as the 420 is still relatively new in Europe so i guess this may take a little longer, still anyone not happy can within thirty days send the tool back and get a refund  surely that's long enough to know if it's any good ? , green .

Yes, it just took 10 minutes and a decent square to figure out things are not good on my new PS420.

I've read the famous jigsaw test so hotly debated here and, being a big fan of Festool,  still went ahead and bought the PS420 last week in Germany after being assured by the sales guy that the problems of the PS400 were no longer present in the PS 420.

I have both the PS300 and PS 400. Not being happy with the PS400, I was going to replace the PS400 with the PS420.

After adjusting the jaws (like on my PS300 which cuts perfect 90 degree cuts in thick timber) I tested the PS420 on 4cm thick softwood.
All the PS420 cuts came out 3-4 mm off on the 4 cm thick piece while the PS300 was dead on 90 degrees, using the same long sawblade.

4 cm is barely more than just two sheets of 18 mm plywood, I hope that doesn't count as overly thick.
The PS300 cuts 7 cm hardwood nice and sqaure, I'm not even going to try it with the PS420.
I can accept that the PS420 is not for cutting 7 cm thick material but two sheets of plywood it should cut without problems.

It's going back. Sad since it is the first Festool that I have to return (although in retrospect I should have returned the PS400 as well).
My PS400 went back to Festool last year and came back unchanged so sending in the PS420 is not an option.
By the time it comes back (holidays etc) the 30 days right of return are about to expire.

Next time, when Festool brings out a new jigsaw and tempts me into trying it, I'll just bring wood to the dealer, have him cut it.
If the cut is not up to spec just try another sample, and another sample, and another sample until we get one that is fine.
Seeing the discussions here, there must be perfectly fine PS420's around, right?






Offline bellchippy

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #65 on: December 16, 2012, 08:29 AM »
Sorry your having trouble so far mine is perfect.

Offline rdebets

  • Posts: 7
Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #66 on: December 16, 2012, 11:53 AM »
Sorry your having trouble so far mine is perfect.

That is actually what is so troubling about this. Some of the machines seem to be perfectly fine, and that is how I like mine to be as well.

My PS300 for instance is perfect so luckily I can exclude my handling/adjustment as being the cause of this.
Same wood, same sawblade changed over from PS300 to PS420. Conclusion: my PS420 does have a problem.

Since there are both good and bad PS420s out there, there must be some fluctuation in the manufacturing process.
For instance, I can imagine that a slight misallignment between the saw blade holder of the saw blade and the guide would cause this.
Such a misallignment would put an asymmetrical  bias on the blade which initially, when you start, doesn't affect the
squareness but gradually makes the blade go sideways. Or maybe when inserting the blade by turning the blade
doesn't end up dead-on straight because the end of the turning action is not so well defined as the clamp of the PS300.
Mine seems to always deviate relative to square to the same side.
Maybe my PS300/your PS420 happens to be well alligned and the blade can go up and down without stress,
thus staying nice and square throughout the cut.

That would mean that trying several PS420s in the shop would make a lot of sense, so you pick
the one where the factory managed to allign things perfectly. The shop can then either sell the slightly less perfect
PS400/PS420 to people who don't care about cutting square or return them to Festool.
« Last Edit: December 16, 2012, 11:58 AM by rdebets »

Offline Peter Parfitt

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #67 on: December 16, 2012, 05:08 PM »
Sorry your having trouble so far mine is perfect.

That is actually what is so troubling about this. Some of the machines seem to be perfectly fine, and that is how I like mine to be as well.

My PS300 for instance is perfect so luckily I can exclude my handling/adjustment as being the cause of this.
Same wood, same sawblade changed over from PS300 to PS420. Conclusion: my PS420 does have a problem.

Since there are both good and bad PS420s out there, there must be some fluctuation in the manufacturing process.
For instance, I can imagine that a slight misallignment between the saw blade holder of the saw blade and the guide would cause this.
Such a misallignment would put an asymmetrical  bias on the blade which initially, when you start, doesn't affect the
squareness but gradually makes the blade go sideways. Or maybe when inserting the blade by turning the blade
doesn't end up dead-on straight because the end of the turning action is not so well defined as the clamp of the PS300.
Mine seems to always deviate relative to square to the same side.
Maybe my PS300/your PS420 happens to be well alligned and the blade can go up and down without stress,
thus staying nice and square throughout the cut.

That would mean that trying several PS420s in the shop would make a lot of sense, so you pick
the one where the factory managed to allign things perfectly. The shop can then either sell the slightly less perfect
PS400/PS420 to people who don't care about cutting square or return them to Festool.

You have only just joined the FOG and you did this especially to tell us about the problems with the Carvex. Well done. If you have the 300 and the 400 why did you buy the 420? If you have had problems with the 400 why did you not ask for your money back? What was the name of the dealer in Germany and what was the name of the sales person at the shop?

Peter

Offline jmbfestool

  • Posts: 6634
Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #68 on: December 16, 2012, 05:21 PM »
Sorry your having trouble so far mine is perfect.

That is actually what is so troubling about this. Some of the machines seem to be perfectly fine, and that is how I like mine to be as well.

My PS300 for instance is perfect so luckily I can exclude my handling/adjustment as being the cause of this.
Same wood, same sawblade changed over from PS300 to PS420. Conclusion: my PS420 does have a problem.

Since there are both good and bad PS420s out there, there must be some fluctuation in the manufacturing process.
For instance, I can imagine that a slight misallignment between the saw blade holder of the saw blade and the guide would cause this.
Such a misallignment would put an asymmetrical  bias on the blade which initially, when you start, doesn't affect the
squareness but gradually makes the blade go sideways. Or maybe when inserting the blade by turning the blade
doesn't end up dead-on straight because the end of the turning action is not so well defined as the clamp of the PS300.
Mine seems to always deviate relative to square to the same side.
Maybe my PS300/your PS420 happens to be well alligned and the blade can go up and down without stress,
thus staying nice and square throughout the cut.

That would mean that trying several PS420s in the shop would make a lot of sense, so you pick
the one where the factory managed to allign things perfectly. The shop can then either sell the slightly less perfect
PS400/PS420 to people who don't care about cutting square or return them to Festool.

You have only just joined the FOG and you did this especially to tell us about the problems with the Carvex. Well done. If you have the 300 and the 400 why did you buy the 420? If you have had problems with the 400 why did you not ask for your money back? What was the name of the dealer in Germany and what was the name of the sales person at the shop?

Peter

You can't hold just joining FOG to complain about something against him as ALOT of FOG members including me  found and joined FOG because of this very reason to complain about a festool tool
« Last Edit: December 16, 2012, 05:23 PM by jmbfestool »
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Offline RL

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #69 on: December 16, 2012, 05:29 PM »
I agree with JMB's point of view, but I am however, a little wary about new Dutch members posting about the Carvex given the recent thread issues a few weeks ago.

If the post is genuine, then fair enough, he felt he add something to add on the topic and he has a history of owning Festool jigsaws which make his opinion worth hearing. Don't see the point of asking why he bought the tool or where he bought it- it's not relevant to his problems with it- unless this is a rehash of the old thread.

Offline Festoolfootstool

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #70 on: December 16, 2012, 05:29 PM »
Peter it is customery to welcome  new members and not give them the third degree I know what tree you are barking up and it is not for you to make any premature judgments 
If the milk turns out to be sour, I ain't the kind of **** to drink it.......

Why do Festool accessories only have a two month guarantee here in the UK ?

Offline Festool USA

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #71 on: December 16, 2012, 05:33 PM »
JMB complain about something?!  [blink]  [poke]

I would only like to say that there is little chance of a fluctuation or variation from machine to machine in the manufacturer process. Anyone who has visited the manufacturing facility would agree. Precision is paramount and there are many safeguards against such variations or defects. We have very, very (almost insanely) high requirements for our components providers.
« Last Edit: December 16, 2012, 05:46 PM by Shane Holland »

Offline LM

  • Posts: 157
Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #72 on: December 16, 2012, 05:35 PM »
After all the who ha early on about the so called 420 problems I was slightly put off buying the 420,but after Peters review I felt reassured!
I have had my 420 for a few months now and it is a wonderful jigsaw.
I got it was the accessories systainer and the core cutting attachment exceeds the festool recommendations, I have cut a few port holes in fire doors without issue, dead square and saves me the time of setting a router up.
I am currently making a media unit and the shelves are curved 30mm oak faced plywood (6mm oak on either side with a ply core) and no problems there!

The only downside to any of my festools which are growing in number, is the cost of them. But I see them as an investment.

Peter your reviews are excellent! On the back of them I have purchased the 420, ts55r, and just ordered the mft/3,  Any chance of you reviewing the cxs? I am interested but wonder if it can do the occasional 35mm hinge recess, which would be a done deal!

Regards
Leigh

Offline Peter Halle

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #73 on: December 16, 2012, 05:36 PM »
That other thread left a bad taste in many mouths.  A recreation of that situation is not going to happen.  Let's remember that it is acceptable to ask questions, give answers, agree and disagree, as long as it is done civilly.  

Peter

Offline jmbfestool

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #74 on: December 16, 2012, 05:47 PM »
JMB complain about something?!  [blink]

I would only like to say that there is little chance of a fluctuation or variation from machine to machine in the manufacturer process. Anyone who has visited the manufacturing facility would agree. Precision is paramount and there are many safeguards against such variations or defects. We have very, very (almost insanely) high requirements for our components providers.

Haa haa if I like something I will say you know it!  I have yet to comment on the carvex 420 since I recieved it I have not used it enough to fully comment and not had time to play around like I normally do hence the lack of videos.   I did say when I had a little play with the new carvex 420 I noticed a big improvement.
« Last Edit: December 17, 2012, 07:26 AM by jmbfestool »
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Offline Lbob131

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #75 on: December 16, 2012, 06:21 PM »
I have the Trion PS 300 EQ plus  for several years  now.
When I'm cutting  thick material I leave the pendulum action  off  and the  blade  runs  nicely  in the tungsten guides. Makes perfect cuts. I keep  the guides adjusted  tight for no play.
The  tungsten  guides  are separate  from the  pendulum  lever arm and I think  the new 400 and 420  have these  components  combined together.

So maybe more room for error  in the new machines?
Are the guides adjustable  in the new machines?

Anyway  I  won't be changing  the 300  anytime  soon. Superb machine. I liken it to a portable bandsaw.

« Last Edit: December 16, 2012, 06:23 PM by Lbob131 »

Offline rdebets

  • Posts: 7
Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #76 on: December 17, 2012, 04:55 AM »
Sorry your having trouble so far mine is perfect.

That is actually what is so troubling about this. Some of the machines seem to be perfectly fine, and that is how I like mine to be as well.

My PS300 for instance is perfect so luckily I can exclude my handling/adjustment as being the cause of this.
Same wood, same sawblade changed over from PS300 to PS420. Conclusion: my PS420 does have a problem.

Since there are both good and bad PS420s out there, there must be some fluctuation in the manufacturing process.
For instance, I can imagine that a slight misallignment between the saw blade holder of the saw blade and the guide would cause this.
Such a misallignment would put an asymmetrical  bias on the blade which initially, when you start, doesn't affect the
squareness but gradually makes the blade go sideways. Or maybe when inserting the blade by turning the blade
doesn't end up dead-on straight because the end of the turning action is not so well defined as the clamp of the PS300.
Mine seems to always deviate relative to square to the same side.
Maybe my PS300/your PS420 happens to be well alligned and the blade can go up and down without stress,
thus staying nice and square throughout the cut.

That would mean that trying several PS420s in the shop would make a lot of sense, so you pick
the one where the factory managed to allign things perfectly. The shop can then either sell the slightly less perfect
PS400/PS420 to people who don't care about cutting square or return them to Festool.

You have only just joined the FOG and you did this especially to tell us about the problems with the Carvex. Well done. If you have the 300 and the 400 why did you buy the 420? If you have had problems with the 400 why did you not ask for your money back? What was the name of the dealer in Germany and what was the name of the sales person at the shop?

Peter

Hi Peter,

I was a lurker for a long time on this forum, reading and learning.
I'm posting because I hope to contribute to a solution to the problem.
By shutting up and returning the PS420 nothing is gained.

Thank you for your interest in where I bought the PS420. The shop is Scheins in Aachen (in business since 1880 or so)
and I have been buying my tools there for the last 35 years and trust them more than anybody when it comes to tools.

All my woodworking tools are Festool and I have been buying Festool since 1995.

Maybe you missed my first message: I bought the PS420,because I don't like the PS400 and assumed that Festool fixed them in the new and improved PS420.
Blade holder didn't always retract so you couldn't eject the blade, blade would jump out of the lower guide, cutting not square, etc.
During the first 30 days I had no application PS400 where it had to cut more than 18mm plywood. Bummer.
Until the PS400 everything I bought worked as expected, no, let me correct that: better than expected.
So when I finally started using it seriously, I found out that it sucked. Too late to get your money back. Bummer.
I send it in, no improvement. Bummer.

Let's just say that with the PS400 I learned my lesson.
I didn't post back then because, given the excellence of the other Festool tools, I considered it a hick-up by Festool.
I bought one of the first PS400 available in Germany so maybe it was just that.  It can happen.

Now that the PS420 is being advertised (and discussed here) as being an improved PS400 I figured I try it and this time round do the tests right away.
And now that, for the second time, they don't seem to get it right, I feel that it is time to post my opinion.

I assume that everybody on this forum (like me) is honest when stating their opinion.
It is consequentially inexplicable why the PS420s are so different.

Are the positive people just trying to promote the PS420?    I assume not. I'm happy with most of my Festool so I understand that other people are as well.
Are the negative people trying to talk the PS420 down?    I'm certainly not. I just have a bad saw. For me it is understandable that others may well have the same PS420 problems.

Peter, maybe we should just exchange our PS420s?

Offline rdebets

  • Posts: 7
Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #77 on: December 17, 2012, 05:03 AM »
I agree with JMB's point of view, but I am however, a little wary about new Dutch members posting about the Carvex given the recent thread issues a few weeks ago.

If the post is genuine, then fair enough, he felt he add something to add on the topic and he has a history of owning Festool jigsaws which make his opinion worth hearing. Don't see the point of asking why he bought the tool or where he bought it- it's not relevant to his problems with it- unless this is a rehash of the old thread.

I read the "Dutch review" back when it was unfolding
When considering to post my message now I was a bit afraid that my opinion would be discounted just because I live in the same country as those guys.

I don't know those guys, never bought anything from them, have only Festool woodworking tools, buy my tools across the border in Germany because I think the Germans give better and more honest advice than the Dutch dealers.

And above all else: in spite of the other "Dutch review" I went ahead and bought the PS420.

What else can I say?

Offline rdebets

  • Posts: 7
Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #78 on: December 17, 2012, 05:09 AM »
I have the Trion PS 300 EQ plus  for several years  now.
When I'm cutting  thick material I leave the pendulum action  off  and the  blade  runs  nicely  in the tungsten guides. Makes perfect cuts. I keep  the guides adjusted  tight for no play.
The  tungsten  guides  are separate  from the  pendulum  lever arm and I think  the new 400 and 420  have these  components  combined together.

So maybe more room for error  in the new machines?
Are the guides adjustable  in the new machines?

Anyway  I  won't be changing  the 300  anytime  soon. Superb machine. I liken it to a portable bandsaw.



Yep, my PS300 is also superb, no complaints there AT ALL.

Offline Peter Parfitt

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #79 on: December 17, 2012, 05:09 AM »

Hi Peter,

I was a lurker for a long time on this forum, reading and learning.
I'm posting because I hope to contribute to a solution to the problem.
By shutting up and returning the PS420 nothing is gained.

Thank you for your interest in where I bought the PS420. The shop is Scheins in Aachen (in business since 1880 or so)
and I have been buying my tools there for the last 35 years and trust them more than anybody when it comes to tools.

All my woodworking tools are Festool and I have been buying Festool since 1995.

Maybe you missed my first message: I bought the PS420,because I don't like the PS400 and assumed that Festool fixed them in the new and improved PS420.
Blade holder didn't always retract so you couldn't eject the blade, blade would jump out of the lower guide, cutting not square, etc.
During the first 30 days I had no application PS400 where it had to cut more than 18mm plywood. Bummer.
Until the PS400 everything I bought worked as expected, no, let me correct that: better than expected.
So when I finally started using it seriously, I found out that it sucked. Too late to get your money back. Bummer.
I send it in, no improvement. Bummer.

Let's just say that with the PS400 I learned my lesson.
I didn't post back then because, given the excellence of the other Festool tools, I considered it a hick-up by Festool.
I bought one of the first PS400 available in Germany so maybe it was just that.  It can happen.

Now that the PS420 is being advertised (and discussed here) as being an improved PS400 I figured I try it and this time round do the tests right away.
And now that, for the second time, they don't seem to get it right, I feel that it is time to post my opinion.

I assume that everybody on this forum (like me) is honest when stating their opinion.
It is consequentially inexplicable why the PS420s are so different.

Are the positive people just trying to promote the PS420?    I assume not. I'm happy with most of my Festool so I understand that other people are as well.
Are the negative people trying to talk the PS420 down?    I'm certainly not. I just have a bad saw. For me it is understandable that others may well have the same PS420 problems.

Peter, maybe we should just exchange our PS420s?

I think that you should get the machine sorted out by Festool. The PSC 420 is a brilliant machine and rather than you sorting it out it would serve the Festool community more if Festool themselves could look at it and learn from the process. That way, any improvements will be reflected by Festool and not lost on the FOG.

Trying to sort it out by remote control on the internet is not the best way forward.

I visit the Netherlands every year for cycling holidays (my wife and I have Gazelles recommended by Dutch friends) and I know the Aachen area well. My next trip will, unfortunately, be too late for a 30 day return but I would be quite willing to help either here on the FOG or in Aachen in the Spring.

Peter

Offline Timtool

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #80 on: December 17, 2012, 05:32 AM »
Rdebets, i have a somewhat similar story.
I bought the 400 because word was out that that all the initial kinks were worked out, during the trial period i only had light work for it and i was so happy i even sold my Bosch GST135. Then i started using it on tougher tasks and noticed the problems right away, blade wander, vibrations etc...
I mailed Festool Belgium about it mentioning what others in the UK had gone trough sending and resending theirs in up to 3 times and being without a jigsaw for weeks, only to be offered a new 420 after all that.
And they generously agreed to let me go to my dealer and exchange it for a 420 even though i was like 5 months over the 30 day trial.
I have had the 420 for a couple months now and it's a much better tool, all the initial problems are gone.

Maybe you need to wear in the blade guide? When new it is V shaped and pinches only the rear corner of the blades but after a while the guide adapts and you can feel that it holds them better in place.

edit; if something is misaligned then you should see more wear or burn on one side of the blade, or when you try to cut straight the saw will want to move sideways in a crab motion? My Bosch was like that, wouldn't go straight and couldn't cut square.
« Last Edit: December 17, 2012, 05:37 AM by Timtool »
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Offline jmbfestool

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #81 on: December 17, 2012, 06:16 AM »

Hi Peter,

I was a lurker for a long time on this forum, reading and learning.
I'm posting because I hope to contribute to a solution to the problem.
By shutting up and returning the PS420 nothing is gained.

Thank you for your interest in where I bought the PS420. The shop is Scheins in Aachen (in business since 1880 or so)
and I have been buying my tools there for the last 35 years and trust them more than anybody when it comes to tools.

All my woodworking tools are Festool and I have been buying Festool since 1995.

Maybe you missed my first message: I bought the PS420,because I don't like the PS400 and assumed that Festool fixed them in the new and improved PS420.
Blade holder didn't always retract so you couldn't eject the blade, blade would jump out of the lower guide, cutting not square, etc.
During the first 30 days I had no application PS400 where it had to cut more than 18mm plywood. Bummer.
Until the PS400 everything I bought worked as expected, no, let me correct that: better than expected.
So when I finally started using it seriously, I found out that it sucked. Too late to get your money back. Bummer.
I send it in, no improvement. Bummer.

Let's just say that with the PS400 I learned my lesson.
I didn't post back then because, given the excellence of the other Festool tools, I considered it a hick-up by Festool.
I bought one of the first PS400 available in Germany so maybe it was just that.  It can happen.

Now that the PS420 is being advertised (and discussed here) as being an improved PS400 I figured I try it and this time round do the tests right away.
And now that, for the second time, they don't seem to get it right, I feel that it is time to post my opinion.

I assume that everybody on this forum (like me) is honest when stating their opinion.
It is consequentially inexplicable why the PS420s are so different.

Are the positive people just trying to promote the PS420?    I assume not. I'm happy with most of my Festool so I understand that other people are as well.
Are the negative people trying to talk the PS420 down?    I'm certainly not. I just have a bad saw. For me it is understandable that others may well have the same PS420 problems.

Peter, maybe we should just exchange our PS420s?

I think that you should get the machine sorted out by Festool. The PSC 420 is a brilliant machine and rather than you sorting it out it would serve the Festool community more if Festool themselves could look at it and learn from the process. That way, any improvements will be reflected by Festool and not lost on the FOG.

Trying to sort it out by remote control on the internet is not the best way forward.

I visit the Netherlands every year for cycling holidays (my wife and I have Gazelles recommended by Dutch friends) and I know the Aachen area well. My next trip will, unfortunately, be too late for a 30 day return but I would be quite willing to help either here on the FOG or in Aachen in the Spring.

Peter

Haa haa lol. I gotta disagree with you again Peter.    He should do both always every one should  go to festool AND post on FOG.   This will help festool in many ways and to keep them on their toes.


1.In past when I posted on FOG some negative posts festool UK sent me a letter asking me to post positive feedback after they provided me with good service which I am more than happy with doing as they did provide me with good service. So it works both ways.

2.So others like me and you know about common problems so if we feel unhappy we know its not just because we are being to picky/anal as their are others who feel their is a problem with the tool


3. If it wasn't cus of FOG I would still have the old crappy carvex as I just took it as a jigsaw is a jigsaw and I kinda waisted my money on a festool one expecting festool jigsaw would be better than competition which with disappointed wasnt.

3. Festool keep everything quiet so many people out their with the old carvex who don't go on fog will still be using the old carvex most likely thinking umm why did I spend more money on this as it performance no better or worse than any other jigsaw. At least if they come across FOG they will know.
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Offline Peter Parfitt

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #82 on: December 17, 2012, 07:06 AM »
JMB

He will sort it out by speaking to his dealer or Festool or both. Anyone on the FOG can give advice but will not sort it out for him - unless you have a trip to the Netherlands coming up!

Peter

Offline jmbfestool

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #83 on: December 17, 2012, 07:21 AM »
JMB

He will sort it out by speaking to his dealer or Festool or both. Anyone on the FOG can give advice but will not sort it out for him - unless you have a trip to the Netherlands coming up!

Peter

Not what I am saying I said he should do BOTH sort it with Dealer and/or Festool  but he should still post on FOG about it.

If he is the only one complaining then his posts will mean nothing  but over time as more and more people might complain  just like they did with the OLD carvex then people will be made aware that there is a problem simple.   

 

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Offline Peter Parfitt

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #84 on: December 17, 2012, 07:23 AM »
I agree with you JMB and what I had said at the start does not contradict you either.

Peter

Offline jmbfestool

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #85 on: December 17, 2012, 07:41 AM »
I agree with you JMB and what I had said at the start does not contradict you either.

Peter

Its just that the feeling I am getting from you is that no one should post anything bad about a festool tool as they should give festool a chance to fix it first


This particular complaint about the carvex 420 in this topic I have read but dismissed BUT if more people start posting with same complaints then ill start to take note. 

 



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Offline Festool USA

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #86 on: December 17, 2012, 08:57 AM »
There are no issues with anyone posting negative comments or opinions here on the forum, and I think there's plenty of evidence of that. It just needs to be done in a civil and factual way, which it has in this instance in my opinion. At the same time, I can understand why there might be raised eyebrows when someone from the Netherlands posts about the 420 after the previous fiasco. But let's not stereotype but instead give everyone a fair chance.

I would agree that the best course of action, should you want to, is to return it to the dealer for another unit or to contact Festool Netherlands for assistance in checking it out. Sorry to hear that you're have trouble with it and we hope it will give resolved to your satisfaction.
« Last Edit: December 17, 2012, 09:18 AM by Shane Holland »

Offline FulThrotl

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #87 on: December 17, 2012, 08:12 PM »
Looks to me like the claims from the other review have been fairly well debunked by Peter's video.  [scratch chin]

I knew that would be the case because we've had a Carvex 420 for months now at Festool USA HQ and done this same type of cut numerous times.

Peter even went a step further and cut 110mm thick MAPLE instead of pine. No issues at all.

Peter, thank you for taking the time to test this independently and post your results for all to see even while feeling under the weather.  [thumbs up]

Shane

that's nice. when can i buy one in the US? a real date? i needed one six months ago....... i still need one.

or do we all have to go buy ryobi's?
... it's not good.... my festool dealer
knows me by my first name....
...i'm suspecting i'm his 401K.....

Offline Festool USA

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #88 on: December 17, 2012, 08:26 PM »
Expected dates for tools in NA are listed in this thread:

http://festoolownersgroup.com/festool-tools-accessories/eta-for-new-product-introductions-in-na/

That is the best information I can provide at this time.

Offline rdebets

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Re: The Carvex PS420 - A Quick Test in Thick Timbers
« Reply #89 on: December 22, 2012, 05:32 PM »
There are no issues with anyone posting negative comments or opinions here on the forum, and I think there's plenty of evidence of that. It just needs to be done in a civil and factual way, which it has in this instance in my opinion. At the same time, I can understand why there might be raised eyebrows when someone from the Netherlands posts about the 420 after the previous fiasco. But let's not stereotype but instead give everyone a fair chance.

I would agree that the best course of action, should you want to, is to return it to the dealer for another unit or to contact Festool Netherlands for assistance in checking it out. Sorry to hear that you're have trouble with it and we hope it will give resolved to your satisfaction.

Hi Shane,

I went back to the dealer to return the PS420. We checked the setting of the blade guide, cut some wood and still had the problem. Then he noted that my blade was a Trion FSG blade. We tried a Carvex FSG blade and it seemed better. They are a bit thicker so that might prevent the warpage of the blade.
He gave me some Carvex blades to try so I took the PS420 home and will give it another try.