Author Topic: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)  (Read 12019 times)

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Offline Gerald_D

  • Posts: 355
Re: STM 1800 Quality Control Issue?
« Reply #30 on: October 02, 2020, 12:19 PM »
Mine arrived today- no exterior damage to the box except for a small scuff/hole, so not expecting to see any issues when opening.  I know what I’ll be doing this weekend!   [big grin]

Edit:  Opened and assembled today- assembly was simple .  My table did have one of the pins on the extension arms (one with the 'flip hooks' on it) broken- so hoping to get a replacement part before I need to use the table.

« Last Edit: October 04, 2020, 09:47 PM by Gerald_D »
Gerald
I have Festools- Big and Small and a few other tools

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Offline jobsworth

  • Posts: 6610
  • Festool Baby.....
Re: STM 1800 Quality Control Issue?
« Reply #31 on: October 04, 2020, 12:08 AM »
Allan K dropped mine off at the house today. Hes visiting his daughter who is very nice BTW and lives close by.

When He dropped it off, We set it on the garage floor. He flipped the box on its edge bottom up and told me to open it that way as the castors and the other items to assemble are located there in the box.

 I can install the casters first then flip the box and it will be on the casters and ready to finish the assemble.

I havent done it yet as Im still in the process of jointing and assembling a rather large project . But I finish, Ill assemble it. Looking fwd to it been anxiously waiting a while for this.

Offline TXFIVEO

  • Posts: 505
Re: STM 1800 Quality Control Issue?
« Reply #32 on: October 04, 2020, 04:05 PM »
I called TN to inquire about my table.  They told me they had the tables in the warehouse but weren’t allowed to ship until 10/1. I told them Festool changed shipping date to mid September.  They called Festool while I was on the line and confirmed they were allowed to ship earlier.  So orders were shipped that day. This was early last week...got mine a couple days later. 

Offline jobsworth

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Re: STM 1800 Quality Control Issue?
« Reply #33 on: October 04, 2020, 05:40 PM »
@TXFIVEO

How ya like it? Mines still in the box. Wont be long till I assemble it Ill need it the next phase of the current project

Offline TXFIVEO

  • Posts: 505
Re: STM 1800 Quality Control Issue?
« Reply #34 on: October 05, 2020, 11:25 AM »
@TXFIVEO

How ya like it? Mines still in the box. Wont be long till I assemble it Ill need it the next phase of the current project

Been busy with the 30 doors I have on order so it’s still in the box... [tongue]

Offline StanB

  • Posts: 555
  • I like building stuff with my hands.
Re: STM 1800 Quality Control Issue?
« Reply #35 on: October 05, 2020, 12:16 PM »
assembled mine over weekend. It is more stable than my mft. I think I may make a clip on holy top for it after seeing one in the door video from festool. It is really well made. cant wait to get on using it. have a large door install where this will come in handy.
OF1010 EQ Router | MFT/3 | DF500Q | Mafell P1CC | ETS EC 150/3 | CT 36 Auto Clean | TSC55 | LR32 | OF1400 EQ Router | ZOBO Metric Set | CXS Li 2.6 - 90 Limited Edition | Universal Cleaning Set | HKC55 | Centrotec CE-SORT | RO150 FEQ | DTS 400 | RO90 DX | CTSYS | C18 Drill | SysLite KALII | Syslite STL 450 | RAS 115 E | OF2200 EB | OSC 18 Vectoro | VAC SYS SYSTEM SET | MX 1200 E MIXER | DF700 XL | PDC 18 | TID 18

Offline Martin Johnson

  • Posts: 134
Re: STM 1800 Quality Control Issue?
« Reply #36 on: October 05, 2020, 12:58 PM »
I've been using mine for the last couple of weeks, and frankly don't know how I got along without it.  from cutting sheet goods, to processing 9' shiplap, to staining 9' box shelves...this thing is awesome, and being able to roll everything around from spot to spot is the best....I am going to figure out how to mount my MFT top to it, and then I will be set!

Offline jobsworth

  • Posts: 6610
  • Festool Baby.....
Re: STM 1800 Quality Control Issue?
« Reply #37 on: October 05, 2020, 06:13 PM »
I set mine up today. Man that table is swweeeeeeeetttt. I was going to set a section of MFT on it and see if I can adjust the height so my makita planer will line up with my MFT to use as a out feed table.

Plus I got some 2x12 x 8' pine to plane and joint using my ts55. Anddddd I can store the wood on it when not need it and use it to domino together to make a top

Oh yah putting this bb to work

Offline StanB

  • Posts: 555
  • I like building stuff with my hands.
Re: STM 1800 Quality Control Issue?
« Reply #38 on: October 05, 2020, 09:55 PM »
@Shane do you guys have the wood brackets available yet for purchase?
OF1010 EQ Router | MFT/3 | DF500Q | Mafell P1CC | ETS EC 150/3 | CT 36 Auto Clean | TSC55 | LR32 | OF1400 EQ Router | ZOBO Metric Set | CXS Li 2.6 - 90 Limited Edition | Universal Cleaning Set | HKC55 | Centrotec CE-SORT | RO150 FEQ | DTS 400 | RO90 DX | CTSYS | C18 Drill | SysLite KALII | Syslite STL 450 | RAS 115 E | OF2200 EB | OSC 18 Vectoro | VAC SYS SYSTEM SET | MX 1200 E MIXER | DF700 XL | PDC 18 | TID 18

Offline jobsworth

  • Posts: 6610
  • Festool Baby.....
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #39 on: October 06, 2020, 12:36 PM »
Since I got my STM 1800 I wanted to get a few of the extra brackets. I found the STM on EKAT. In true FT fashion the owners manual calls them clips. But I couldnt find it on the EKAT diagram.

I found something close they call it a terminal and the qty is 5 (sold seperate of course) thats how many brackets there are that come with the STM.

So I took a chance and ordered the parts I ordered 4.

FT doesnt have the "terminals " in stock they had to be ordered from the Father land.

Heres what I ordered

PN 10293265 ,  terminal   qty 4   $12.03 ea

So ya'll can check out yer owners manuals and cross referance with EKAT lemme know if I got the right ones if I did then ya can use this as reference .
« Last Edit: October 06, 2020, 03:55 PM by jobsworth »

Offline FestitaMakool

  • Posts: 845
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #40 on: October 07, 2020, 07:32 PM »
I believe you picked the right “terminal”
I noticed that there where two types, if I recall correctly, the one you have pointed out sits on the  narrower bar.
I don’t have my table to check, but I recall there where two types of “clips”, which I like to name them, one to compensate in height for the bar that slides into the other beefier bar.
“The Stig” Yes, it is true, at least some part of it..
“If you have an old Land Rover and a fit wife, you’re most likely always busy”

Offline jobsworth

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  • Festool Baby.....
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #41 on: October 07, 2020, 09:02 PM »
@FestitaMakool

Thanks. I wanted some extra brackets (terminals) to add a couple of work tables to the stm like Sedge showed in FT Live and Frank showed at FT International.

Im really liking mine. Right now its being used to hold ssome 2x12x8' pine for a top toa 6' bar/sideboard Im building right now. I have no regrets buying this it has made my life easy and will make it easier.

Tomorrow Im giong to be using it when I edge joint those boards with my TS 55

Though it dont show it in the photo. I ran them through my 12" makita planer Im going to be using the 700 domino to join them to kake the top. Te stm will come in handy for that to

Offline Peter Halle

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Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #42 on: October 07, 2020, 09:21 PM »
I ordered a couple of the brackets that Sedge showed in his video and received them.  I will have to search for the paperwork but they are available, or at least were thru the ekat.

Will post numbers later.

Peter

Offline ADKMedic

  • Posts: 105
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #43 on: October 08, 2020, 02:39 AM »
@Martin Johnson, mine arrived on Friday and it had almost the exact same problem.  However, the tip of mine actually broke off when I unscrewed the nut.  My thought process is that this happened in the factory.  The box it came in had no abnormal damage to it, and the unit itself had no indication that it took any damage.  I can't see how that pin would bend when it sits behind two layers of metal, and no indication of any "trauma" to the box or STM itself. 

ToolNut is trying to make it right, but I have to wait two weeks for the parts to come into Festool.  Also, I am led to believe that I am not the only one ToolNut has had to deal with on this issue. 

Andy
T-15+, RO150, TS55, CT-36, Pro5, DTS400, OF1400, OF1010, PS-420-EBQ, MFK700, DF-500, VAC-SYS, MFT/3 x2, CMS-GE, LR-32, soon a KS-120REB on a date sometime between now and eternity!

Offline FestitaMakool

  • Posts: 845
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #44 on: October 08, 2020, 02:54 PM »
@jobsworth  I watched those myself. But, I wasn’t confident by using only two clips.. it seems wobbly. It depends on use of course. I would use 4 if space enough.
I’ve even thought of adding a sheet of ply or mdf myself for various uses, but I’m gonna look into to see if there’s another solution to secure a sheet to the outriggers.
I’ve got so much else to occupy my head and hands to, but it’s hard to resist som tool-LEGO!  [big grin]

@ADKMedic
That’s questionable; a pin broken and none markings on the box.. these pins are not exactly small. No flat spots in the cardboard?
Anyway, I’m sure your dealer and FT makes it up and running as it should.
“The Stig” Yes, it is true, at least some part of it..
“If you have an old Land Rover and a fit wife, you’re most likely always busy”

Offline jobsworth

  • Posts: 6610
  • Festool Baby.....
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #45 on: October 08, 2020, 08:55 PM »
@FestitaMakool

I was thinking of drilling a couple of holes on a work top and using the FT rapid clamps to clamp a work top to the STM.  use pocket hole to screw a couple of pieces of wood to cradle the STMs tubing then clamp the work top to the STM , Lots of ways to do it I guess But i just heard from Peter yeah the pn I noted is correct so Im good, I order 4 of the brackets so it 2 dont work Ill try 4

Offline rst

  • Posts: 2533
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #46 on: October 09, 2020, 01:52 PM »
I just put together my STM that was delivered this morning.  Both latching pins on the flipup stop end were bent so badly the module would no unscrew.  Took me awhile to figure out how to get the arms out of the main frames.  Just sent pics to Festool USA hopefully quick replacements.

Offline ChuckM

  • Posts: 2415
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #47 on: October 09, 2020, 01:56 PM »
Anyone following this thread can't but wonder if all these "nuts & bolts" problems were due to shipping or to manufacturing defects.

Online DeformedTree

  • Posts: 1276
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #48 on: October 09, 2020, 03:51 PM »
Anyone following this thread can't but wonder if all these "nuts & bolts" problems were due to shipping or to manufacturing defects.

So I saw the UPS person grunting it out of the truck, it's a rather heavy object for them, and not small. So there is probably some level of that.  The box was an ok box, but maybe needed to be a bit beefier.

It's designed to be light, it's made out of thin metal, that fits inside each other. So it's going to be a compromise.

They should have made a systainer to ship it in  [big grin]

I would say the general design makes it prone to damage.  Big Levers made out of thin Metal.  I don't think anyone would pay for a Carbon Fiber version.

Offline FestitaMakool

  • Posts: 845
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #49 on: October 11, 2020, 05:09 PM »
@FestitaMakool

I was thinking of drilling a couple of holes on a work top and using the FT rapid clamps to clamp a work top to the STM.  use pocket hole to screw a couple of pieces of wood to cradle the STMs tubing then clamp the work top to the STM , Lots of ways to do it I guess But i just heard from Peter yeah the pn I noted is correct so Im good, I order 4 of the brackets so it 2 dont work Ill try 4

Good idea. I’m gonna order them brackets too, see if I can get creative with what can be fixated to them. Since the typical mid-age eyesight demands good lighting for me and “binoculars” are mandatory to see small details I was thinking maybe a light that can be quickly positioned on one of the outriggers might be useful. A SYS3 XXL which I plan to use as a toolbox for those longer more fragile tools such as Japan pull saws, levels, rulers and such would be nice to just lift up on the outriggers and secure it easy, so I can work straight out of the open SYS as a toolbox up high. When used as a cutting table for large sheets it can be cleared quite quickly.
“The Stig” Yes, it is true, at least some part of it..
“If you have an old Land Rover and a fit wife, you’re most likely always busy”

Offline rst

  • Posts: 2533
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #50 on: October 11, 2020, 05:22 PM »
I'm pretty sure that my pinning modules were bent/broked in assembly...my box was not damaged.  I'm think my STM was damaged by someone dropping the table on the ends, resulting on the pins being bent to the point they would not move.  When I unscrewed the one the pin actually broke as it was bent so bad.  The other module came out but the pin was badly bent.  Despite the damage I can see that this is going to be a great tool.  I have two 60 x 49 MFT style MDF panels that I presently cut on supported by two 8' 1530 8020 extrusions.  I will be making another single 4x8 MFT drilled support for use on the STM.

Offline jobsworth

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  • Festool Baby.....
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #51 on: October 11, 2020, 06:58 PM »
@FestitaMakool

One thing I dont want to do, is lose the ability to fold it and store it under a MFT. So whatever I do, I want to be able to fold it.

I used it today to straight line rip/ joint 4 ea 2" X 12" x 8' pieces of pine with my TS 55. I had no guilt feeling cutting those small pieces of wood like I would if I was cutting into my MFT.

I was surprised how stable it was handling the weight and sise of that lumber. Locked the casters and it was solid

Offline Martin Johnson

  • Posts: 134
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #52 on: October 13, 2020, 01:49 PM »


This is what I built using my STM 1800...

The width of this is space is 9'
shiplap - painted and hauled
faux 3 1/2" thick x 9' long x 8" deep floating pine timbers with special walnut stain
maple butcherblock table top - cut to size, hauled and fitted and removed several times...with special walnut stain

Tools Used:
TS55
CT22
Rotex 150
ETS 150
Kapex 120
Bostitch 15 GA and 16 GA Finish Nailers and Grex Pin Nailer 23GA
T-18+3 Drill to attach counter top

Happy Wife, and it matches the kitchen perfectly.
« Last Edit: October 13, 2020, 02:10 PM by Martin Johnson »

Offline FestitaMakool

  • Posts: 845
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #53 on: October 14, 2020, 06:47 PM »
That’s a welcoming space Martin!
Impressed by your eager to put the table to work.

@jobsworth Agreed, it’s it’s ability to collapse and store fast and easy that’s intriguing. Anything I’ll make for it will be of easy on, easy off. I will not have space for a large centered heavy table.
“The Stig” Yes, it is true, at least some part of it..
“If you have an old Land Rover and a fit wife, you’re most likely always busy”

Offline jobsworth

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  • Festool Baby.....
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #54 on: October 14, 2020, 09:01 PM »
 It can do so many things to make my life benig able to fold it and store it out of the way is a big plus. I was using it today to set that table top on sand with my RO 150 to flatten it andthen use the 850 with the undulating head to make it look rustic,

 the dremel really helps with the rustic effect to

Offline jobsworth

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  • Festool Baby.....
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #55 on: October 14, 2020, 09:02 PM »
Mines came with absolutely no problems

Offline neilc

  • Posts: 2994
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #56 on: October 15, 2020, 10:24 PM »
Received my STM-1800 from ToolNut this week.  Took me about 30 minutes to assemble.  Zero damage in shipping and the unit was a bit heavier than I expected, at about 80 pounds. 

I did pre-drill the holes for attaching the wooden blocks to the four clips.  And used a magnetized Torx bit which made it very easy to attach them.

Appreciated the feedback from the early recipients on your experience.


Offline JimH2

  • Posts: 1023
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #57 on: October 16, 2020, 12:47 PM »
Mine arrived with no issues. I did note when putting the empty box in my track it was heavier than I expected it to be. I think Festool went out of their way to make a tough box for shipping.

Offline neilc

  • Posts: 2994
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #58 on: October 16, 2020, 04:49 PM »
Well I spoke too soon.  Turns out that one of the pull pins was bent on the extension wing with the flip tab for loading sheet goods. 

I tried to straighten it and it broke.  Called Festool and they are sending out a replacement.

I have a project I need to get underway, so I filed down the two broken pieces, drilled and tapped each with 6/32 threads and used a 3/4" piece of a 6/32 screw to repair the broken pin till a new one shows up.

This sure looks to be shipping damage from the box being dropped and the extension wings getting banged in and bending the pin.

Loading the table was really easy and it's very sturdy.  Looking forward to using it!

Online DeformedTree

  • Posts: 1276
Re: STM 1800 Quality (Changed Subject to Shipping Damage Issues?)
« Reply #59 on: October 16, 2020, 08:53 PM »

I have a project I need to get underway, so I filed down the two broken pieces, drilled and tapped each with 6/32 threads and used a 3/4" piece of a 6/32 screw to repair the broken pin till a new one shows up.


You contaminated it with inch threads, it will never be the same.  [tongue]

The festool designer of it right now is flipping through the internet trying to figure out what a 6/32 is.