Festool Owners Group

FESTOOL DISCUSSIONS => Festool Tool Problems => Topic started by: fraz on June 06, 2019, 08:29 PM

Title: TS55 Plunge locked on new saw
Post by: fraz on June 06, 2019, 08:29 PM
Hi all,

Been long time lurker and hoping somebody can tell me I missed something in the docs cause I'm not seeing it.

Bought a brand new TS55 some months ago and been moving into new house so no time to play.  Finally busted it out to trim splinterguard and square it up and I am done before I started.

OBSERVATIONS:
~~Blade was sticking out in plunged position upon removing from Systainer.
~~Depth stop set to full depth
~~Fast Fix only partially opens! (something preventing it from full release)
~~Plunge is stuck won't go up or down <--main problem

You can imagine nothing else is usable in this state.  My big question now is am I dealing with a shipping/transportation locking mechanism?  I didn't see anything in any documentation of videos that hinted at this.
Title: Re: TS55 Plunge locked on new saw
Post by: Jiggy Joiner on June 07, 2019, 05:00 AM
Sounds like the quick change facility (Fast Fix) has been engaged?
I the green lever on top of the grip pulled out? If so, grab the grip, to steady the plunge mechanism from springing back, and push the green lever back in. The saw should then plunge and retract freely. Other than that, make sure there are no obstructions around the blade and plunge body.

Sounds like it's in Fast Fix mode.
Title: Re: TS55 Plunge locked on new saw
Post by: Jiggy Joiner on June 07, 2019, 05:03 AM
Btw, hi and welcome  ;)
Title: Re: TS55 Plunge locked on new saw
Post by: fraz on June 07, 2019, 03:07 PM
Thanks Jiggy,

This thing is locked up tighter than a drum.  I spoke to service and sending it in now.
Title: Re: TS55 Plunge locked on new saw
Post by: fraz on July 02, 2019, 02:57 PM
Hi all,

Figured I'd fill in on the conclusion of the saga.  Almost a month later and I now have a working saw.  Unfortunately I never got to find the root cause of why my original saw was locked up.

I sent in my saw to Festool service and every time I called, it was nowhere to be found.  UPS showed delivered and signed for, but nobody could actually find it.  After enough of these calls I escalated to the service manager, and he sent me a new saw.  At least the service did the right thing but what a pain.

Now I'm off to cut my splinterguard and get on the right track!  [big grin]
Title: Re: TS55 Plunge locked on new saw
Post by: Jiggy Joiner on July 02, 2019, 04:17 PM
Hi fraz, great news on the replacement, hope you enjoy using it.