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Author Topic: Shipping Planex Easy back for service  (Read 460 times)

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Offline wilde737

  • Posts: 34
Shipping Planex Easy back for service
« on: October 04, 2019, 12:55 AM »
I have a planex easy that needs to be sent back for repair.  I don't have the original box, and am not sure how to ship it back.  Anyone have any idea on where to get a box big enough for this?  I contacted my local dealer to see if they had one that I could get from them, but was not successful.  Any ideas?

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Offline RJNeal

  • Posts: 406
Re: Shipping Planex Easy back for service
« Reply #1 on: October 04, 2019, 08:45 AM »
I would call Festool service department. They do offer kapex boxes for service on request. Maybe they do that for the planex also.
Rick
Have you walked your saw today?

Offline wilde737

  • Posts: 34
Re: Shipping Planex Easy back for service
« Reply #2 on: October 04, 2019, 10:46 AM »
Already tried that, they told me they’re not allowed to send out empty boxes anymore.  They’re actually the ones that suggested I go to the local dealer.

Offline RJNeal

  • Posts: 406
Re: Shipping Planex Easy back for service
« Reply #3 on: October 04, 2019, 06:57 PM »
Oh okay.
Then maybe visit an appliance store. You will have to modify a large box to fit your needs.
Is the unit under warranty?
If so I would build a wooded crate for it since Festool pays shipping.
Just a thought.
I built a wooden crate to ship a LARGE cutting board to Florida
Hope this helps.
Have you walked your saw today?

Offline jobsworth

  • Posts: 5926
  • Festool Baby.....
Re: Shipping Planex Easy back for service
« Reply #4 on: October 05, 2019, 01:07 PM »
When I sent my planer in for service by the cord got cut. ( don’t ax [scared] [scared])

I took mines to a UPS store and had them package and ship it.

Easy peasy

Offline mike_aa

  • Posts: 1097
Re: Shipping Planex Easy back for service
« Reply #5 on: October 06, 2019, 03:01 PM »
@wilde737
A little late to the party, but if your dealer can't help, you might check with a lawn equipment dealer.  Not sure if they would be big enough, but string trimmers come in long boxes.

Mike A.