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Author Topic: Kapex recall UK  (Read 319 times)

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Offline Doug B

  • Posts: 50
Kapex recall UK
« on: June 26, 2021, 04:51 AM »
Hi there, I was just wondering if any of the UK members had sent their Kapex in for the recall & if so how long it had taken from sending the machine to getting it back?

I ask as my own was picked up by UPS on the 3rd of June & I had been told it would be a 10 day turn around.
I finally got a reply to my email from the 3rd party company that is carrying out the recall after having to get Festool uk to chase them up but all they said was sorry for the delay & that they would forward any new information when they  had it.

As they didn’t even confirm they were in receipt of my saw & it is now 23 days since it was picked up I’m starting to get a little concerned & could really do with having it back asap.

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Offline ultane

  • Posts: 84
Re: Kapex recall UK
« Reply #1 on: June 26, 2021, 10:13 AM »
Anyone know if there is a USA recall?

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