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Author Topic: Festool DF 500 Question  (Read 385 times)

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Offline Mike Goetzke

  • Posts: 541
Festool DF 500 Question
« on: June 06, 2020, 04:25 PM »
I’m a serious hobbyist that has a decent collection of green tools that I take good care of. I still know they are just tools but was so excited I got the OK to purchase a new Domino 500. When I checked it out everything looked great except for a small dent in the base plate. I Could see a small wrinkle in the blue protective film and when I pealed it off dog gone it there wasn’t a small dent. I know it has no affect on the function but...suck it up or see if Festool will replace it?


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Offline six-point socket II

  • Posts: 1286
  • formerly @the_black_tie_diyer
Re: Festool DF 500 Question
« Reply #1 on: June 06, 2020, 04:30 PM »
You already know the answer if it bothers you enough to open a thread about it although it will probably not affect the results when working with it. ;)

So yeah, go ahead and see if Festool will exchange the plate. Which they will, I guess.

I'm pedantic with the condition and cleanliness of my tools, I too wouldn't accept that on a newly purchased tool. If I can account for it, because it just had to be, it's another story though.

Kind regards,
Oliver
Kind regards,
Oliver

"... . Say yes to stuff, and it will take you interesting places." - Anne Richards, CEO Fidelity International

Offline Birdhunter

  • Posts: 3044
  • Woodworker, Sportsman, Retired
Re: Festool DF 500 Question
« Reply #2 on: June 06, 2020, 05:36 PM »
My dealer would replace the whole unit with zero questions.
Birdhunter

Offline pixelated

  • Posts: 222
Re: Festool DF 500 Question
« Reply #3 on: June 07, 2020, 06:30 AM »
I would exchange it. Besides, if it took enough of a hit to make that dent, it may have tweaked  things enough to affect the accuracy.

Offline Mike Goetzke

  • Posts: 541
Re: Festool DF 500 Question
« Reply #4 on: June 08, 2020, 09:16 AM »
Thanks - working with the dealer to get it repaired/replaced.

Mike