Festool Position On Tool Repair and Alignment
The above is the thread that the Big Kahuna at Festool remarked on a "Minor Domino Issue". I would follow this advice. The Tools should be perfect right out of the systainer.
Good Luck Dude!
Timmy C
I have a few things to bring up about Festool alignment issues. I purchased my Domino from my local Woodcraft retail store. Unfortunately at my Woodcraft, Festool power tools, like the Domino, are usually only available in stock as the single item of that type. As a result, my Domino was almost like a "display" model. Employees and shoppers were able to try it out in the store. I think this type of use, or abuse, can lead to misalignment issues for the actual purchaser because you don't know how the tool has been handled. I know that my Domino had a misalignment similar to that in the thread "Minor Domino Issue", but not as serious. Loosening the scale and realigning it worked for me (just barely though and without having to resort to filing screw heads or widening holes on the scale). If I had prior warning that I shouldn't have needed to align anything, I would've contacted Festool support or returned it to Woodcraft. However, there was no information in the box about how to proceed in such a situation. As a woodworker with other tools, I'm used to having to do a little alignment, even on new tools. This is usual for most other tools, but not for Festool.
I think an informational flyer about misalignment issues in the systainer would be a good idea. I also think that retailers should not be allowed to sell a "display" model. They should be required to stock enough inventory to sell a "new" product.