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Author Topic: festool kapex motor burnt up?  (Read 30978 times)

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Offline DAZ40

  • Posts: 44
Re: festool kapex motor burnt up?
« Reply #30 on: May 27, 2014, 05:40 PM »
I think festool is going the same way elu went when dewalt bought them out they get a good name and then go chep on parts to save cash

That's just another good reason why we should send all of the world's cost accountants to a tiny little remote island ....... then nuke it!

I totally agree

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Offline Doug S

  • Posts: 456
Re: festool kapex motor burnt up?
« Reply #31 on: May 27, 2014, 05:44 PM »
Hi Daz, I do general joinery making windows, doors, cabinets etc. Kapex spends most of its time in the workshop running off a Ct26 extractor. It never cuts any large section stuff and has really not done much work. My OF1400 router needed new brushes and bearings a few weeks ago, have had it about 9 years so am okay with that but not very happy about the Kapex breaking down before its second birthday, hoping I was just unlucky. Just saw new post while typing, Kapex does have brushes cos they replaced them in mine.

Offline hopper

  • Posts: 109
Re: festool kapex motor burnt up?
« Reply #32 on: May 27, 2014, 11:34 PM »
Daz40, sorry for my ignorance,  I understood that all of Europe was on 240 volt 50 cycles. Are there places that use 110/120 volts ?

Most construction sites in the UK use 110V, it's an old regulation that still seems to be in use today. The idea is the 110V transformers are centre tapped to earth, so the maximum shock you can receive is 55V, which is deemed safe. The use of a RCD on a 230V system also meets this 50V safe shock voltage, but alot of sites still insist on 110V tools. I only buy 230V tools these days, and I don't work on 110V sites anymore  [cool]

Thanks e30mark,  That is interesting history.  I learned something new today.

Offline DAZ40

  • Posts: 44
Re: festool kapex motor burnt up?
« Reply #33 on: May 28, 2014, 04:21 AM »
My Kapex motor burned up in just under a year of minimal use. It was obviously repaired through the warranty but I was very disappointed. I've had a hitachi for almost 8 years with no issues and I use it for some rough stuff. Also have a Bosch for 4-5 years with zero issues.
I think Festool should do the right thing and recall the Kapex or extent the warranty.

On a side note my festool jigsaw is failing also. Again, I've had a Bosch for 7+ years, no problems. I have further complaints and issues with some of my Festools but I won't continue. It seems to me that in general I have more problems with my Festools than any other brands.
What's up with Festool?
A lot of these companies get a good name and then let themselves dawn by putting cheap part's on to save cash  [scared]

Offline DAZ40

  • Posts: 44
Re: festool kapex motor burnt up?
« Reply #34 on: June 04, 2014, 10:12 AM »
 I have been in touch with festool to see what is the best size of 110v  transformer for the Kapez they said the min is a 3.5 kva without the hoover with the hoover 4kva -5kva

DAZ

Offline joiner1970

  • Posts: 3222
Re:
« Reply #35 on: June 04, 2014, 11:35 AM »
This thread worried me as I bought the full kapex kit in 110v at Christmas but haven't used it much yet. Anyway used it the other day on my midi off a 3.3 kva tranny and it was fine. Yeah it did die at one point but like any saw you have to let it run a little to pick up speed

Offline Belfast Bespoke

  • Posts: 6
    • belfastbespoke.com
Re: festool kapex motor burnt up?
« Reply #36 on: July 12, 2014, 12:00 PM »
Had exactly the same thing happen two weeks ago. 240V Kapex 120, only used in the workshop to cut miters ect. nothing heavy.
Started spluttering and a burning smell, i thought the brushes were gone.
 I decided to take it to my supplier, who sold me it, as they have a good repair man. After looking at it, he said the motor was burnt out !! There was nothing wrong with  the brushes, they were like new. So they arranged to send it  back to Festool UK for warranty repair as its only just over 2 years old.
 I had a phone call from the supplier yesterday with a cost for repair of £342.00. Festool said the saw was not registered for warranty. Talk about shocked !!
 The saw was registered for warranty by my supplier there and then when i bought it, but it seems the paper work was mixed up with a UG stand, and it was the stand that was registered. So to cut a long story short, it has all been sorted out and will be repaired through the warranty which will run for the remaining year.
The fact that the saws motor has burnt out after 2 years is very worrying indeed, i had justified the cost of over £1000 with the fact that it is supposed to be vastly better than the rest. Seems i, and from what i have read here, others, are wrong in the assumption that "you get what you pay for"
 Surely, with the price paid, the motor should last a lot longer than a couple of years ??
 If the warranty mix up had not been sorted out for a repair, i think i would have been going down the route of Sale of goods act which says goods should last a reasonable amount of time !!
I am now contemplating selling it on when it is fixed.
 
« Last Edit: July 12, 2014, 12:04 PM by Belfast Bespoke »

Offline Doug S

  • Posts: 456
Re: festool kapex motor burnt up?
« Reply #37 on: July 12, 2014, 06:05 PM »
Are we guys just unlucky or is there a problem with the kapex? Going on my experience if it was used hard it would only last 6 months, can someone restore my faith and tell me they have a 4 year old kapex that is used daily in a busy professional shop and never had a problem? I like to think if there were any problems festool would address it and sort it.

Offline Gary_L

  • Posts: 9
Re: festool kapex motor burnt up?
« Reply #38 on: August 05, 2014, 08:24 PM »
My motor burnt up after about 1 1/2 years of use in a 1 man shop. This is my third one. First 2 had a seal leak behind the blade. Spoke with festool and they have steped up and tried to make it right. Problem is I have lost all confidence in the saw. They told me the. 90 tooth Tenru blade is what caused the motor to go. I have a makita I used for 4 years with a 100 tooth blade and still use the saw today. This saw cost 1/3 of what the kapex cost. Very disappointed.

Offline Brandon

  • Posts: 217
Re: festool kapex motor burnt up?
« Reply #39 on: August 05, 2014, 09:01 PM »
At some point I hope Festool openly recognizes the problem and does something about it

Offline duburban

  • Posts: 1046
Re: festool kapex motor burnt up?
« Reply #40 on: August 05, 2014, 10:17 PM »
oh your saw blew up? you'd better call a master electrician to do a full blood work up of your power source!
helper: i used a festool "circular saw" to do something simple and it made it really hard

me: exactly, it makes simple cuts complicated and complicated cuts simple

Offline Dan1210

  • Posts: 270
Re: festool kapex motor burnt up?
« Reply #41 on: September 04, 2014, 06:04 PM »
I have been in touch with festool to see what is the best size of 110v  transformer for the Kapez they said the min is a 3.5 kva without the hoover with the hoover 4kva -5kva

DAZ
Holy cow! I use a vac all the time at 3.5kv all my tools are 110 although im thinking of selling up and going 240 havent been on site for a couple of years
Festooligan since 2006

Offline galwaydude18

  • Posts: 842
Re: festool kapex motor burnt up?
« Reply #42 on: September 04, 2014, 06:35 PM »
Ya i'v been told that a 5kva transformer is what everyone should use with the kapex

Offline wrightwoodwork

  • Posts: 410
Re: festool kapex motor burnt up?
« Reply #43 on: September 05, 2014, 02:20 AM »
Yes in theory. Truthfully you would only need if running constantly at full power with the dust collection going and are exceeding the transformers continous rating. The transformer will operate at 3kv fir about 10 mins then has to rest. Who has ever done a cross cut that takes over 10 minutes

Online Bohdan

  • Posts: 941
Re: festool kapex motor burnt up?
« Reply #44 on: September 05, 2014, 03:12 AM »
Elect motors draw excess current on startup and, on a saw running off a limited power supply (transformer or long or undersized extension cord), if you start cutting before it is up to full speed it may never actually get up to full speed. This would extend the time that excess power is being drawn and if you do that repeatedly it would cause premature failure.

Offline Shini7

  • Posts: 11
Re: festool kapex motor burnt up?
« Reply #45 on: September 06, 2014, 02:52 AM »
Sorry to hear that Daz
This has got me worried, I have just bought a TS 55 and wonder if I have done the right thing. I have dewalt tools over 15 years old and they are still plunging away. Just put my old dewalt Rail saw on Ebay and thought I was better off with Festool  [sad] ho hum.
My old  DW 708 that I bought second hand (£100) three years ago is as reliable as the sun in the desert. I was thinking of upgrading it but I have my doubts now.
All the best
Ian

Offline Moparfan90

  • Posts: 16
Re: festool kapex motor burnt up?
« Reply #46 on: September 30, 2014, 10:16 PM »
hello everyone. have been looking into buying a kapex soon and this worries me. im in the USA and our outlets are rated in amps here. i used an online calc to convert kva to amps and at the recommended 4 - 5 kva for kapex + ct vac thats 33 - 41 amps. on the jobsite 15 amp outlets are common but anything more then 20 is very rare. am i understanding this correctly?

Online Bohdan

  • Posts: 941
Re: festool kapex motor burnt up?
« Reply #47 on: September 30, 2014, 10:21 PM »
The 4-5 kva rating is required to supply the startup current only. Normal power outlets will allow a much larger than rated short surge to start the motor.

Offline wow

  • Inactive Member
  • *
  • Posts: 3579
  • Official WalMart greeter to the FOG
Re: festool kapex motor burnt up?
« Reply #48 on: September 30, 2014, 10:24 PM »
hello everyone. have been looking into buying a kapex soon and this worries me. im in the USA and our outlets are rated in amps here. i used an online calc to convert kva to amps and at the recommended 4 - 5 kva for kapex + ct vac thats 33 - 41 amps. on the jobsite 15 amp outlets are common but anything more then 20 is very rare. am i understanding this correctly?

Not sure where you got your numbers?

For example, the CT26 specs say:

350-1200 watts, 2.9-10.0 amps.

And the Kapex says:

1600 Watts (13 Amps)

Therefore, the range is 15.9 - 23 amps.

Normally a breaker will not trip just because of a little extra current. I regularly run my Kapex and CT36 AC on a 20 amp circuit and have never had it trip. I have to confess that I haven't put a current meter on it though.
Trying to be one of the most helpful members on the FOG.

Offline Moparfan90

  • Posts: 16
Re: festool kapex motor burnt up?
« Reply #49 on: September 30, 2014, 10:36 PM »
ah okay. i understand now. thanks for the response. now to throw the kapex back on my soon to buy list.

Offline Samo

  • Posts: 580
Re: festool kapex motor burnt up?
« Reply #50 on: September 30, 2014, 10:37 PM »
Best Sliding Compound Miter Saw available IMHO.

Best warranty and repair service in the states.

Every manufacturer has issues but Festool USA stands behind their products.

Speaking from a guy who lives in the same state and has dealings with the major service centers for the big tool companies.

Re: festool kapex motor burnt up?
« Reply #51 on: October 12, 2014, 11:31 AM »
My motor was shot after only 6 months of light use.. Wasn't too impressed seeing I've never had a problem with any other miter saw.  This of course lost me a lot of money in down time seeing the dealer had to shop it out to god knows where and i got it back about 4 weeks later.. Because of such a long wait I had to buy a whole new set-up to continue working.  I bought a Makita

Offline RobBob

  • Posts: 1378
Re: festool kapex motor burnt up?
« Reply #52 on: October 12, 2014, 11:51 AM »
My motor was shot after only 6 months of light use.. Wasn't too impressed seeing I've never had a problem with any other miter saw.  This of course lost me a lot of money in down time seeing the dealer had to shop it out to god knows where and i got it back about 4 weeks later.. Because of such a long wait I had to buy a whole new set-up to continue working.  I bought a Makita
If the dealer sent your  Kapex to anyone but Festool, you should change dealers.
« Last Edit: October 12, 2014, 12:01 PM by RLJ-Atl »

Re: festool kapex motor burnt up?
« Reply #53 on: October 12, 2014, 03:56 PM »
I thought the same thing, and I'm most certain they did send it to festool. But after I got it back with the motor fixed, the base of the saw had a wobble in it . So again I had to send it back another 4 weeks later I finally got it back and setup... After closet inspection, the bevel and miter are both out of alignment. Smh... To think if it's going to be serviced by a festool trained technicians.. It would be put back together properly.. It gets sent out to service one part of the saw  and I get it back with another issue.. ...

Offline Doug S

  • Posts: 456
Re: festool kapex motor burnt up?
« Reply #54 on: October 12, 2014, 05:36 PM »
When I first got my Kapex the mitre scale and lasers were both way out, it took alot of tinkering till I was happy with them. After 18 months motor burnt out. I sent it direct to festool to be fixed under warrenty, had it back in 5 days which was great but again the mitre and lasers needed alot of adjustment. In festools defence I guess they could have been knocked out due to rough handling by the couriers. I think for repairs it's best to go direct to festool rather then through the dealer.

Offline woodwright

  • Posts: 5
Re: festool kapex motor burnt up?
« Reply #55 on: December 21, 2015, 12:03 PM »
it is to do with the transformer i was told you should use 5KVA plenty of power but who is going to carry that about.
i use 3.3KVA with no extension lead


DAZ

my kapex smoked out yesterday, and someone asked me about "what power supply?"
what do you mean by 3.3kva or 5kva transformer?
in the US, we just plug into the wall outlet.  but id like to know what you're talking about when you reference transformers & power supplies?

Offline joiner1970

  • Posts: 3222
Re: festool kapex motor burnt up?
« Reply #56 on: December 21, 2015, 01:03 PM »
it is to do with the transformer i was told you should use 5KVA plenty of power but who is going to carry that about.
i use 3.3KVA with no extension lead


DAZ

my kapex smoked out yesterday, and someone asked me about "what power supply?"
what do you mean by 3.3kva or 5kva transformer?
in the US, we just plug into the wall outlet.  but id like to know what you're talking about when you reference transformers & power supplies?
We use 110v transformers here on construction sites to reduce the voltage from 240v . there are different kva's for higher amperage tools.

Offline Holmz

  • Posts: 4010
Re: festool kapex motor burnt up?
« Reply #57 on: December 21, 2015, 03:54 PM »
If the electrical shock doesn't kill you the repair bill might.