Author Topic: One for the Aussies... (Read 424587 times)

Larso · « **Reply #120 on:** January 13, 2015, 04:46 AM »

I have purchased Festool in NSW,QLD and the ACT over many years and the dealers have always registered the tools for me and I then recieved confirmation etc by mail around 3 to 4 weeks later.
I bought several products last year and this was still the same. I have never even thought to try registering myself online as it has never been required.Thought this was normal but maybe i have just been lucky.

Untidy Shop · « **Reply #121 on:** January 13, 2015, 05:25 AM »

Quote from: Larso on January 13, 2015, 04:46 AM

I have purchased Festool in NSW,QLD and the ACT over many years and the dealers have always registered the tools for me and I then recieved confirmation etc by mail around 3 to 4 weeks later.
I bought several products last year and this was still the same. I have never even thought to try registering myself online as it has never been required.Thought this was normal but maybe i have just been lucky.

Hi Larso,

It is normal in my experience.
Did not even know you could register on line in Aus.

Larso · « **Reply #122 on:** January 13, 2015, 06:13 AM »

Well thats embarrassing,reading several posts but replying to the wrong one!

Would probably have made more sense to you if i put it in this topic

Registering tools in Aust by mike68au (Ask Festool)

Oh well hope someone here notices this and moves it to the correct spot.

Michael1960 · « **Reply #123 on:** January 13, 2015, 06:50 AM »

The ACCC acknowledge the introduction of Resale Price Maintenance (RPM) for Festool products in Australia will lead to some consumers paying more for Festool products.
Price fixing will be good for most retailers but consumers will be 'slugged' with paying more for products that are already expensive. How much more will we be asked to pay? I can myself looking at other brands of power tools in the future.

Untidy Shop · « **Reply #124 on:** January 13, 2015, 07:11 AM »

Can anyone confirm April (1?) as the month this comes in to force.

The full judgement on page 27 says it comes into force from December 27th, 2014. It expires on December 31st, 2018. (Carn't wait?!

).

Full judgement -
http://registers.accc.gov.au/content/trimFile.phtml?trimFileTitle=D14+166765.pdf&trimFileFromVersionId=1183406&trimFileName=D14+166765.pdf

DB10 · « **Reply #125 on:** January 13, 2015, 09:50 AM »

Quote from: Michael1960 on January 13, 2015, 06:50 AM

The ACCC acknowledge the introduction of Resale Price Maintenance (RPM) for Festool products in Australia will lead to some consumers paying more for Festool products.
Price fixing will be good for most retailers but consumers will be 'slugged' with paying more for products that are already expensive. How much more will we be asked to pay? I can myself looking at other brands of power tools in the future.

Yep It's all about greed, if Just tools can sell at a certain price and still make profit, what justification does Tooltechnic have to charge higher prices, after all Just tools must get their tools through Tooltechnic.

Michael1960 · « **Reply #126 on:** January 14, 2015, 02:49 AM »

Regarding timing of price fixing in Australia the ACCC state

 The roll out of its new dealer agreement will take some months and it expects to settle changes to the composition of the Festool dealership and the dealer types in early to mid 2016.
 It will take Tooltechnic 12 months to implement its proposed changes post- authorisation, including increased provision of training, installation of new premium shops and monitoring the performance of dealers.
 In this same 12 month transition period, dealers will need to familiarise themselves with the new agreement and determine the extent to which they will invest in facilities intended to improve retail services (such as setting up demonstration and repair facilities in-store).
 If the period of authorisation ends in December 2017 as proposed in the draft determination, this gives dealers less than two years of certainty in relation to margins from their investments in retail services. Tooltechnic is of the view that the improvements in retail services flowing from the authorisation will not be as significant during a three year authorisation compared to a longer period of time

Untidy Shop · « **Reply #127 on:** February 08, 2015, 07:25 PM »

Am I wrong? But does Festool import (or has in the past) either the Installers or the new Wood Kits to Australia? Can not find either on website

If not, this is a NAIA!

mike68au · « **Reply #128 on:** February 11, 2015, 10:07 AM »

I didn't want to start a new thread for this, so thought i would add it here:

Recently I was asked by my Festool Rep to write a testimonial in regards to my Festool purchases and usage. I agreed and was e-mailed a small list of questions and also asked to write a bit about myself as well.

In return i was given some promotional items and was very grateful. There was also the mention that they may use my testimonial in on the blog/ web page in the future

Well that future has come to be and Festool Australia has done a Customer Focus article on myself and posted it on there Blog page. Very happy to share my thoughts and feelings on their products.

http://blog.festool.com.au/general-information/customer-focus-mike-bahr/

Untidy Shop · « **Reply #129 on:** February 11, 2015, 05:27 PM »

Great article Mike.

You certainly do enjoy the Festool work flow.

Edit.
I see from your own blog, that you have updated your vehicle.
Is it decked out with home built Systainer racks yet?

mike68au · « **Reply #130 on:** February 12, 2015, 01:56 AM »

Yes i have changed indeed Untidy.

Gave up the VW Caddy Van and went with the VW Amarok Dual Cab Ute. Vast change but it has worked out quite well. The sysytainers have definitely made the transition easy.

I have wanted a dual cab for a long time plusI also wanted a dual purpose vehicle and something that could carry more than 2 people and the Amarok fitted the bill for me. And it is so so much better to drive than the Van.

Untidy Shop · « **Reply #131 on:** February 17, 2015, 07:17 PM »

April 1 is confirmed for end of discounting of Festool in Australia.

Festool Australia may have really misjudged the Australian market environment in seeking this exemption from the ACCC. Other tool importers/companies generally allow retail price setting, and Australians expect 'mates rates'.

If your local Festool dealer discounts,
NOW, might be the time for a visit.

Not happy!!

and sadly this is not an April Fools Joke!

Quote from: Untidy Shop on January 13, 2015, 07:11 AM

Can anyone confirm April (1?) as the month this comes in to force.

The full judgement on page 27 says it comes into force from December 27th, 2014. It expires on December 31st, 2018. (Carn't wait?! ).

Full judgement -
http://registers.accc.gov.au/content/trimFile.phtml?trimFileTitle=D14+166765.pdf&trimFileFromVersionId=1183406&trimFileName=D14+166765.pdf

Untidy Shop · « **Reply #132 on:** March 12, 2015, 03:09 AM »

Today I discovered Carroll's Woodcraft Supplies, located in Moolap just 10 mins drive east of Geelong's CBD.

A little gem for those looking for specialist finishing oils, French Polish, waxes and Titebond Glues.

They also stock machine tabletop treatments such as SureGlide

Check their website at -
http://www.cwsonline.com.au/index.html

For those Australians living South West of Melbourne [and in SW Victoria], this small business is a viable alternative for many finishing products that due to postal regulations, require a personal trip to that certain big store in SE Melbourne. And many other products can be purchased on line.

I have no connection, and only discovered them today in my quest for Titebond.

Bohdan · « **Reply #133 on:** March 12, 2015, 04:44 AM »

I know that you have an untidy shop but you seem to have misplaced your antique plumb bobs.

Thanks for the link it sure is closer to me than the far side of Melbourne.

Untidy Shop · « **Reply #134 on:** March 31, 2015, 07:28 AM »

As most Australian Festoolians know, in 1hr and 35 mins [AEST], dealer discounting of Festool items ends in Australia.

Just looked at the Festool Australia a Website and as expected we get in return for no discounting, Service All Inclusive with 30 day returns.

http://www.festool.com.au/epages/tooltechnic.sf/en_AU/?ObjectPath=/Shops/tooltechnic/Categories/Services_Support/service_all_inclusives

Purchased my last discounted Festool yesterday, a Systainer Mini.

On a brighter note for some the Vecturo Multi Tool has just been released down here -

http://www.festool.com.au/epages/tooltechnic.sf/sec0b7e15a304/?ObjectPath=/Shops/tooltechnic/Products/563010/SubProducts/563010

DB10 · « **Reply #135 on:** March 31, 2015, 09:13 AM »

Put my order in yesterday with JT, for my new ETS 150/3... Might get it before Easter with any luck.

Just checked out the New OS 400 Vecturo on their site and At $850, Think I'll be sticking with my Fein.

Untidy Shop · « **Reply #136 on:** March 31, 2015, 08:05 PM »

New Products noted today on Festool Aust Website -

ETS-EC 150/3
http://www.festool.com.au/epages/tooltechnic.sf/sec0b7e15a304/?ObjectPath=/Shops/tooltechnic/Products/571879/SubProducts/571878

Vecturo Multi Tool
http://www.festool.com.au/epages/tooltechnic.sf/sec0b7e15a304/?ObjectPath=/Shops/tooltechnic/Products/563010/SubProducts/563010

TXS Mini Cordless Driil/Driver
http://www.festool.com.au/epages/tooltechnic.sf/sec0b7e15a304/?ObjectPath=/Shops/tooltechnic/Products/564516/SubProducts/564516

Assembly Wood Package
http://www.festool.com.au/epages/tooltechnic.sf/sec0b7e15a304/?ObjectPath=/Shops/tooltechnic/Products/500875

benwheeler · « **Reply #137 on:** March 31, 2015, 08:08 PM »

Quote from: Untidy Shop on March 31, 2015, 08:05 PM

New Products noted today on Festool Aust Website -

ETS-EC 150/3
http://www.festool.com.au/epages/tooltechnic.sf/sec0b7e15a304/?ObjectPath=/Shops/tooltechnic/Products/571879/SubProducts/571878

Vecturo Multi Tool
http://www.festool.com.au/epages/tooltechnic.sf/sec0b7e15a304/?ObjectPath=/Shops/tooltechnic/Products/563010/SubProducts/563010

TXS Mini Cordless Driil/Driver
http://www.festool.com.au/epages/tooltechnic.sf/sec0b7e15a304/?ObjectPath=/Shops/tooltechnic/Products/564516/SubProducts/564516

Assembly Wood Package
http://www.festool.com.au/epages/tooltechnic.sf/sec0b7e15a304/?ObjectPath=/Shops/tooltechnic/Products/500875

The ETS-EC's here already? Aargh! How will I resist?!

Mike B · « **Reply #138 on:** March 31, 2015, 10:01 PM »

Is that "photo" of other things you can put in your $653 Assembly Wood Package!?

I've never been happier that I bought my far more complete Centrotec set last year for so much less...

Definitely looking forward to the ETS-EC150 though. My Fein however is under no threat from that Vecturo.

Untidy Shop · « **Reply #139 on:** April 11, 2015, 08:51 AM »

Just look at this page re the TXS and you will see the confusion by the webmaster!

http://www.festool.com.au/epages/tooltechnic.sf/en_AU/?ObjectPath=/Shops/tooltechnic/Products/564516/SubProducts/564516

The good news here though is that those Aussies looking for a 'T' alternative to the 'C' of the CXS: it has arrived.

See #137.

DB10 · « **Reply #140 on:** April 14, 2015, 08:45 AM »

Does anyone know if the new 2.6ah CXS & TXS sets come with two batteries, I know they do in Europe but it's not always the case that a set will be the same in Aus.
Whilst looking on the Festool Aus web site, It is not clear on how many batteries are included.
It also took a lot of searching to find the new 10.8v 2.6 batteries on their web site and they do not as yet, have a price against them.

Untidy Shop · « **Reply #141 on:** April 14, 2015, 08:40 PM »

Picked it up yet DB?

@DB10

Quote from: DB10 on March 31, 2015, 09:13 AM

Put my order in yesterday with JT, for my new ETS 150/3... Might get it before Easter with any luck.

Just checked out the New OS 400 Vecturo on their site and At $850, Think I'll be sticking with my Fein.

benwheeler · « **Reply #142 on:** April 14, 2015, 09:08 PM »

Has anyone heard anything about the C18 becoming available in Aus?

DB10 · « **Reply #143 on:** April 14, 2015, 11:27 PM »

The new ETS 150, did eventually turn up. but I didn't order the $850 model. I ordered the old tried and tested model. Going to try and register it today.

As for the C18, we are usually about three months behind Europe on new releases, so it should be soon I would have thought.

Untidy Shop · « **Reply #144 on:** April 14, 2015, 11:48 PM »

Quote from: DB10 on April 14, 2015, 11:27 PM

The new ETS . . . Going to try and register it today.

Didn't ' JT' register it for you? They always have for me. Last time was in mid Feb, and Registration Confirmation Email arrived two weeks later.

Enjoy the sander, it is The Festool that got me hooked.

@DB10

DB10 · « **Reply #145 on:** April 15, 2015, 12:03 AM »

@Untidy Shop @benwheeler That's a good point, I'll check with them before hand.

I've just spoken with Festool Aus regarding how many batteries come with the new CXS as their web site is not clear and they don't know they will go out to the warehouse and check the stock for me.
I hope it does as its $385 for the set. And C&L tool centre up in Queensland are selling it for $ 399, and they state on their website that it has two batteries, I don't want to be paying $15 less but only get one battery.

On a side note I asked Festool Aus about the C18 release date and they are being sent out to the dealers today and apparently it is now up on the Festool Aus web site.

benwheeler · « **Reply #146 on:** April 15, 2015, 12:06 AM »

Can't see it there yet - maybe soon. My wallet is shuddering as we speak!

DB10 · « **Reply #147 on:** April 15, 2015, 12:21 AM »

I can't see it there either, but they assured me it's out there.
My wallet has now gone into hiding.
Good news is that Festool Aus have just confirmed that the CXS definitely comes with two batteries and they will update their website to state this accordingly.

Untidy Shop · « **Reply #148 on:** April 15, 2015, 12:29 AM »

Quote from: DB10 on April 15, 2015, 12:21 AM

I can't see it there either, but they assured me it's out there.
My wallet has now gone into hiding.
Good news is that Festool Aus have just confirmed that the CXS definitely comes with two batteries and they will update their website to state this accordingly.

The C18 will probably appear on their website overnight. I note they are still calling the TXS a CXS in the text. Apart from my recent comment in this thread, I also emailed them last week.

With the C18, my wallet is quite relaxed as in Feb, I purchased a C15 made in Jan this year; and at a discounted price!

Remember when we had discounting!

@benwheeler @DB10

DB10 · « **Reply #149 on:** April 15, 2015, 01:30 AM »

@Untidy Shop Yep, JT had registered it for me, there a good bunch of lads over there. Thanks for the heads up on that.
You got me started on Discounting now.
My local Festool Dealer is day dreaming when he said to me that price fixing will be good for their business, as all dealers will now have to play on a level playing field.

My local dealer has now become quite obsolete to me, there is no point for me to drive 45 mins burning up fuel to put an order in with a sales person who knows very little about festool, as the so called expert on hand is never there.
Only to find that most of what I need they won't hold in stock and will have to order in, resulting in a return trip usually a week later when the stock arrives.
When I can order on line with Festool Aus at the same prices, my orders usually come post free and arrive in one go a few days later.
There is only one business who will thrive with this arrangement and I wonder who that will be.