Author Topic: NEW! Festool STM 1800 Mobile Sawing Table (US)  (Read 11017 times)

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Offline Shane Holland

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #60 on: March 21, 2020, 10:11 AM »
With a limited offering like this I think you’ll be able to easily flip it if you decide later that you don't want it. We've seen a lot of Festool limited items that resell on sites like eBay for more than their original price. Just something to consider if you're on the fence.
« Last Edit: March 21, 2020, 03:24 PM by Shane Holland »
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Offline DeformedTree

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #61 on: March 21, 2020, 01:57 PM »
The gas analogy makes zero sense...

Lots of folks are hunkering down for a long term, this isn't going away and unless you are retired, folks are going to be thinking about their income. Lots of folks won't be working for weeks-months and even if they wanted to work may not have clients/customers for a while.

It's a tool, it has a purpose, but very well is not what folks want to spend money on now as other things re-prioritize.  Also the consideration that the arrival date is probably going to change now. It might be something that would be great if folks had it during this time when lots of folks will be home looking for stuff to do. Of course then you get into the next issue of having a sweet cutting table but can't buy material to put on it to cut.

I hadn't placed my order yet, now I'm re-thinking it as my plans are changing.

Offline Shane Holland

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #62 on: April 06, 2020, 01:17 PM »
All, a friendly reminder that the order deadline is Sunday, 4/12.

Pre-Order Festool's STM 1800 Now!


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Offline DeformedTree

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #63 on: April 06, 2020, 02:46 PM »
Closest person to place order to the deadline limit without going over gets it free?  [big grin]

Festool operates on ISO standard price-is-right rules correct?

Offline Shane Holland

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #64 on: April 06, 2020, 02:59 PM »
Closest person to place order to the deadline limit without going over gets it free?  [big grin]

Festool operates on ISO standard price-is-right rules correct?

Too funny...  [big grin]

[popcorn]
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Offline SilviaS7

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #65 on: April 08, 2020, 05:19 PM »
Hey @Shane Holland , do you know what the rough dimensions of the table are when it's folded up?

Offline Shane Holland

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #66 on: April 08, 2020, 05:46 PM »
Hey @Shane Holland , do you know what the rough dimensions of the table are when it's folded up?

@SilviaS7

Dimensions Folded   45-1/4" x 9-7/8" x 27-1/2"
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Offline Shane Holland

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Re: ORDER DEADLINE! NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #67 on: April 11, 2020, 07:24 PM »
Bump. Final reminder that the order deadline is tomorrow.  [wink]
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Offline elfick

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Re: ORDER DEADLINE! NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #68 on: April 12, 2020, 01:12 AM »
Bump. Final reminder that the order deadline is tomorrow.  [wink]
After the order deadline, can you run another countdown to shipping day? :)

Offline DeformedTree

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #69 on: April 12, 2020, 01:42 PM »
Has Festool made any announcements far as delays, or production/factory shutdowns and such due to COVID?

Most company websites have some form of announcement about COVID and impacts, Festool websites have nothing. Which could just mean nothing has happened to them, but that would be unlikely.

I'm not very optimistic our tables will come when originally scheduled.  [unsure] 

While I would like my table soon, I don't want Festool workers forced to go to work and put at risk just so we can get them on time.

Offline Shane Holland

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #70 on: April 12, 2020, 02:23 PM »
Has Festool made any announcements far as delays, or production/factory shutdowns and such due to COVID?

@DeformedTree Festool USA has not communicated anything specifically about production impact, but we have seen delays in the shipment of the CT 15 from its original release date 4/1 to Friday 4/17 and the Kapex promo ship date from 4/1 with an unconfirmed ETA.

As recently as Wednesday, Festool USA communicated again about the STM 1800 and reiterated a launch date of 10/1, which implies no expected delay.

After the order deadline, can you run another countdown to shipping day? :)

@elfick ha, sure, I can do that.
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Offline Dogberryjr

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #71 on: April 12, 2020, 03:00 PM »
It looks like an excellent tool, it just couldn't have come at a worse time. Hope it works out for those who buy it.

Offline ADKMedic

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #72 on: April 12, 2020, 05:50 PM »
@Shane Holland , so based on your previous post, are you saying that the 4/30 shipping date for the Kapex deal is no longer good?

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Offline Shane Holland

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Re: ORDER DEADLINE - NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #73 on: April 12, 2020, 06:31 PM »
@Shane Holland , so based on your previous post, are you saying that the 4/30 shipping date for the Kapex deal is no longer good?

@ADKMedic Andy, 4/30 was the latest information I had heard for the Kapex promo, but was potentially subject to change with the current events.
« Last Edit: April 12, 2020, 08:19 PM by Shane Holland »
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Offline blaszcsj

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #74 on: April 12, 2020, 08:35 PM »
@Shane Holland put order in. Just did a cabinet project where this would have been useful. Keep me from killing my self handling sheet goods.
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Offline Shane Holland

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Re: ORDER DEADLINE - NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #75 on: April 12, 2020, 08:39 PM »
@Shane Holland put order in. Just did a cabinet project where this would have been useful. Keep me from killing my self handling sheet goods.

Thanks, @blaszcsj! Appreciate the order. I think a lot of folks are going to be saving themselves from the potential of getting injured moving sheet goods by themselves with this solution.
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Offline DynaGlide

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #76 on: April 14, 2020, 10:55 AM »
@Shane Holland - Why is this still available to order on the website and the countdown timer says 1 day 16 hours left?
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Offline closenough

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #77 on: April 25, 2020, 01:57 PM »
Several of Shane's posts say limited. Yet this product is still listed for sale on the FestoolProducts website.

https://www.festoolproducts.com/festool-new-products/festool-205183-stm-1800-mobile-sawing-table.html

I don't know if there are protections against such sales practices but certainly not cool in my book, Shane

Offline Shane Holland

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #78 on: April 25, 2020, 02:07 PM »
Several of Shane's posts say limited. Yet this product is still listed for sale on the FestoolProducts website.

https://www.festoolproducts.com/festool-new-products/festool-205183-stm-1800-mobile-sawing-table.html

I don't know if there are protections against such sales practices but certainly not cool in my book, Shane

@closenough welcome to the forum. When Festool first communicated the limited availability of the STM 1800 to dealers, they provided an order deadline of April 13th for dealers to submit their orders. When we first read this, and I believe most dealers interpreted this way, we read that as the deadline for customers to order. The day before we placed our order with Festool, we read the communication again and notice that the order deadline was for DEALERS only. As a result, we order more units than we pre-sold so we could continue to offer this one-time product to our customers.

At no point was there an intentional effort to mislead our customers. We simply realized that we had misinterpreted the message from Festool USA.

Those who know me, know that I have been involved as a Festool dealer for 8 years and worked for Festool USA for 8 years including running this form as its administrator. I have always operated on the up and up with transparency and integrity. The Tool Nut shares this same viewpoint and would not do something to purposely dupe customers.

Shane
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Offline copcarcollector

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #79 on: April 25, 2020, 02:20 PM »
@closenough

First post here to try and bash shane, classy move

Offline closenough

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #80 on: April 25, 2020, 02:33 PM »
Thanks for the fast reply and explanation, Shane.

@closenough welcome to the forum. When Festool first communicated the limited availability of the STM 1800 to dealers, they provided an order deadline of April 13th for dealers to submit their orders. When we first read this, and I believe most dealers interpreted this way, we read that as the deadline for customers to order. The day before we placed our order with Festool, we read the communication again and notice that the order deadline was for DEALERS only. As a result, we order more units than we pre-sold so we could continue to offer this one-time product to our customers.

At no point was there an intentional effort to mislead our customers. We simply realized that we had misinterpreted the message from Festool USA.

Those who know me, know that I have been involved as a Festool dealer for 8 years and worked for Festool USA for 8 years including running this form as its administrator. I have always operated on the up and up with transparency and integrity. The Tool Nut shares this same viewpoint and would not do something to purposely dupe customers.

Shane
[/quote]

Offline FestitaMakool

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #81 on: April 25, 2020, 02:43 PM »
Any manufacturer would be interested in the potential demand on a brand new product type. Given the fact that they need to plan production capacity and facilities according to the potential no. of sales.
Remember, the US are potentially a very LARGE market, in potential to the no’s needed to be manufactured given an initial interest. The STM 1800 may not be the easiest product to predict given its speciality’s use, and price.

I think that it will probably be available as a stock item, even in the us. But; there are large markets in Europe and south and east as well. I believe Festool is trying to meet initial interest s best they can in order to leave no market place complete dry or scarce of a new product.

So I think the dealers also need to do this, along with and in collaboration with the vendor(s).
It’s at least a good attempt to keep most happy, at introduction of such speciality product.  [wink]
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Offline ChuckM

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #82 on: April 25, 2020, 03:21 PM »
I read somewhere that when a written miscommunication occurs, the fault lies with the communicator, not the recipient. In other words, if a message is clear, it shouldn't be misunderstood in the first place. I try to abide by this advice whenever I write.

Offline Shane Holland

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #83 on: April 25, 2020, 05:59 PM »
There no intention on my part to throw Festool under the bus.

The communication we received about the STM 1800 was the following, in part:

Quote
April 13, 2020 - All orders are due and finalized. No orders or changes will be accepted after this date.

It was also made clear that after 4/13, Festool would not accept any additional dealer orders.

If you looked at other dealers' website or spoke with a dealer, the messaging seemed to be very consistent: customers needed to order by 4/12 or 4/13. We chose 4/12 so we could tabulate totals and submit to Festool for processing on 4/13.

As I stated, on 4/13 we re-read this communication and realized there was nothing prohibiting us from ordering more units than we have received pre-orders for, which is what we elected to do. This was a last-minute revelation, not something that was planned from the beginning of the preorder period. I take responsibility for this revelation and hoped it would provide some of you with the opportunity to purchase the STM 1800 when economic conditions were more favorable. Once we sell through the additional inventory we ordered beyond the preorders we received, we will stop taking orders. As stated, this was a one-time offer from Festool USA.

My character is very important to me. Again, I think I've demonstrated that here to those who have been members for a while. It's also important to me that I work for a company that shares my ethics.

Sorry if anyone feels that this was an effort to bamboozle anyone. That was definitely not the intention.

Shane
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Offline ChuckM

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #84 on: April 25, 2020, 06:23 PM »
There no intention on my part to throw Festool under the bus.


Sorry if anyone feels that this was an effort to bamboozle anyone. That was definitely not the intention.

Shane

Not saying you're trying to shift any blame to Festool. But it's true that in business, most of the time (and in countless no. of times) the writer is the party to blame when someone misunderstands his or her message. Especially so if more than one reader has misunderstood the communication.

 "No orders or changes will be accepted after this date." surely conveys to me as the reader that the STM would not be available for sale anymore after the deadline. Only Festool can tell what its intention was, but its message seemed to convey something else.
« Last Edit: April 25, 2020, 06:27 PM by ChuckM »

Online Peter Halle

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #85 on: April 25, 2020, 06:57 PM »
It think it might be useful to remind readers that the dealers do not work for Festool.  They are independent and purchase their products for resale.  Based on what I read here I can see that savvy dealers could have considered and ordered extra.

@Shane Holland has been one of the world's most active supporters of the brand both as a dealer and employee for years. 

So at the end of the day I would ask what the harm is?  There are some extra ones available thru savvy dealer(s) who could afford the carrying costs of extra inventory. 

If someone wants on and missed out previously then perhaps there is a limited number of units further available for preorder.  My suggestion would be to act quickly.

My order is in (weeks ago).

Peter

Offline JimH2

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #86 on: April 25, 2020, 07:17 PM »
@closenough has two posts and is a just joined FOG 7 weeks ago. Obviously completely ignorant of who the dedicated forum members are. Shane has impeccable character and no reasonable person would see anything wrong with continuing to sell the STM 1800 if extra ones were ordered. That is called thinking ahead and being ready for those who changed their mind. There was no limit on the number one could order.

Offline closenough

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #87 on: April 25, 2020, 07:53 PM »
I see that others have problems with reading comprehension...

I have been a member here and avid READER on FOG since 2012. I have at least one Festool tool in every major category and have bought a great deal of them from FestoolProducts both before and after Shane joined them. My service experience with them has always been stellar. I expect the same on the delivery of this table.

I said that not communicating why the ongoing sale wasn't cool. I did not say a bad word about Shane. My question was essentially asked a few days earlier and was not responded to. I inquired again in a different fashion.

Were there not enough orders to meet a minimum?
Was this going to delay the initial delivery?
If the ordering is still open could they possibly deliver them sooner (meaning they don't actually need 5-6 months)?

It would have been just fine for vendor to explain or announce in this thread or another as to why the sale was extended. They didn't, until today. They should have.

It's disappointing that there are some here filled with such venom. Very disappointing.

@Shane Holland I did not mean you any harm.

Offline Shane Holland

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #88 on: April 25, 2020, 08:37 PM »
My question was essentially asked a few days earlier and was not responded to. I inquired again in a different fashion.

Were there not enough orders to meet a minimum?
Was this going to delay the initial delivery?
If the ordering is still open could they possibly deliver them sooner (meaning they don't actually need 5-6 months)?

@closenough this appeared to be your first post on the forum today, I didn't see you post earlier. The FOG said you had 1 post when I replied earlier. But, I have been almost entirely absent from the forum recently because we just had a forced upgrade to the software running our websites. I've been preoccupied with that project, so I've not been as active as normal here. Apologies if the inquiry was missed. I typically visit the forum multiple times a day to read and enjoy the posts from its members. (ETA - I see now that dynaglide inquired on 4/14, sorry)

To answer the questions posed:

Festool did not have a minimum order quantity requirement. Dealers could have ordered only one unit or none at all. Their choice.

The latest information from Festool does not indicate that delivery will be impacted. I did ask if this would be impacted due to the current situation with COVID and the expectation (currently) is that it will not.

Festool has never launched a product before the intended launch date. There's no indication that would lead me to believe that these will ship earlier than the announced October 1st date. Festool will ship our order to us around mid-September but dealers are strictly prohibited from delivery before 10/1.

As always, I appreciate those who trust me and Tool Nut to be your dealer of choice, especially with everything going on in the world right now.
« Last Edit: April 25, 2020, 08:46 PM by Shane Holland »
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Online Peter Halle

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Re: NEW! Festool STM 1800 Mobile Sawing Table (US)
« Reply #89 on: April 25, 2020, 08:47 PM »
I see that others have problems with reading comprehension...

I have been a member here and avid READER on FOG since 2012. I have at least one Festool tool in every major category and have bought a great deal of them from FestoolProducts both before and after Shane joined them. My service experience with them has always been stellar. I expect the same on the delivery of this table.

I said that not communicating why the ongoing sale wasn't cool. I did not say a bad word about Shane. My question was essentially asked a few days earlier and was not responded to. I inquired again in a different fashion.

Were there not enough orders to meet a minimum?
Was this going to delay the initial delivery?
If the ordering is still open could they possibly deliver them sooner (meaning they don't actually need 5-6 months)?

It would have been just fine for vendor to explain or announce in this thread or another as to why the sale was extended. They didn't, until today. They should have.

It's disappointing that there are some here filled with such venom. Very disappointing.

@Shane Holland I did not mean you any harm.

Very few vendors participate here.  I know for a FACT that the tone of the forum is a serious consideration in their decisions.

Peter