Author Topic: RTS Engineering 8-Foot Articulated Boom Arm  (Read 16762 times)

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Offline Rick Christopherson

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #90 on: July 20, 2019, 06:35 AM »
Slippery slope playing the safety angle. If you're too clumsy to step over some cords what else are you too clumsy to be around? Might find you're talking yourself out of being in your shop altogether. Gotta be careful with the approach argument.

You would never say this if you had ever actually used an overhead boom arm. It's a game-changer that goes way beyond a vac-mounted arm. It's the single most valuable tool in my shop for the past decade.

Online DynaGlide

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #91 on: July 20, 2019, 08:07 AM »
@Rick Christopherson I should've quoted someone. I meant talking to the wife  ;)
Instagram @matts.garage

Offline Michael Kellough

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #92 on: July 20, 2019, 10:51 AM »
I’ve been working developing my cord consciousness for decades.

The answer is go cordless, as in segregation of cords and feet.
My feet can’t stay in the air but the cords can.

Offline Richard/RMW

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #93 on: July 20, 2019, 05:27 PM »
The CT26/UDD are as high as I can get them for space-saving purposes. From there 3-4 strategically placed retractors allow me to move the hose/cord to wherever I need it. Not particularly elegant but it's been flexible over time as I reconfigure things. It's tough for me to get more than 4' or so from the cord/extractor.





Unless I've moved to the outdoor section of the shop that is...

I'd love to be in a situation that needed the articulating boom, it looks slick. I sometimes daydream of having a large shop again but in my reality that would mean leaving the shore and I'm not ready for that yet.

RMW
As of 10/17 I am out of the Dog business and pursuing other distractions. Thanks for a fun ride!

Offline Rick Christopherson

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #94 on: August 04, 2019, 07:00 AM »
I mounted my Prometheus RM-120 boom arm in the garage yesterday. After thinking about how I was going to install the boom arm, I realized it would be way easier that I originally predicted. Not counting the gazillion breaks I'm known to take, it took about an hour of actual labor.
 


When planning out where I wanted to mount my boom arm, I considered the following:
  • I have an unusual shape to my garage, which includes a large triangle-shaped work area at the right-rear of the main vehicle bay. So that area is the main emphasis of where I want the boom to reach.
  • I have a garage heater hanging from the ceiling in this triangle area, and I didn't want the heater to obstruct the travel of the boom arm.
  • I originally considered the side wall directly over my workbench, but then realized that the rear wall would give me the same coverage, and wouldn't be obstructed by the overhead door tracks.
  • This also gave me the ideal location for positioning one of my CT-vacs.

The first thing I did was carefully mark out the 2x6 studs and top plate. (I drew heavy lines so they would show better in a photograph.) It's important that the lag screws are in the center of the studs, so I marked both sides of the studs using a good stud finder. The upper 3 lag screws (see below) are secured into the top plate. This serves to lock the studs and top plate together for greater structural strength.



I had a spare 2x10 laying around, so I ripped it down to 9 inches, and cut it into two pieces 42 inches long. This is longer than what's needed to span 3 studs, but you don't want lag screws too close to the ends of a board.

I made a trip up to the home center and picked up (9) 5/16 x 4-1/2" lag screws (with washers), and (6) 3/8-16 x 2" carriage bolts.

I lined up the two boards on the floor and drilled clearance holes for the lag screws, and carriage bolts. Note that I shifted the mounting bracket slightly to the side so the middle lag screws would fall under the v-bend gap of the mounting bracket.

When drilling the 3/8" clearance holes for the carriage bolts, I used the mounting bracket to guide the drill, and after each hole was drilled, I inserted the carriage bolt into the hole to keep the bracket from moving while the other holes were being drilled. (See below for separating the mounting bracket from the boom arm.)
 
I held the upper board against the wall, and marked the locations of the lag screws so I could drill pilot holes. I then hammered the carriage bolts from the back of the board to set the square-cut of their heads into the wood. This prevents them from turning when I install the nuts on the other end.



When I installed the lower support board, I loosely installed the boom arm mounting bracket onto all 6 carriage bolts to hold the two boards together. This ensured that all the bolt holes will line up with the bracket after the lag screws are installed.



Installing the Boom Arm
The stainless steel pivot pin of the boom arm separates the mounting bracket from the boom arm. When shipped, the lower screw will already be installed with thread-locking compound. Remove the upper screw and fender washer, and slide the pivot pin out of the bracket. (UPDATE: When shipped, the main mounting bracket will be removed from the boom arm. If I didn't do this, I would have to use a huge 14-inch box. Nevertheless, it is recommended that you use loktite to prevent these retaining screws from backing out.)

Note that there are 2 bronze bearings in the pivot tube. It is critical that those remain in place. The lower one was a little loose and would slip out during the install. So I put a small piece of tape on it to hold it in place until the pivot was reassembled.
 


Install the mounting bracket onto the 6 carriage bolts. Torque the nuts down firm enough to seat the heads of the bolts into the wood, but not so tight that they embed deep and crush the wood fibers. 

With the boom arm still resting on my assembly table, I inserted a weighted string (blumb bob weight) through the lower tube to pull wires through later. This allowed me to just tilt the boom, and the weight would slide through to the other end. (In the picture below, you can see the string coming out of the lower tube, and I jammed the rest of the spool into the vacuum elbow just to hold it in place until later.)



To install the boom arm, I folded it in the center, and my son took the weight of the far end, while I guided the hinge back together at the wall bracket. Make sure the bearings are still in position, and slide the pivot pin back into the hinge. Use Red Loctite on the 1/4-20 screw threads.



In case I haven't shown it before, here is a picture of the knuckle joint and the connecting hoses for both upper and lower tubes.


« Last Edit: August 24, 2019, 06:37 PM by Rick Christopherson »

Offline JimH2

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #95 on: August 04, 2019, 11:31 AM »
Since when has need been associated with Festool.

When you use the tools to make a living...

Offline denovo

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #96 on: August 04, 2019, 02:18 PM »
Hi Rick

How much ceiling height does the arm consume?  My shop ceiling is only 7’3”

Also, are you shipping to Canada yet?

Offline Rick Christopherson

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #97 on: August 04, 2019, 05:13 PM »
Hi Rick

How much ceiling height does the arm consume?  My shop ceiling is only 7’3”

Also, are you shipping to Canada yet?

The way I designed all of the brackets, it stays pretty tight to the ceiling. I had to mount mine a few inches down just to clear the fluorescent lights. Without doing the math, I believe it will consume about 6 to 8 inches.

I have no problem shipping to Canada, or anywhere else. I just don't know what it will cost to ship yet. If you are interested, we can explore what the costs are.

Offline Alan m

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #98 on: September 06, 2019, 02:32 PM »
any updates
"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
- Sir Winston Churchill (1874-1965)

Offline Rick Christopherson

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #99 on: September 06, 2019, 07:23 PM »
any updates

I didn't realize anyone was expecting updates (aside from those with orders). Everything has been finalized for several weeks. I did have to figure out how to ship these things, but I got that worked out last week. The first orders should have shipped 2 days ago, but I got hit with a hard deadline on another project. They will be shipping on Monday (for those of you that already ordered).

There's a lull in the work flow at my welding shop, so they are tacking a few extra boom arms beforehand. So if you're interested in an RM-100 or RM-120, place your order now to get them.


Offline MikeGE

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #100 on: September 07, 2019, 07:49 AM »
This is a great product, and if there is ever a European vendor, I will certainly buy the 8-foot version.

Why is the vacuum path in the top pipe instead of the bottom pipe?  It appears from the drawings and photos that the elbows could interfere with the cables and hoses entering and exiting from the bottom pipe.

Offline Alan m

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #101 on: September 07, 2019, 07:06 PM »
any updates

I didn't realize anyone was expecting updates (aside from those with orders). Everything has been finalized for several weeks. I did have to figure out how to ship these things, but I got that worked out last week. The first orders should have shipped 2 days ago, but I got hit with a hard deadline on another project. They will be shipping on Monday (for those of you that already ordered).

There's a lull in the work flow at my welding shop, so they are tacking a few extra boom arms beforehand. So if you're interested in an RM-100 or RM-120, place your order now to get them.

(Attachment Link)

sorry. im just interested in these things. if these were in europe i would buy one. i have planned to build one for years but never settled on something i could stand over (or under in this case) with 100% confidence
i would like to see some in place in peoples shops  and hear back how wonderfull they are
"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
- Sir Winston Churchill (1874-1965)

Offline RJNeal

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #102 on: April 21, 2020, 07:58 AM »
@Rick Christopherson, I’m would like to know how wide is the mounting plate?
Thanks
Rick
Have you walked your saw today?

Offline Rick Christopherson

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #103 on: April 21, 2020, 09:45 AM »
@Rick Christopherson, I’m would like to know how wide is the mounting plate?
Thanks
Rick
The mounting plate is approximately 6 inches wide by 14 inches tall. If you need to be more detailed, the attached drawing shows the dimensions and hole positions.

Offline RJNeal

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #104 on: April 21, 2020, 10:03 AM »
Thanks Rick. Perfect. In my new shop I have a 12” long wall holding up the beams that I installed to remove a load bearing wall. I’ll beef up and block out to support this arm. That way it could swing 270 *
In coming order.
Rick.
Have you walked your saw today?

Offline Rick Christopherson

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #105 on: April 21, 2020, 10:28 AM »
Thanks Rick. Perfect. In my new shop I have a 12” long wall holding up the beams that I installed to remove a load bearing wall. I’ll beef up and block out to support this arm. That way it could swing 270 *
In coming order.
Rick.

Rick,
Why don't you send me a picture of your wall area. I'll take a look at your mounting needs. At the same time, I may need to modify the pivots on my wall mounting bracket to give you the additional rotation that you desire. I'll PM you with my email address in case you need that.

Offline RJNeal

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #106 on: April 21, 2020, 11:25 AM »
Will do. When I get back down to the shop. Today’s the boss has me scheduled as the doggie taxi driver.
I realize that the standard mount won’t swing the full way. But the area past the 180 is what a concider a bonus area and it has a roll up door. Thanks
Film at eleven
Rick
Have you walked your saw today?

Offline martin felder

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #107 on: May 02, 2020, 12:58 AM »
I would like to provide feedback regarding my recent experience attempting to purchase this product as followup to my initial report:

https://www.festoolownersgroup.com/other-tool-reviews/prometheus-boom-arm-from-rts-engineering-initial-impressions/

This is not a "personal dispute" and there is nothing to resolve offline.   I am a customer, Festool owner,  and contributing member of the FOG, and RTS Engineering is a retailer.  There is a recent thread titled "Festool Customer Service Sucks".  That is really not my posting style, but many threads are on this forum regarding Festool and other products that discuss customer support, product defect, and customer satisfaction issues.  I would like to think that when I buy a product then respectfully provide such feedback,  I will not be attacked personally by the manufacturer complete with name calling.  Actually, I do not mind the name calling as long as I then have the opportunity to back what I say with supporting documentation.

Anyhow, the return shipment of the Prometheus from UPS arrived yesterday afternoon.  At the time, I was in the shop making a box-crate for the Festool boom arm that I took down back in late March.  It just sold on ebay.



I was very much looking forward to this arrival given the difficulties and delays and the fact that it had been a little over a month since the defective boom arm first arrived and several weeks since I returned it for repair.   Instead of unloading the box, the driver had me come to the truck to see the box and let me know he needed to return it.  This is what I was shown:




I contacted the manufacturer, provided the pictures, and I suggested that it seemed that the box was again not really well constructed.  The feedback I received was that the box was purely cosmetic, and the internal framing was even stronger than the crate I made entirely with 3/4 inch thick plywood (at my expense) to return the boom arm after it first arrived then developed a sag shortly after it was mounted before it could be used.  I was told the end caps locked it in position so well that the caliber of the damage was indicative of the box falling off the truck at highway speed.  This was all based on the pictures I sent.  My own opinion is that perhaps the box fell apart, at least in part, because it was made out of 2 very flimsy cardboard boxes taped together and it was very poorly boxed again. My own opinion is that if this boom arm were both well-constructed and boxed better, I would not have needed to use a Dremel before I could mount it and it may have not then developed a sag.  My own opinion is that if this time if it were boxed better, it may have been fine, and I would now have a boom arm.  Maybe the boom arm was Ok and it was just the box that fell apart, but I did not get the chance to find out.  It is an interesting subject, because woodworking involves a lot of making boxes, and I can always learn more about what makes a box strong.  Maybe some of you have input.  It is all in the pictures.  No "he said"

Anyhow, it was another disappointment.  I was informed that I could not get a replacement sent until the middle of next week at the earliest if I were to accept a certain modification due to a material inventory limitation.  I was agreeable to that.  I was told that a certain ship date could not be promises, and I preferred hearing that over the last time when I was told it would ship a certain day and it did not and that kept happening for over a week.  The deal breaker was that I asked if it could be sent 2nd day.  I was told no.  UPS ground.  It had been over 6 weeks since I paid $1,599.  I feel that since the first boom arm was defective for whatever reason (but not my fault as I did not drop it), there was a 1 week delay in shipping the repaired boom arm where I then had to wait 10 days for the shipping (UPS ground is slow these days) and now I was going to have to wait further,  I thought 2nd day shipping was the least RTS Engineering could do to make it right.  Anyhow, I asked for a refund and was told my money would be refunded.  Therefore, there is no dispute.  I think this has been the worst customer service experience of my life.  I have no boom arm, a mounting bracket ready to go for a boom arm I do not have, and am out so much time. 

Offline ChuckM

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #108 on: May 02, 2020, 11:08 AM »
Sounds like a lose-lose outcome for both parties. :(

Question: Given that you have built sturdy boxes for the product return and eBay sale, could you, if you have the time, design and fabricate your own boom arm box or system (with some kind of support from the ceiling) that suits your needs?
« Last Edit: May 02, 2020, 11:10 AM by ChuckM »

Online six-point socket II

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #109 on: May 02, 2020, 04:38 PM »
Incredible. I'm at a loss for words.

Kind regards,
Oliver
Kind regards,
Oliver

"... . Say yes to stuff, and it will take you interesting places." - Anne Richards, CEO Fidelity International

Offline Alan m

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #110 on: May 02, 2020, 04:53 PM »
I cant comment on the previous discussins  due to not having all the facts
but going by the way that was shipped  its a disgrace. totally inadequate  packaging . made even worse  by not reusing the box you made for it.

shocking is the only word
"A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty."
- Sir Winston Churchill (1874-1965)

Offline Vondawg

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #111 on: May 02, 2020, 05:08 PM »
 I just can’t wrap my head around why such a nice designed piece of equipment like this, and it doesn’t look light weight, would be shipped cross country in cardboard! The second shipping mishap sure didn’t help things..and yes, from a CS standpoint...handled very badly..I’d want to make this right if I was selling it.
There are no mistakes....just new designs.

Offline Rick Christopherson

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #112 on: May 02, 2020, 05:14 PM »

but going by the way that was shipped  its a disgrace. totally inadequate  packaging . made even worse  by not reusing the box you made for it.

Is this the box I was supposed to reuse? He lied to you all when he bragged about how great of a box it was. Moreover, a crate is not the appropriate manner to ship everything. The boom arm was free-floating inside his crate. My return shipment had the boom arm fully constrained. Look at his pictures (of the box on the UPS truck)....the wooden caps that locked the boom arm into position have been shattered! The end cap was made with major overkill. There's 30 screws holding that end cap together.

313757-0

Hey, there's no disputing that UPS screwed this up big time. But this wasn't simply rough handling or dropping a package. UPS hasn't said what happened, but the damage is severe enough that either the box fell off a moving truck, or the truck was involved in a serious accident.

The only truthful thing in his story is that the shipment got damaged by UPS. Everything else he has stated is such an egregious lie that I'm am shaking while typing this. Never in my life have I encountered a human being as deceitful as             has been.
« Last Edit: May 02, 2020, 07:32 PM by Peter Halle »

Offline Rick Christopherson

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #113 on: May 02, 2020, 05:33 PM »
Here's an example of just how pervasive his lies are. I found out about the damaged shipment Thursday at about midnight. Before even contacting him, I had already begun to make plans and take stock for fabricating a replacement boom arm. My welder wasn't available on Friday due to Covid, but I already had confirmation from him to be available for fabrication first thing Monday morning.

The only problem is that I had just ordered some aluminum bar stock earlier in the day (Thursday), and we wouldn't get it until Tuesday. So I sent            the following message at 12:30 am (just past midnight central-time on Thursday).          is on Pacific time and we had already emailed once or twice already.:

Emphasis added by me
Quote
      ,
Just giving you a status update so there are no surprises for you. I am rushing this through as quickly as I can. I have all components necessary to build an RM-120 on-hand, with 2 exceptions. The first is trivial, as it is just the vinyl transfer logo, and that should be short turnaround when the printer returns on Monday.

The second is more critical, but I have an alternative solution for your approval. I had already ordered the raw aluminum stock for the side plates (2" x 1/8" bar stock) on Thursday, but it won't be available for pickup until Tuesday. I do already have some of this material on-hand, but it has already been cut-to-length for a shorter boom arm. I could weld an RM-120 boom arm with these plates on Monday, but it would require seaming them for the proper length. That non-critical seam would then be ground flush to be near-invisible, but I want to make sure that you make that decision for your self.

In light of your rush, do you approve of that method, or do you want to wait until the regular stock is replenished?

But in return, this is the statement he made to this forum...Do you see what I've been dealing with?
I was informed that I could not get a replacement sent until the middle of next week at the earliest if I were to accept a certain modification due to a material inventory limitation. 
« Last Edit: May 02, 2020, 07:47 PM by Peter Halle »

Offline martin felder

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #114 on: May 02, 2020, 06:12 PM »
To be clear, I mentioned RTS Engineering instead of the name of the owner as to not appear to be attacking an individual personally, although I understand people know who owns the company.  I see my full name is being used on purpose, which does not seem to be appropriate for a business when responding on a forum to a customer service posting. 

I never said that my box was "great".  I did take some pride in trying to do a good job, but I am not a master craftsman.  This is a hobby for me.  I am not in the business of selling items or crates. In fact, I said I can always learn more about making boxes.    I was told it was my responsibility to return the item on the first go around, and the UPS Store did not have a large enough box.  Therefore I did my best.  I do not mind getting feedback on how to do things better.  I welcome advice.  After seeing my box for the first time, perhaps I could have made a frame like for the one I just sold on ebay and used 1 x 1 3/4 oak with dominos surrounded by 3/4 plywood.  Please understand, I am the purchaser, not the seller!   My job was to pay for the item.

So, now I am being called a liar because I bragged about how great of a box I made, and I lied because it was not so great!  Really?  And now, my lies are pervasive because when I found out he did not have another boom arm in inventory,  I agreed to have some substitution.  I have no idea what that is about.  I am not denying that he was willing to make another one.  What I said was the deal breaker was after all that transpired, I did not want to wait another 10 days on UPS ground.   He did not want to ship 2nd day, his choice, I then decided to end the process.  My choice.  I do not think anyone is lying.  Perhaps the aggressive attack is a way to shift focus.

It seems like the feedback from others is that it should have been boxed better.  No one is saying how this was well packaged.  If I were a retailer and was getting this feedback instead of attacking the customer and saying the only truthful thing was that the cardboard box was damaged by UPS, I would thank the forum members for the feedback, and change how I shipped things. 

Offline Rick Christopherson

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #115 on: May 02, 2020, 06:21 PM »
And now, my lies are pervasive because when I found out he did not have another boom arm in inventory,  I agreed to have some substitution.  I have no idea what that is about. 

Do you want to try the lies again,        ? You had no idea that they were custom built? Really? That was already discussed back when you originally placed the order and asked for it to be a rush-job.

More importantly, it was the very first thing I said to you Thursday night when I learned about the damage.
Quote
      ,
I just got home, and I am speechless. Did they give you any idea how this happened? That's not just an "oops, we dropped it." That's an Oops, we dropped it off a bridge and then ran it over 5 times for good measure." What the heck did they do to it?

I'll get you a replacement as soon as I can. Keep in mind that these are custom built, and a new one will have to be made from scratch. I will try, but I doubt I will be able to get a new one welded up by close of the day tomorrow. There's a couple things I need to look into first thing in the morning to determine how quickly I can get one welded.
« Last Edit: May 02, 2020, 07:50 PM by Peter Halle »

Offline RJNeal

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #116 on: May 02, 2020, 06:25 PM »
On another note.
I have 12’ tall ceilings in my shop. What would an ideal height to mount this?
Anyone have any input.
Rick
Have you walked your saw today?

Offline Peter Halle

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Re: RTS Engineering 8-Foot Articulated Boom Arm
« Reply #117 on: May 02, 2020, 06:26 PM »
That's it.  This thread is in the toilet.  It is now locked.  There have been edits in previous posts to eliminate names that did not correspond to screen names.

Peter Halle - Moderator
« Last Edit: May 02, 2020, 07:36 PM by Peter Halle »