Interesting. Different service for different folks.
I'll explain how this went about;
We burnt up 2 MFK-700's (definite router abuse). Sent them in to be rebuilt (love those routers).
Service called with quote. I said fine, fix them, while we're at it send me an armature for a Kapex, gave him one of the serial numbers, his response was, brings the total to $xxx.xx. At no point did I know what was chosen at the other end, all I know is I was getting an armature. I doubt the person the other end of the line had any clue who I was.
As you can see from the previously posted pictures, the armature is still in the box. Since I got the armature---of course a control board went out, had to order one replace that on one of the Kapex(s).
As I said previously, I'm the guy with the knowledge, tools and equipment to change the armature out. Go figure....
Tom