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Author Topic: T18 Jacobs Chuck wobbles  (Read 2227 times)

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Offline 3PedalMINI

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T18 Jacobs Chuck wobbles
« on: November 25, 2014, 11:04 PM »
Im not sure what happened as my T18 (not abused) Jacobs chuck wobbles if i put a drill bit in of any type. even my festool bits that i know are true and are not bent wobble pretty significantly  [mad]. However if i put my centrotec/bits/drill bits on they are perfect, so it has to be the jacobs chuck that somehow has gotten out of whack.

Its a year and a half old and came with my T18+3 set. Is it under warranty or do I have to buy a new one?
The Bitterness of poor quality remains long after the sweetness of low price is forgotten -Benjamin Franklin

Professional Custom Audio Video System Designer/Installer serving Southern - Middle NJ, Eastern PA & the Surrounding Shore Points.
www.sigsv.com

Kapex 120,TS55,RO150,ETS125,CT-26,CT-MIDI,Tradesmen Cleaning Kit, Festool Ratchet Kit, Sys-lite, Sys Roll Cart, T18 +3, 2013 Centrotec Kit, Carvex 420, Carvex Accessory Kit, CXS,RO90, TI15 and Various Festool Systainers

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Offline Peter Halle

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Re: T18 Jacobs Chuck wobbles
« Reply #1 on: November 25, 2014, 11:14 PM »
My personal guess is that it would be covered as part of the set, but Festool knows better.  I am going to move this thread into the "Ask Festool" area where if you can believe it it will get noticed faster.

Peter

Offline Festool USA

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Re: T18 Jacobs Chuck wobbles
« Reply #2 on: November 26, 2014, 12:12 AM »
Sorry for the issue. I'm not sure what would cause it to suddenly begin exhibiting this issue.

The drill and all of its components (including chucks) would be covered by warranty. You can initiate a warranty repair on our website, or call and speak to someone in our service department if you'd prefer. Note that we will be closed on Thursday and Friday for the holiday.

https://www.festoolusa.com/account/repair/

Feel free to contact me privately if you have any questions or need assistance.

Shane

Offline 3PedalMINI

  • Posts: 493
    • Signature Sound & Video
Re: T18 Jacobs Chuck wobbles
« Reply #3 on: November 26, 2014, 01:36 PM »
Thanks Guys! appreciate it!

Peter- Hope you are doing well!

Happy ThanksGiving!
The Bitterness of poor quality remains long after the sweetness of low price is forgotten -Benjamin Franklin

Professional Custom Audio Video System Designer/Installer serving Southern - Middle NJ, Eastern PA & the Surrounding Shore Points.
www.sigsv.com

Kapex 120,TS55,RO150,ETS125,CT-26,CT-MIDI,Tradesmen Cleaning Kit, Festool Ratchet Kit, Sys-lite, Sys Roll Cart, T18 +3, 2013 Centrotec Kit, Carvex 420, Carvex Accessory Kit, CXS,RO90, TI15 and Various Festool Systainers