Having trouble with your Festool power tool? Well, we're here to help you. Before posting to the forum, give us a chance to diagnose and resolve your issue. In the U.S. and Canada, call us toll-free at 888-337-8600 on Monday-Friday between 8a-5p EST or contact us via email at service@festoolusa.com. For other countries, please visit http://www.festool.com for contact information for your local Festool service department.

Author Topic: Shane... you might want to follow this thread on Sawmillcreek  (Read 2149 times)

0 Members and 1 Guest are viewing this topic.

Offline SittingElf

  • Posts: 1371
  • 66 Systainers and rising! YIKES!

There is a thread on Sawmillcreek that regards a CT Midi that a guy claimed he bought on "special" from an "authorized dealer".  The guy had problems with the extractor, and while he was able to return it, he claims the company sold it at less than half price.  He obviously believes this was a legitimate dealer. His original post is a bit negative towards the extractors.

Here's the link to the thread: Festool Fail

This is the receipt he got back for his "refund" that he thought he hid the name of the retailer, but it clearly has the name in the "thank you" area (Bargain Hunt), and the price originally paid which was refunded.

Just hate to see Festool's name trashed in any manner... though he claims to "love" his other Festool product.

Woodworking is 3% talent and 97% paying attention to the FOG! 


Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.

Offline Festool USA

  • Festool USA Employee
    FOG Administrator
  • *
  • Posts: 8423
    • Festool USA
Re: Shane... you might want to follow this thread on Sawmillcreek
« Reply #1 on: December 18, 2013, 01:46 PM »
Thanks for bringing it to my attention.