Having trouble with your Festool power tool? Well, we're here to help you. Before posting to the forum, give us a chance to diagnose and resolve your issue. In the U.S. and Canada, call us toll-free at 888-337-8600 on Monday-Friday between 8a-5p EST or contact us via email at service@festoolusa.com. For other countries, please visit http://www.festool.com for contact information for your local Festool service department.

Author Topic: registration of warranty  (Read 464 times)

0 Members and 1 Guest are viewing this topic.

Offline pantherjoe

  • Posts: 9
registration of warranty
« on: January 14, 2021, 12:53 PM »
Anyone having problems submitting tool warranty info with Festoolusa?I registered 2 tools a couple weeks ago, no problem, went to register more after they had a "system update"last week and now they want you to download sales receipt but having trouble with that part.

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.


Offline Yardbird

  • Posts: 136
Re: registration of warranty
« Reply #1 on: January 14, 2021, 01:58 PM »
I had the same problem last night.  My invoice is a hard copy and I do not have a fax machine.  I sent them an e-mail yesterday asking how to proceed, and they have not responded to me yet.

Offline Peter Halle

  • Global Moderator
  • *
  • Posts: 12369
  • Remington Steele - My Third Boy
Re: registration of warranty
« Reply #2 on: January 14, 2021, 06:57 PM »
Call them would be the advice I could give.

peter