Festool Owners Group

FESTOOL DISCUSSIONS => Ask Festool => Topic started by: pantherjoe on January 14, 2021, 12:53 PM

Title: registration of warranty
Post by: pantherjoe on January 14, 2021, 12:53 PM

Anyone having problems submitting tool warranty info with Festoolusa?I registered 2 tools a couple weeks ago, no problem, went to register more after they had a "system update"last week and now they want you to download sales receipt but having trouble with that part.

Title: Re: registration of warranty
Post by: Yardbird on January 14, 2021, 01:58 PM

I had the same problem last night.  My invoice is a hard copy and I do not have a fax machine.  I sent them an e-mail yesterday asking how to proceed, and they have not responded to me yet.

Title: Re: registration of warranty
Post by: Peter Halle on January 14, 2021, 06:57 PM

Call them would be the advice I could give.

peter