Festool Owners Group

FESTOOL DISCUSSIONS => Ask Festool => Topic started by: pacris7 on December 21, 2020, 05:49 PM

Title: Old Festool Tools
Post by: pacris7 on December 21, 2020, 05:49 PM
Re:  CT33E Dust extractor (2005)  TDK12 Drill Cordless Drill C12 2.4 Ah Set, NEW (PC1224S).

       Attempting to register the above tools (just for online record keeping) but unable to do so b/c ID plate lacking info.
I don't see the T-Nr or S-Nr #'s on the ID plate that are on all of the other newer tools. It does have a B.-Nr and an M.-Nr#. The B.-Nr substituted for the T-Nr#, but the M.-Nr# was not accepted as the S-Nr on the registration form. How can I register this dust extractor? Thanks
Title: Re: Old Festool Tools
Post by: Peter Halle on December 21, 2020, 07:55 PM
You might want to give Festool USA a call.  Obviously the holidays are here and staffing might be lower than normal which might result in longer than normal wait times.

Peter
Title: Re: Old Festool Tools
Post by: DerickC on December 22, 2020, 06:31 PM
Given the age of the tools, this process may need to be done manually through customer support.