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Author Topic: Kapex Armature Question  (Read 14143 times)

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Offline Drich

  • Posts: 198
Kapex Armature Question
« on: December 27, 2015, 01:16 AM »
Hello
 This maybe not the right spot for this but as a new Kapex owner can anyone comment about all the posts on these burning up? It's seems like their maybe a problem with the way the armature were made? Just seems to be a lot of negative posts lately. Just wondering if I should keep mine or not.  I'm not trying to stir the pot. Just want a honest answer to the problem as this was a very expensive saw. Thank you
« Last Edit: December 28, 2015, 04:28 PM by Drich »

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.


Offline jobsworth

  • Posts: 5985
  • Festool Baby.....
Kapex Recall?
« Reply #1 on: December 27, 2015, 04:06 AM »
Ive had mines for a few years now 2-3and for the last 2 Ives a 3.3kv tranny to run it.

Ive had no problems what so ever with it.

Offline Birdhunter

  • Posts: 2781
  • Woodworker, Sportsman, Retired
Kapex Recall?
« Reply #2 on: December 27, 2015, 05:12 AM »
Most people will not post to say their Kapex is running perfectly. Only Festool could know if there is a systemic problem with the Kapex.

Based on my 3 year knowledge of how the company does business, I think they would take action if they knew they had a problem that would require recall or redesign.

I did see Festool take the recall option with the TS55 redesign. That indicates to me that they will do the right thing by their customers.
Birdhunter

Offline Drich

  • Posts: 198
Kapex Recall?
« Reply #3 on: December 27, 2015, 10:02 AM »
Thanks for the reply. Mine is packed away right now from our move here and I can't remember if the brushes are accessible from the outer cover like a milwaukee or dewalt tool. That way one can keep a eye on them so it won't fry the armature. With the ones that went bad and had to have a new armature what caused the problem? Did the brushes wear out then cook the armature or did the armature go south first? Brushes are a wearable item and should be easy to change. When the brake quit working on my Dewalt that was a sign the brushes needed to be replaced.

Offline Snoring Bear

  • Posts: 40
Kapex Recall?
« Reply #4 on: December 27, 2015, 10:08 AM »
Only issue I have had has been the operator, oh wait, that's me  [blink]
"Hobbyist - a person with indisputable reasoning for the purchase of that new tool!"

Offline ChrisK1970

  • Posts: 579
  • Wicked Awesome
Kapex Recall?
« Reply #5 on: December 27, 2015, 10:28 AM »
I got mine during the last reconditioned sale. It's beautiful. I mean to say it's a Picaso. I use it in the shop as a woodworker hobbyist but it gets a decent amount of cutting time without issue. I'll be installing a new Oneida dust deputy Festool unit for my Midi that I have designated for the Kapex and just love my set up!
Dark Helmet.....Remember! Evil will always triumph over good. Because good is dumb!

Offline Peter Halle

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Kapex Recall?
« Reply #6 on: December 27, 2015, 11:24 AM »
Just for clarity, Festool USA initiated a voluntary recall program in cooperation with the CPSC to deal with a reported issue of saw blades not retracting back into the TS-55 REQ saws as a potential SAFETY issue.  That recall program had nothing to do with longevity or tool reliability - just potential safety.

Peter

Offline Locks14

  • Posts: 291
Kapex Recall?
« Reply #7 on: December 27, 2015, 11:49 AM »
For me I go by the "no smoke without fire" school of thought. The Kapex along with the Carvex get a huge amount of criticism, even from those who are Festool fans.

Add to that it just feels cheap. I've had hands on it side-by-side offerings from Bosch and others and it just doesn't feel like a quality tool, despite being the most expensive. I really wanted to like it as it represents IMO the best compromise between size/weight and cut capacity. I'd love to buy one to replace my 35kg Bosch Glide, but by comparison it just feels like a toy.

Offline joiner1970

  • Posts: 3220
Kapex Recall?
« Reply #8 on: December 27, 2015, 11:54 AM »
For me I go by the "no smoke without fire" school of thought. The Kapex along with the Carvex get a huge amount of criticism, even from those who are Festool fans.

Add to that it just feels cheap. I've had hands on it side-by-side offerings from Bosch and others and it just doesn't feel like a quality tool, despite being the most expensive. I really wanted to like it as it represents IMO the best compromise between size/weight and cut capacity. I'd love to buy one to replace my 35kg Bosch Glide, but by comparison it just feels like a toy.
Well I've had a kapex a couple of years now and theres no way I'd say it feels cheap. The total opposite in fact it feels a very well made saw as you'd expect.


Offline Locks14

  • Posts: 291
Kapex Recall?
« Reply #9 on: December 27, 2015, 12:02 PM »
For me I go by the "no smoke without fire" school of thought. The Kapex along with the Carvex get a huge amount of criticism, even from those who are Festool fans.

Add to that it just feels cheap. I've had hands on it side-by-side offerings from Bosch and others and it just doesn't feel like a quality tool, despite being the most expensive. I really wanted to like it as it represents IMO the best compromise between size/weight and cut capacity. I'd love to buy one to replace my 35kg Bosch Glide, but by comparison it just feels like a toy.
Well I've had a kapex a couple of years now and theres no way I'd say it feels cheap. The total opposite in fact it feels a very well made saw as you'd expect.

For me the trigger mechanism just felt cheap and a bit sloppy. Also the lever at the back for accessing the green bevel control knob felt weak. Finally the general fit and finish, in particular the casting marks and the hollow plasticky surround for the handle/motor, etc just didn't scream quality.
« Last Edit: December 27, 2015, 12:05 PM by Locks14 »

Offline joiner1970

  • Posts: 3220
Kapex Recall?
« Reply #10 on: December 27, 2015, 12:05 PM »
The casting marks have been discussed several times on here . They don't affect the quality of the saw one bit.

Offline Locks14

  • Posts: 291
Kapex Recall?
« Reply #11 on: December 27, 2015, 12:08 PM »
The casting marks have been discussed several times on here . They don't affect the quality of the saw one bit.

In the same way a crease or other imperfection in the bodywork of a new Audi wouldn't affect the way the vehicle performs, but it is undesirable and causes you to question how good the quality control might be in other areas that might be more critical...

Offline Alex

  • Posts: 6258
Kapex Recall?
« Reply #12 on: December 27, 2015, 12:21 PM »
ROFL, Locks14 again reporting the exact opposite of experienced users.

Offline Locks14

  • Posts: 291
Kapex Recall?
« Reply #13 on: December 27, 2015, 12:29 PM »
ROFL, Locks14 again reporting the exact opposite of experienced users.

Maybe I've just been spoiled with the quality of my beastly Bosch Glide, or maybe I haven't had my bag of swag with the rose (or should that be green) tinted glasses.

You can be ROFL'ing all you like, but there are definitely elements of the Kapex that don't conform with the expectation set by both the pricetag and the offerings from other manufacturers.

The cast marks for example, maybe they are just cosmetic, but if Bosch/Makita/Dewalt can produce saws for half the cost without such cosmetic imperfections, why can't Festool?

Offline mrB

  • Posts: 595
Kapex Recall?
« Reply #14 on: December 27, 2015, 01:24 PM »
The casting marks have been discussed several times on here . They don't affect the quality of the saw one bit.

In the same way a crease or other imperfection in the bodywork of a new Audi wouldn't affect the way the vehicle performs, but it is undesirable and causes you to question how good the quality control might be in other areas that might be more critical...

The Base of the TS55 has similar casting marks. And I couldn't give a toss. 

I'm all for criticism but I think you're looking at the wrong aspects of the TOOL.
there's nothing like the right tool for the job

Kapex Recall?
« Reply #15 on: December 27, 2015, 01:30 PM »
@Locks14, as I enjoy my holiday season I look at my family, my health and my opportunities and I am truly fortunate, there is very little I want or regret; I reflect upon the year that was and the prospects for the year ahead and I'm quite content. My thoughts on your agenda for participating on this forum are quite clear, however, I still wish you all the best and I hope whatever your looking for you find soon and move on to something more positive and fulfilling in you life.

Offline AofD

  • Posts: 61
Kapex Recall?
« Reply #16 on: December 27, 2015, 01:56 PM »
No problem with my Kapex.  I'll remain satisfied until a problem arises, then I'll judge if it due to poor reliability or general wear and tear.
TS55REQ, CT26, MFT/3, OF1400, ETS150/3, KAPEX120, T18, Centrotec Installer Set, Domino 500, SysLite and RO90

Offline charley1968

  • Posts: 491
Kapex Recall?
« Reply #17 on: December 27, 2015, 02:48 PM »
Honestly, everybody, i've never encountered a forum where the opinions about a certain issue diverge to such extremes. To the OT i say: if you're unsure if to keep the saw: sell it. It will hopefully give you peace of mind and other forum members more productive threads to read.
I mean why put Kapex Recall as your header? Has there been such a recall or is it your opinion that FT ought to issue one such because you've read that 3 Kapexes started to burn somewhere?
Get a grip,man: these saws are used at places where the voltage might be generated by , well, generators. And that might have caused them to burn. Or any other reason that can start a fire in a electrical motor...
As for Locks: i find your non-fanboy attitude refreshing and i read most of your posts with interest, just because you dare to voice a differing opinion. And i certainly do not think you have an agenda, other than the one you state. That said: there's no place like the internet to have a huge amount of smoke without any fire.

Just for today..

Offline Green Koolaide

  • Posts: 114
Re: Kapex Recall?
« Reply #18 on: December 27, 2015, 05:13 PM »
Honestly, everybody, i've never encountered a forum where the opinions about a certain issue diverge to such extremes. To the OT i say: if you're unsure if to keep the saw: sell it. It will hopefully give you peace of mind and other forum members more productive threads to read.
I mean why put Kapex Recall as your header? Has there been such a recall or is it your opinion that FT ought to issue one such because you've read that 3 Kapexes started to burn somewhere?
Get a grip,man: these saws are used at places where the voltage might be generated by , well, generators. And that might have caused them to burn. Or any other reason that can start a fire in a electrical motor...
As for Locks: i find your non-fanboy attitude refreshing and i read most of your posts with interest, just because you dare to voice a differing opinion. And i certainly do not think you have an agenda, other than the one you state. That said: there's no place like the internet to have a huge amount of smoke without any fire.

Charley

What's your problem man??
This is a public forum where people can raise their concerns, ask questions, and share experiences. Sometimes people will have experiences and opinions that are different to yours.
If your not ok with people expressing concerns and opinions that are different to yours then maybe your just not cut out for social media??
If you don't like what people are talking about on this thread then don't read it and don't waste your time and ours by posting to it.

And by gosh please take a pill that will take some of your edge off, you seem like you are very tightly wound.
"Five out of every four people have problems with fractions"

Offline mastercabman

  • Posts: 1854
  • NORFOLK,VA
Re: Kapex Recall?
« Reply #19 on: December 27, 2015, 06:20 PM »
The casting marks have been discussed several times on here . They don't affect the quality of the saw one bit.

In the same way a crease or other imperfection in the bodywork of a new Audi .....
The Kapex is not an automobile
In case you didn't know.
I don't understand!?! I keep cutting it,and it's still too short!

Offline Scott Burt

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Re: Kapex Recall?
« Reply #20 on: December 27, 2015, 06:24 PM »
The casting marks have been discussed several times on here . They don't affect the quality of the saw one bit.

In the same way a crease or other imperfection in the bodywork of a new Audi .....
The Kapex is not an automobile
In case you didn't know.

You say that, but every time I walk by one now I have to look underneath it.  [mad]

Offline bkharman

  • Posts: 1998
Re: Kapex Recall?
« Reply #21 on: December 27, 2015, 08:36 PM »

The Kapex is not an automobile
In case you didn't know.

I don't own a Kapex... But it isn't from what I have read here... It is solely because I am a hobby woodworker and have a pretty nice Hitachi that cost a lot less.

Funny comparison with autos as my first car cost about 500 less than the Kapex does!!

It was an old Audi 5000 and after less than a year it crapped it's German pants and I moved on to my 83 CJ

Cheers. Bryan.
People, I just want to say, you know, can we all get along? Can we get along?

Offline Drich

  • Posts: 198
Re: Kapex Recall?
« Reply #22 on: December 27, 2015, 08:40 PM »
Sorry to make some people upset. I was just wanting to know what is the failure is and how to prevent it. It's not a attack on festool just wanted some information. Thanks to those who responded with out getting so personal about it.

Offline HowardH

  • Posts: 1191
Re: Kapex Recall?
« Reply #23 on: December 27, 2015, 09:40 PM »
I'm a hobbyist and only use my Kapex sporadically.  Sure it was a lot of money but 1.  I don't have any other really expensive habits and 2. I can't take it with me and gives me a lot of enjoyment as do the many other Festools I have chosen to buy and use.  Value is in the eye of the beholder so if you love them like I do, fantastic!  If not, that's your prerogative. No one is forcing anyone to go buy them.  Not worth getting anyone's panties in a wad over.
Howard H
The Dallas Texas Festool Fanatic!

Mark Twain:  "I didn't attend the funeral, but I sent a letter approving of it." "If you tell the truth you don't have to remember anything."

mft1080, Trion, MFT/3, T15, OF 1400, RO150FEQ, TS55, RTS400, CT22, CT36E, 800, 1080, 1400, 1900 rails, CSX, C18, Vecturo, Qwas dogs, Parf Dogs, Zobo's, Syslite Uni, CMS GE with router and jig saw plates.  Sawstop contractor.

Offline SRSemenza

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  • Finger Lakes Region, NY State , USA
Re: Kapex Recall?
« Reply #24 on: December 27, 2015, 10:04 PM »
Just to be clear for those coming by way of internet searches ........ there is no recall on the Kapex.

Seth

Offline Birdhunter

  • Posts: 2781
  • Woodworker, Sportsman, Retired
Re: Kapex Recall?
« Reply #25 on: December 28, 2015, 05:36 AM »
Other than learning the hard way to let the Kapex blade come to a complete stop before lifting the head, I've never had a problem.

Is there some preventative maintenance that I should be doing? I vacuum the Kapex off before turning the shop lights off at night and check the vac's "suck".

Do I need to monitor the motor's brushes? Anything else?
Birdhunter

Offline TylerC

  • Posts: 1084
Re: Kapex Recall?
« Reply #26 on: December 28, 2015, 09:49 AM »
Thanks for the lively conversation on this. There has not been a recall on the Kapex. If you are experiencing problems with yours, please call our service department so that we can work with you to get it resolved.
This account is retired. Please address all Festool questions to @festool usa.

Offline Festoolfootstool

  • Posts: 2076
  • The trouble with Bob is its all about Bob
Re: Kapex Recall?
« Reply #27 on: December 28, 2015, 11:42 AM »
Thanks for the lively conversation on this. There has not been a recall on the Kapex. If you are experiencing problems with yours, please call our service department so that we can work with you to get it resolved.


It would be a good idea to change the title of this thread to something relevant to the content posted by the op.
If the milk turns out to be sour, I ain't the kind of **** to drink it.......

Why do Festool accessories only have a two month guarantee here in the UK ?

Offline windmill man

  • Posts: 671
Re: Kapex Recall?
« Reply #28 on: December 28, 2015, 01:05 PM »
I agree with Festoolfootstool
Change the title of this thread. It's misleading and the kapex does not need a recall , there is very little wrong with it. Had mine since they first came out in the uk  , it gets used everyday in the workshop and on site. . Yep it got a few scrapes but it's never missed a beat

Offline TylerC

  • Posts: 1084
Re: Kapex Recall?
« Reply #29 on: December 28, 2015, 01:10 PM »
It would be a good idea to change the title of this thread to something relevant to the content posted by the op.

I agree that it's inaccurate. The OP doesn't mention a recall (although a few subsequent posts do).

@Drich You created the thread, so I don't want to change it yet without your input. How do you feel about changing it to something like "Kapex armature issues"?
This account is retired. Please address all Festool questions to @festool usa.

Offline Peter Parfitt

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Re: Kapex Recall?
« Reply #30 on: December 28, 2015, 01:25 PM »
It would be a good idea to change the title of this thread to something relevant to the content posted by the op.

I agree that it's inaccurate. The OP doesn't mention a recall (although a few subsequent posts do).

@Drich You created the thread, so I don't want to change it yet without your input. How do you feel about changing it to something like "Kapex armature issues"?

I agree with Windmill Man - the title is completely misleading. Just go ahead and change it. The Kapex was my first Festool purchase over 4 years ago. I have used it almost every day (apart from Christmas day and my wife's birthday) and it doing really well.

Peter

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.


Offline Peter Parfitt

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Re: Kapex Recall?
« Reply #31 on: December 28, 2015, 02:34 PM »
I would like to know the failure rate of the Kapex. 
There seems to be an abundance of reports where people have had their motors burn out.  A number of these instances have occurred on low usage machines both within and out of warranty.

I will complie a spreadsheet of these reports from publicly available records on the FOG,  Facebook and other sources and post them.  I think once I get the ball rolling on this others will come forward with more kapex failures.

But how will you know if the reports that you receive are true? Will you make any effort to verify them?

Peter

Offline windmill man

  • Posts: 671
Re: Kapex Recall?
« Reply #32 on: December 28, 2015, 02:56 PM »
I really am giving up with this place,   Festool may have sold thousands and thousands of these units world wide. If the few problems reported here were the tip of the iceberg I am sure we would have heard by now . If there was a real issue I am sure Festool would have recalled them before some colonial lawyer got on the case . Now will some moderator put an end to this. Please do us all a favour and lock it as bollocks

Offline windmill man

  • Posts: 671
Re: Kapex Recall?
« Reply #33 on: December 28, 2015, 03:00 PM »
Oh and before anyone tries to label me as a fanboy I am not. The carvex is a disgrace and should have been recalled. Now can we get back to business here

Offline copcarcollector

  • Posts: 1452
Re: Kapex Recall? - THERE IS NOT ONE!
« Reply #34 on: December 28, 2015, 03:03 PM »
I have watched several posts on Kapex issues.

How many do you think Festool has sold? 1,000... 5,000..10,000? More? Sure they won't tell us, but I think the majority of owners are not FOG members, so the few issues that come up here are most likely based on a very, very, very small percentage of total units sold. Then we get the same few people over and over saying the Kapex is bad, there is a 'design flaw', Festool should fix this massive problem..... My opinion is that while there have been some problems posted here and elsewhere, again it is a tiny percentage of units sold overall worldwide, and when they do come up here, these issues are blown way out of proportion.

Yes, some of you have had issues, that sucks for sure with an expensive tool. I hope that you get yours fixed to your satisfaction or move on to a different tool.

The OP was asking a question, fair enough. The question has been answered by Festool and dealers, there is NO Kapex recall.

Compiling data on Kapex failures seems kind of pointless to me,  if you dont know the total sales. Say you have 100 failures, again... 100 out of how many actually out there...? But Rob in Vancouver, go for it! It will be interesting data to see in any case.

Offline windmill man

  • Posts: 671
Re: Kapex Recall?
« Reply #35 on: December 28, 2015, 03:13 PM »
No the carvex works after a fashion it a god dam awful jigsaw but it works

Offline Phil Beckley

  • Posts: 1518
Re: Kapex Recall?
« Reply #36 on: December 28, 2015, 03:19 PM »
Hi
 KAPEX - Service all Inclusive
3 year warranty
15 day use and keep or money back (country specific on length of time for money back)
10 year spares availability
£100 excess in event of theft - then a new machine
Collect and return to an address of your choice during the 3 year warranty at no cost to the owner

Would a warranty policy (country specific) be available such as we offer through S.A.I on a machine that is not up to standard? - it would cost the company big time.
The numbers can be crunched but this has to be compared across the overall sales - so your figures will be skewed, your choice to use your time on this.
The Kapex is an excellent machine that has had a thrashing recently as it is the latest 'hot' topic, I am sure there will be others.
rg
Phil
 


Offline Phil Beckley

  • Posts: 1518
Re: Kapex Recall? - THERE IS NOT ONE!
« Reply #37 on: December 28, 2015, 03:21 PM »
I have watched several posts on Kapex issues.

How many do you think Festool has sold? 1,000... 5,000..10,000? More? Sure they won't tell us, but I think the majority of owners are not FOG members, so the few issues that come up here are most likely based on a very, very, very small percentage of total units sold.
Compiling data on Kapex failures seems kind of pointless to me,  if you dont know the total sales. Say you have 100 failures, again... 100 out of how many actually out there...? But Rob in Vancouver, go for it! It will be interesting data to see in any case.

Correct on both points
rg
Phil

Offline Phil Beckley

  • Posts: 1518
Re: Kapex Recall?
« Reply #38 on: December 28, 2015, 03:23 PM »
I would like to know the failure rate of the Kapex. 
There seems to be an abundance of reports where people have had their motors burn out.  A number of these instances have occurred on low usage machines both within and out of warranty.

I will complie a spreadsheet of these reports from publicly available records on the FOG,  Facebook and other sources.  I think once I get the ball rolling on this others will come forward with more kapex failures.

.......will wait with interest on this.
rg
Phil

Offline Phil Beckley

  • Posts: 1518
Re: Kapex Recall?
« Reply #39 on: December 28, 2015, 03:31 PM »
Please provide numbers.
Or at least failure rate per 1000 units sold.
Surely this would be something Festool should be proud to publish?

You know as well as I do that no figures relating to any aspect of the business can or will be released.
Phil

Offline windmill man

  • Posts: 671
Re: Kapex Recall?
« Reply #40 on: December 28, 2015, 03:32 PM »
Please put this thread out of its misery .

It's doing wonders for my post count though

Offline Festoolfootstool

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Re: Kapex Recall?
« Reply #41 on: December 28, 2015, 03:37 PM »
Please put this thread out of its misery .

It's doing wonders for my post count though

Shane would have been all over this like a rash...
If the milk turns out to be sour, I ain't the kind of **** to drink it.......

Why do Festool accessories only have a two month guarantee here in the UK ?

Offline TylerC

  • Posts: 1084
Re: Kapex Recall?
« Reply #42 on: December 28, 2015, 03:44 PM »
Yeah, I'm hesitant to shut threads down -- I don't like being called a fascist so close to Christmas -- but this feels like it's run its course.

@Rob in Vancouver If you want to create the spreadsheet, knock yourself out. Just know that (as others have brought up), it will be incomplete data.

Everyone else: Unless you have a new Kapex issue/info to bring to the table, let's let this taper off.
This account is retired. Please address all Festool questions to @festool usa.

Offline Holmz

  • Posts: 4010
Re: Kapex Recall?
« Reply #43 on: December 28, 2015, 04:11 PM »
The data will be a lot better than what Festool has been willing to provide its customers.  Which to now has been zero.

While I applaud your efforts, it seems like the fanboys believe there are no problems.
(I have no dog in the fight)

Offline Peter Halle

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Re: Kapex Recall?
« Reply #44 on: December 28, 2015, 04:19 PM »
The data will be a lot better than what Festool has been willing to provide its customers.  Which to now has been zero.

While I applaud your efforts, it seems like the fanboys believe there are no problems.
(I have no dog in the fight)

I believe that Tyler asked a simple request just two posts above.

Peter Halle - Moderator

Offline Green Koolaide

  • Posts: 114
Re: Kapex Recall?
« Reply #45 on: December 28, 2015, 04:26 PM »
Yes I agree
Let's move on from this thread it's run its course. 
I'm sure everyone who wanted to vent has vented....
Merry Christmas
"Five out of every four people have problems with fractions"

Offline Drich

  • Posts: 198
Re: Kapex Armature Question
« Reply #46 on: December 28, 2015, 04:34 PM »
Boy I sure got the hornets stired up now. I thought a asked a simple question but I guess not and with all these posts no one really answered the question on what really went wrong. It's also so funny that some want to nuke it. If you don't like this thread don't read it. I try to be polite on forums but some people just don't get it. Happy Holidays

Offline alkaline

  • Posts: 410
Re: Kapex Armature Question
« Reply #47 on: December 28, 2015, 04:40 PM »
Wow. This a really passionate debate. I add something. Although I am only a weekend carpenter. I have KAPEX more than two and a half years. I give him hard test. Oak, teak, walnut and aluminum profiles. I vote for him. It is true that I observed loss of accuracy caused by the part No.103 in the Annex. I removed it himself and now working like clock.

The second thing. For the whole era of my collection of tools this brand (15 years), I had two faults. The first length of repair lasted a one week. Second length repair lasted two weeks, the company lent me a replacement machine for the duration of repairs. It was the CMS module for router OF 2200, where the failed switch. It is a rare company with such a culture. I see no reason to panic.
Please excuse my English.
I have several boxes Festool, one MTF, four guide rails and big taste to play. )))

Offline Bert Vanderveen

  • Posts: 572
Re: Kapex Armature Question
« Reply #48 on: December 28, 2015, 04:58 PM »
It is true that I observed loss of accuracy caused by the part No.103 in the Annex. I removed it himself and now working like clock.

I remember Tim Wilmots having an issue with that part too. The two wings were not coplanar (is that the correct word for not in line with each other?). He solved the problem by adding solid wood fences, planing them to perfect alignment. There is a video about his adaptation.

BTW  My Kapex is perfect, apart from a part that was missing — easily remedied at low cost (a spring for the skirt). But I did buy it secondhand — had been in use as a demo machine for a couple of months. The upside of that, of course, was that it had been calibrated to within a thou… : )
Cheers, Bert Vanderveen

TS55 · TS55R · OF1010 · DF500 Mk2 · MFT/3 + TSB1-MW 1000 + VL + CMS TS55 + CMS PS300 + LA-CS 70/CMS · CTL Midi · RTS400 EQ · 2 x CXS Li 1,5 · T15+3 Li 4,2 · TI15 Impact Li 4,2 · Centrotec Sets 2008 + 2015 · PSB300 · LR32-SYS · RO150 · Kapex KS120 · 2 x MFK700 · RO90 · OFK700 · BS75 · OFK500 · OF2200 · CMS-GE · Vecturo 18 Li … | Mirka 1230L P&C | Hammer A3 31 Silent Power · Hammer N4400 · Hammer HS950 

Offline mastercabman

  • Posts: 1854
  • NORFOLK,VA
Re: Kapex Armature Question
« Reply #49 on: December 28, 2015, 05:47 PM »
Boy I sure got the hornets stired up now. I thought a asked a simple question but I guess not and with all these posts no one really answered the question on what really went wrong. It's also so funny that some want to nuke it. If you don't like this thread don't read it. I try to be polite on forums but some people just don't get it. Happy Holidays
Sorry that you have not got a real answer on your original question
I don't think we will ever get a real answer on what caused those motor to burn out
Even Festool couldn't tell what cause it
We just don't know the whole story of what happened
It could of been a power problem
Maybe the owner did something to the saw that caused the failure
All I can say is use your saw if something goes wrong
Have it fix by Festool
If you feel unsure about the saw take it back and get your money back before the 30 days
I don't understand!?! I keep cutting it,and it's still too short!

Offline Locks14

  • Posts: 291
Re: Kapex Armature Question
« Reply #50 on: December 28, 2015, 07:17 PM »
What I find myself unable to reconcile, despite all the objection handling done by Festool and its non-employed stakeholders, is this...

Whilst this forum only represents a small percentage of total users worldwide, it is at the absolute least, a large sample set.

Now, of all the range of tools Festool sell, some of them must sell equally well if not in more volume than the Kapex and Carvex, yet no other tools attract anywhere near as much complaint regarding reliability as they do.

So are we really saying there's no problem with these tools and it's just unfounded internet malice??

Offline bkharman

  • Posts: 1998
Re: Kapex Armature Question
« Reply #51 on: December 28, 2015, 07:43 PM »

What I find myself unable to reconcile, despite all the objection handling done by Festool and its non-employed stakeholders, is this...

Whilst this forum only represents a small percentage of total users worldwide, it is at the absolute least, a large sample set.

Now, of all the range of tools Festool sell, some of them must sell equally well if not in more volume than the Kapex and Carvex, yet no other tools attract anywhere near as much complaint regarding reliability as they do.

So are we really saying there's no problem with these tools and it's just unfounded internet malice??

The issue is only with tools that end with an "x".

Mystery solved now let's move on.

Cheers. Bryan.
People, I just want to say, you know, can we all get along? Can we get along?

Offline Peter Halle

  • Global Moderator
  • *
  • Posts: 12118
  • Magnum - My new little boy
Re: Kapex Armature Question
« Reply #52 on: December 28, 2015, 08:09 PM »

Everyone else: Unless you have a new Kapex issue/info to bring to the table, let's let this taper off.

@Locks14
Please note the polite request from a Forum Administrator

Peter
« Last Edit: December 28, 2015, 08:13 PM by Peter Halle »

Offline TylerC

  • Posts: 1084
Re: Kapex Armature Question
« Reply #53 on: December 28, 2015, 08:16 PM »
At this point the number of people asking to end this outweighs the number of people contributing. I'm putting this to bed.

If you have an issue with your Kapex, please call our service team.
This account is retired. Please address all Festool questions to @festool usa.