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Author Topic: Is Festool OK?  (Read 3820 times)

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Offline dmick

  • Posts: 41
Is Festool OK?
« on: January 12, 2021, 10:04 PM »
So, I've owned festool tools for over 20 yrs and I've never seen things so bad! My local rep was fired, ive heard local reps across the country are in short supply, just like the tools. My local Acme tools has almost no festool display space anymore and see that at other dealers as well.  Im really hoping that its just Covid, but it seems even the folks in Lebanon, OH aren't as nice on the phone.....is it just me, or is Festool in trouble or what???
Festoolian since 1999

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Offline RustE

  • Posts: 543
Is Festool OK?
« Reply #1 on: January 13, 2021, 12:29 AM »
Many companies are doing some sort of restructuring because of COVID-19. Most of the shows were cancelled last year and some already this year. Wouldn’t surprise me if the number of sales representatives decreases with each remaining person getting a larger geographic area.

No retail store wants empty floor space. If they’re not getting enough Festool products to fill-out an area, then putting something else in that area to sell makes sense. Retailers could also be waiting for new displays that go along with the Systainer3.

And I’m pretty sure Festool USA is located in Lebanon, Indiana.

Offline Peter Parfitt

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Re: Is Festool OK?
« Reply #2 on: January 13, 2021, 03:57 AM »
During the early part of the Covid crisis Festool kit was flying off the shelves. I am not sure about the last few months as I had been out of touch with Festool UK.

A Festool UK Rep was unable to visit in October but we are now in touch again and I have no doubt that all is well despite the pressures of Covid.

Many of the Festool staff will be working from home and finding it very busy. I am sure that sales are buoyant and that is why they find it difficult to keep up with orders. It must be particularly difficult for the Reps whose day to day business is visiting distributors and attending shows - neither of which is happening at the moment here in the UK.

Peter

[modified after an update]
« Last Edit: January 14, 2021, 06:49 AM by Peter Parfitt »

Offline six-point socket II

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Re: Is Festool OK?
« Reply #3 on: January 13, 2021, 06:22 AM »
I certainly hope everyone at Festool (worldwide) is doing well!

I think it was between Christmas and New Year that I requested a new catalog on the German website, a message popped up that they gladly will ship a catalog - but won't ship prior to the 12th of January. So my (wild) guess is that for the most part, the German staff is/has been out of office.

Speaking of product availability, so far I haven been able to source everything I needed - Festool and other. But it's clearly not as easy as it used to be. Try getting something from Lie-Nielsen, Veritas, Dictum's own products, (...) right now. It's a real challenge.

As Peter pointed out, everything remotely DIY/Arts/Crafts related has been flying off the shelves here as well. During the first restrictions and lockdown-light, people "invaded" DIY/ hardware stores and bought tools, consumables, materials ...

And as far as I know, the "container/shipping crisis" is not fully resolved yet, capacity not restored to pre-Covid levels.

Kind regards,
Oliver
« Last Edit: January 13, 2021, 06:27 AM by six-point socket II »
Kind regards,
Oliver

"... . Say yes to stuff, and it will take you interesting places." - Anne Richards, CEO Fidelity International

Offline mino

  • Posts: 221
Re: Is Festool OK?
« Reply #4 on: January 13, 2021, 06:28 AM »
Yeah,
 at least in Europe the DYI market exploded in the spring/summer due to the lock-downs and people suddenly having time for long-planned projects.

I had placed a Makita rail connector order in May and the shipment arrived in September (!). This for an extremely simple mass-produced part. It was nowhere available in Europe for a couple months actually.

It seems the supply chains were simply not stocked for such a sales rush which also was not "spread out" but likely had a different focus than a normal sales distribution does.
Even "mass" brands experienced supply issues throughout the year. Given how lean&mean Festool is normally operating, I would expect them to be hit pretty hard.

They likely had to emergency-restart production of a lot of parts where the stocks would otherwise last them a lot longer. Further decreasing the efficiency and effective production rates. Not to mention employees being sick home office productivity loss etc.

Lets hope it gets all sorted soon! On all accounts.
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Offline Bert Vanderveen

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Re: Is Festool OK?
« Reply #5 on: January 13, 2021, 07:29 AM »
I think it was between Christmas and New Year that I requested a new catalog on the German website, a message popped up that they gladly will ship a catalog - but won't ship prior to the 12th of January. So my (wild) guess is that for the most part, the German staff is/has been out of office.


I received a copy of the new catalogue (German) with the delayed delivery of a ETS EC 125 yesterday. So it looks like dealers have received stock of those...


BTW The pdf-download of the 2021 catalogue thru the international website (I have trouble with the local sites working properly on my iMac) contains no prices, just nice blank (okay - gray) spaces.
Cheers, Bert Vanderveen

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Offline six-point socket II

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Re: Is Festool OK?
« Reply #6 on: January 13, 2021, 07:46 AM »
Thanks for the heads up Bert!

And yes, some of the local Festool sites are a little slow while loading/navigating - noticing this on my MacBook w/ Safari as well. And late night, I have trouble loading the FOG as well. But I guess that's when the server is busy creating a backup file.

Kind regards,
Oliver
Kind regards,
Oliver

"... . Say yes to stuff, and it will take you interesting places." - Anne Richards, CEO Fidelity International

Offline DeformedTree

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Re: Is Festool OK?
« Reply #7 on: January 13, 2021, 10:06 AM »
Just assume COVID for everything.  Different parts of the world get hit hard at different times, so supply chain of the supply chain gets all sorts of disruptions that can create random issues in places folks might think are fine.

This could be hitting Festool in different ways beyond production.   With no stuff to sell, no money comes in, they may have had to lay folks off, retailers may have had to lay folks off, not for anything special to Festool, just the same reasons as any other business.

Hobby types for sure bought tools if they were in an ok place financially to do so, or not concerned about money in the near term. As COVID went on, those folks probably had what they needed, didn't want to spend more, what they wanted was out of stock, or they protested Systainer 3  [tongue].

For businesses, many may have found themselves without jobs, or not allowed to do jobs. Cut back spending on non essential items.

Festool has probably felt this just like all companies.  I'm not sure if the OP was concerned about if Festool is simply failing, or if it was a question of COVID impact, or a question of festool's mental health.

If someone see's a "space available" sign in Festool USA front yard, sure be curious, but as is, I wouldn't put much thought to it.  Go to any store like HD or Lowes,  they are understaffed, limited hours, and keep having random shortages of products. All companies are experiencing this.

Offline Bert Vanderveen

  • Posts: 766
Re: Is Festool OK?
« Reply #8 on: January 13, 2021, 11:12 AM »
The flow of parts from the Far East to Europe and Northern America is also impeded by the scarcity of shipping containers in the producing countries — it seems that the circulation of containers has slowed down because recycling products (which form a very large part of the stream of goods from West to East) are often not welcome anymore, eg the waste paper business has almost collapsed.


Imagine being dependent on certain fasteners or other parts made in Taiwan for the assembly of —let’s say sanders— and none have been shipped for a while. That would cause some serious production delays.



BTW I went to do some shopping today in 'our equivalent' of Costco & noticed that the container terminal nearby was absolutely jampacked with containers — presumably empty and waiting for cargo to be shipped.
Cheers, Bert Vanderveen

TS55 · TS55R · OF1010 · DF500 · MFT/3 + TSB1-MW 1000 + VL + CMS TS55 + CMS PS300 + LA-CS 70/CMS · CTL Midi · RTS400 · 2 x CXS Li 1,5 · T15+3 Li 4,2 · TI15 Impact Li 4,2 · Centrotec Sets 2008 + 2015 · PSB300 · LR32-SYS · RO150 · KS120 · 2 x MFK700 · RO90 · OFK700 · BS75 · OFK500 · OF2200 · CMS-GE · Vecturo 18 Li · TID 18 · TKS 80 EBS-Set · DTS 400 · ETS EC 125 w 150 pad · Surfix Set · CTL SYS · CT-VA-20 · … | Mirka 1230L P&C | Hammer: A3 31 Silent Power · N4400 · HS950 | TaigaTools: VacPods Pro Set
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Offline mino

  • Posts: 221
Re: Is Festool OK?
« Reply #9 on: January 13, 2021, 12:33 PM »
...  With no stuff to sell, no money comes in, they may have had to lay folks off, ...

I cannot speak for Festool/TTS. But Festool is a German company with a majority-local (or Czech where same applies) manufacturing.

Compared to the US "norm", German companies almost do not lay off people in bad times. They just do not.

The business culture is to plan ahead financially for "bad times" much more so than in the US and to never run a company "on the edge" financially. This is also what make them less "agile" compared to the US norm in turn. They hire less and fire less. So to speak. There are also small local banks which will hand a helping hand in case of need to a mid-size company like Festool is, if it ever came to it.

In Germany, there is even a special "Kurzarbeit" law where in a general crisis the state will pay the workers on behalf of the employer to prevent /short-term/ lay-offs and the associated disruption to the wider economy skill sets etc.

I cannot imagine a situation a company like TTS would start lay-off based on such a short (in German view) crisis like the current one. No way.


Based on this I ma sure that the effects seen around are coming form the ongoing disruption of supply chains as well as their in-house manufacture in all kinds of ways by the various restrictions. This combines with what I presume is a major shift in what (type of) tools sell the most now as compared to a year ago.

The SYS3 mess, their online platform upgrade/migration (apparently right now in full swing) as well as the traditional year end vacations period only add on.

I personally expect the situation to not settle before late Q2/early Q3 after the first vaccination waves are over and the lockdowns get less widespread.
AGC 18(@AGC 125 flange), BHC 18, C 12, CTM 36, DRC 18/4, PSC 420, RS 200, TSC 55
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Offline Alex

  • Posts: 7253
Re: Is Festool OK?
« Reply #10 on: January 13, 2021, 01:04 PM »
Festool is not OK, nobody is OK right now because our governments are destroying our economy with their draconian lockdown measures.

They think everybody has a gold stash hidden away and it is simply not true. People are seriously hurting financially right now, and companies that sell luxury goods like Festool are the first to feel that.

If the government keeps this up, the situation is going to get very bad for all of us.

 

Offline Mjolner174

  • Posts: 14
Re: Is Festool OK?
« Reply #11 on: January 13, 2021, 01:05 PM »
My local dealer who is a great guy told me last week that he is waiting on 17 orders to be filled by Festool. If you look at the US Amazon website many Festool items do not show up or show up as being unavailable with no idea when the item will be back in stock.

Some things seem to be unavailable here in the United States from any of the online retailers. For example the DF 500 is out of stock at every US online retailer that shows up in the top 20 when you do a Google search for the DF 500. I would think that it would benefit Festool tremendously to be upfront and make an announcement to the public, or at least to the FOG and explain the supply chain issues and when they realistically expect to be able to supply the out of stock items.

The other thing that I noticed is that Amazon is now charging more than the Festool market price here in the United States. For example the  TID 18 Cordless 18V Impact Driver Plus 4.0Ah kit , (2) 4.0 Ah Li Bluetooth Batteries and TCL6 Charger (#576480)
 is $349.00 at most retailers, but is $369 at Amazon, 

« Last Edit: January 13, 2021, 01:15 PM by Mjolner174 »
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Offline mino

  • Posts: 221
Re: Is Festool OK?
« Reply #12 on: January 13, 2021, 02:01 PM »
Festool is not OK, nobody is OK right now because our governments are destroying our economy with their draconian lockdown measures.

They think everybody has a gold stash hidden away and it is simply not true. People are seriously hurting financially right now, and companies that sell luxury goods like Festool are the first to feel that.

If the government keeps this up, the situation is going to get very bad for all of us.
I fully support your sentiment and view. Thankfully our gov finally returned to sanity and now enforces restrictions purely to a level of avoiding a health system overload. The notion of "eradicating the un-eradicable" was dropped recently - what a good grief that was!


But will disagree that a "luxury/high end" brands are the ones first affected.

Expensive products are normally bought by people who can afford it.
These tend to be the same people who have the buffers in place to "ride out the storm", so to speak. Their buying habits change less compared to the bulk of the market.

The most hit in a general crisis tend to be the "middle of the market" product lines. Their customers are more likely to migrate to the lower end market. This in turn compensates the lower end market's loss of "cannot afford anymore" customers.

Also, not sure how in other places, but over here the tradesmen are flooded with work, especially during the lock-downs, as people try to use the time-at-home to get long planned stuff done.
« Last Edit: January 13, 2021, 02:03 PM by mino »
AGC 18(@AGC 125 flange), BHC 18, C 12, CTM 36, DRC 18/4, PSC 420, RS 200, TSC 55
Narex: EDH 82, EFH 36(fixed@LR32), EVP 13 H-2CA
My Precious FS/2: 376, 376, 376 holy, 632, 1016 holy, 2520

Offline DeformedTree

  • Posts: 1279
Re: Is Festool OK?
« Reply #13 on: January 13, 2021, 02:34 PM »
we don't know how Festools sales break out.  But as mentioned, like many high end products targeted to professionals, the reality is the core group of folks buying them are people with disposable income.  Like those who buy high end DSLR gear,  a lot of festools sales is going to be to engineers/lawyers/dentist/etc.  Those with hobbies who have money to burn.  Sales to those folks is not hurt during such times.

Sales to your more average Jane/Joe will be, as they have to worry about where they spend money.  Those folks for sure stopped buying stuff.

Far as trades, it's all mixed on your area.  Some are real busy because people saw it as a time for home improvement, but the flip is those who put it off because they have no money for such work, or don't want strangers in their homes.  Similar for commercial work,  I've seen some stuff go full speed, some stuff stop.  If your area goes in a lockdown and you are not essential, a trade might not be able to work.   Some companies see this as a time to invest, build out, renovate, others see it as a time to cut plans back.   So while someone may be in a trade that is super busy, or know folks that are killing it in this time, the next company/tradesman may be in the complete opposite place.

In the US, we are loosing more people each day to COVID than we lost in 9/11.  The death rate in this country right now is about double normal.  4000 COVID deaths a day, makes for a general understanding things won't run so smooth as normal.

Offline Jeff Zanin

  • Posts: 274
Re: Is Festool OK?
« Reply #14 on: January 13, 2021, 03:14 PM »
Agreed with Alex and others that the economic aspect of this crisis has been greatly exacerbated by government mismanagement, incompetence, and negligence.

I have no idea about Festool but I agree with the comments that supply chain, shipping and other issues are affecting everyone.

As an anecdote: back in the summer which was between waves of infection here (Toronto suburbs) I was helping buiild a small concrete pad for a pool heater.  We do the excavation, prepare the forms, spread the gravel, add the reinforcing mesh and now go to Home Depot for the concrete.  On the skid in the concrete section there are three (3) 66kg bags of standard mix.  We need nine, so we ask the guy working there if he can bring another skid.  He says there are no more skids, what is there is it for concrete, and they have no idea when they are getting more, because COVID.

This is for a simple bulk product which I suspect is made locally or at least in Canada, it is is hard to reconcile a shortage with container or shipping issues.  But I guess the guy who makes the bags, or the guy who drives the truck, or the guy who fixes the truck, or the guy who loads or unloads the truck could be off sick, or taking care of someone who is sick. 

Undoubtedly the lockdown has increased the demand for many products and materials and likely broken most inventory / stocking / manufacturing / shipping algorithms.

Also COVID has become the all-purpose excuse for all sorts of ineptitude and general slacking off.

We ended up buying the last nine bags of _premium_ concrete they had on another skid.  So it is a pretty fancy pad for a pool heater.

Offline dallas8338

  • Posts: 19
Re: Is Festool OK?
« Reply #15 on: January 13, 2021, 03:24 PM »
Maybe it's been discussed before but here in the US Rockler started carrying Festool again during the pandemic.  They had to get displays, inventory and training ready for them.  I've heard people say their dealers couldn't get ahold of the Kapex combo specials or dominos- well at my local Rockler they have 3 DF-500s and 3 700s on the shelf.  I don't really go there often but the last time I did I was impressed with the selection- almost everything was in the new Sys3, and the accessory selection beats the local Woodcraft.

I'm sure other factors played into product availability and the countless release push backs on the STM and the edge sander guide- but let's not discount the big push Festool did to get back into Rockler.  There's no doubt they held back inventory to build up full displays for them.

Offline Mjolner174

  • Posts: 14
Re: Is Festool OK?
« Reply #16 on: January 13, 2021, 05:08 PM »
What town is the Rockler in with the Dominos?

T
W. Robb Graham

The most important woodworking rule is to never put your finger anyplace you wouldn't put your ______ .

Offline dallas8338

  • Posts: 19
Re: Is Festool OK?
« Reply #17 on: January 13, 2021, 06:11 PM »
What town is the Rockler in with the Dominos?

Cincinnati

Offline RustE

  • Posts: 543
Re: Is Festool OK?
« Reply #18 on: January 13, 2021, 06:24 PM »
What town is the Rockler in with the Dominos?
Cincinnati

Which is amusing since Woodcraft is about a mile down the road.

Offline JimH2

  • Posts: 1023
Re: Is Festool OK?
« Reply #19 on: January 13, 2021, 06:32 PM »
The overriding factor beyond sick workers affecting production reducing production levels over concern for reduced demand due to the virus. It was not just one component, but multiple components that go into a product. The farther up the supply chain the harder to get things moving again as there were likely downstream supply chain issues.

Add to that a remodeling craze, at least in the US, and demand for products to facilitate reopening. I'd guess plexiglass is either hard to come by or crazy expensive or both.

Lumber prices are slowly starting to come back down from the stratosphere, but not much. I've been holding off on starting a new home for a while, but at some point will have to start.

Offline serge0n

  • Posts: 141
Re: Is Festool OK?
« Reply #20 on: January 13, 2021, 06:39 PM »
People are seriously hurting financially right now, and companies that sell luxury goods like Festool are the first to feel that.

On the contrary, this is surprisingly not true at all, at least for North America. I work in ecommerce, we sell luxury goods, stuff to buy when you have money to burn. We had a heck of a year, sales are through the roof. We are hurting a bit, but not because of the lack of sales, it's inventory problems related to container shortages and the upcoming Chinese New Year which at some factories will last for a never heard before 8 weeks!

A lot of Festool tools are on backorder as well, meaning their inventory was practically wiped out. They should be doing really well in terms of sales. Fulfilling those back orders is going to be a challenge though.

My guess is that when everything is closed due to covid a lot of folks with steady income start saving a lot of money that in normal times would be spend on eating out, going to the movies, travel, vacations, etc. This saved money is not going to sit at the bank, it's getting spent online. With nothing else to do shopping becomes the only available pastime for many.

Offline six-point socket II

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Re: Is Festool OK?
« Reply #21 on: January 14, 2021, 07:36 AM »
And for our friends from the UK, there seems to be some serious hick-ups at the border right now. Customers having trouble filling out the correct paperwork/ filling out the paperwork correctly. Causing even a well situated veteran of the cargo/shipping world like DB Schenker to temporarily halt shipments to the UK.

https://www.bloomberg.com/news/articles/2021-01-13/db-schenker-suspends-deliveries-to-u-k-due-to-brexit-trouble

I guess we really just need patience and be well-disposed towards each other, be it private or commercial.

Covid, Brexit, that's all going to stick with us for some time ... Germany hit another Covid death toll record today ... 1244 ...


Kind regards,
Oliver
Kind regards,
Oliver

"... . Say yes to stuff, and it will take you interesting places." - Anne Richards, CEO Fidelity International

Offline Peter Parfitt

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Re: Is Festool OK?
« Reply #22 on: January 14, 2021, 09:02 AM »
And for our friends from the UK, there seems to be some serious hick-ups at the border right now. Customers having trouble filling out the correct paperwork/ filling out the paperwork correctly. Causing even a well situated veteran of the cargo/shipping world like DB Schenker to temporarily halt shipments to the UK.

https://www.bloomberg.com/news/articles/2021-01-13/db-schenker-suspends-deliveries-to-u-k-due-to-brexit-trouble

I guess we really just need patience and be well-disposed towards each other, be it private or commercial.

Covid, Brexit, that's all going to stick with us for some time ... Germany hit another Covid death toll record today ... 1244 ...


Kind regards,
Oliver

Hi Oliver

There is (or certainly was) a third factor that has caused huge hold-ups and that is the off-balance of container movements. The numbers coming into the UK were greatly increased as we went into November probably as a pre-Brexit stocking up exercise for industry and retail. As a result the ports became clogged with empty containers because the trade was not balanced (a match between imports and exports).

I have been waiting for some machinery which should be inbound from the US but had to be diverted to Antwerp. I am told that it should arrive this month having originally been forecast for November.

The stock piling will have ceased now and I am sure that the container situation is being sorted out. However, the newly introduced paperwork for cross border trade will take a while to settle down as people get used to the form filling and border checks. It will be okay very soon I hope.

Peter

Offline DeformedTree

  • Posts: 1279
Re: Is Festool OK?
« Reply #23 on: January 14, 2021, 05:32 PM »
As someone in the US, the situation with the EU and the UK is interesting.  I don't see the 2 sides deciding to massively reduce business between each other, so it means companies will have to learn how to work/sell/trade/etc in and out of the EU bubble. For those of us who try to buy things from the EU just to hit the wall of the EU where companies are "international" but only in the sense of "within the EU", it might make things much better for us.  If they have to learn it and set things up for the UK, they might then take the steps to sell in and out of Canada/USA more.

Or the UK finds itself with more trade back and forth with the US.  UK could join NAFTA :)

I'm sure a lot of folks over there are learning fast that no matter what kind of complaints they might have had with the EU, that things worked very smoothly, even if they didn't understand/accept it.


Offline mino

  • Posts: 221
Re: Is Festool OK?
« Reply #24 on: January 15, 2021, 07:00 AM »
As someone in the US, the situation with the EU and the UK is interesting.  I don't see the 2 sides deciding to massively reduce business between each other, so it means companies will have to learn how to work/sell/trade/etc in and out of the EU bubble. For those of us who try to buy things from the EU just to hit the wall of the EU where companies are "international" but only in the sense of "within the EU", it might make things much better for us.  If they have to learn it and set things up for the UK, they might then take the steps to sell in and out of Canada/USA more.

Or the UK finds itself with more trade back and forth with the US.  UK could join NAFTA :)

I'm sure a lot of folks over there are learning fast that no matter what kind of complaints they might have had with the EU, that things worked very smoothly, even if they didn't understand/accept it.
The biggest trade hurdles are not paperwork but regulatory. And this part is not changing - the UK has agreed to keep aligned to EU standards.

The current delays are of the "new paperwork which no one knew how it will look ahead of time as deal was signed on last minute" sort. It is temporary and does not create any real design/compliance demands on the producers per above.

The biggest hurdle for power /but not only/ tools export to US is the local "litigious" culture. Injury claims which in Europe (bar UK, mind you) would be thrown out on the grounds of user "not applying appropriate caution" have a pretty good chance to succeed in US. Not to mention the costs for an (often small and specialized) company to defend in court even if they win. Just not worth it if you are not planning to "go big".

In Europe, everyone knows such cases will be thrown out at first instance, so does not even try ... A cultural thing I guess.
« Last Edit: January 15, 2021, 07:03 AM by mino »
AGC 18(@AGC 125 flange), BHC 18, C 12, CTM 36, DRC 18/4, PSC 420, RS 200, TSC 55
Narex: EDH 82, EFH 36(fixed@LR32), EVP 13 H-2CA
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Offline six-point socket II

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Re: Is Festool OK?
« Reply #25 on: January 15, 2021, 07:16 AM »
@Peter Parfitt Thanks Peter, I've been following all of this pretty closely - it's always interesting to hear from someone "on the other side of the Channel"!

Kind regards,
Oliver
Kind regards,
Oliver

"... . Say yes to stuff, and it will take you interesting places." - Anne Richards, CEO Fidelity International

Offline leakyroof

  • Posts: 2335
Re: Is Festool OK?
« Reply #26 on: January 16, 2021, 03:24 PM »
While I didn't need much of any Festool related last year, my local dealer WAS selling at a higher rate even with Covid and all its related issues /effects on Supply Chain,  until stocks became back ordered form being sold out.
 I DID however need things from other places, and had to get used to often common items being sold out, or really in short supply that were not part of the highly talked about things such as Toilet Paper and other Grocery Goods.
 I'd go into a Home Depot, and they were out of 90 min Durabond, but had 45 or 20 min versions in 'some' stock.
 Or the next week HD was over flowing with 90min Lightweight Drywall Compound, but not much in any of the versions of Durabond.
  Lumber prices, yeah, all over the place, when you could get what you wanted.
   There is a new house being built next door to us, the builder talked to us about his delay in getting Truss Assemblies out of Wisconsin , due to Covid there. So that put his time table for finishing the house clear into this Summer, months behind what they had originally planned on.

 On a different Tool Note, I was on-line at Grizzly's website this week, many items were on back order, the most I'd ever seen from them.

 AS far as Brexit and good out of the UK, I'm acutely aware of those headaches since I depend on the Brits to get us our Jaguar and Land Rover vehicles, parts, and support on a timely manner.  We here in the US all dreaded the long dragged out scope of Brexit, but never dreamed it would be a 1 /2 punch with a Global Pandemic added to it at the same time. [eek] [eek] [eek]

 2021 will be a long year all over again... [blink] [blink] [blink]
  At least I'm fully stocked on all my Festool Consumables.... [smile] [smile] [wink] [wink]
Not as many Sanders as PA Floor guy.....