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Author Topic: festoolusa.com  (Read 6663 times)

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Offline neilc

  • Posts: 3152
Re: festoolusa.com
« Reply #30 on: May 17, 2023, 03:48 PM »
neilc,

Thanks. That worked for me. Hope I now stay connected. If I don't, I believe that I have a way back. I'm not very computer savvy. Thank you.

Great to hear.  Hope it worked for @Cheese as well!

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Offline MattFestool

  • Festool USA Employee
    FOG Administrator
  • *
  • Posts: 15
Re: festoolusa.com
« Reply #31 on: May 18, 2023, 10:01 AM »
So I have my Mac today and I come back to see @SHVentus can get to the site now!  That's great!

@neilc Thanks for helping out with the clear history idea!

@Cheese let us know if this works for you!


Online Cheese

  • Posts: 11050
Re: festoolusa.com
« Reply #32 on: May 18, 2023, 11:09 AM »
So I have my Mac today and I come back to see @SHVentus can get to the site now!  That's great!

@neilc Thanks for helping out with the clear history idea!

@Cheese let us know if this works for you!

Per Neil's suggestion, last evening I erased the history on the MB Pro and the Festool website now loads properly with JavaScript enabled.  Thanks Neil...[thumbs up]

This morning I did the same with the iMac but nothing changed.  [sad]  I then erased the Safari cache and the Festool web site will still not load. However, if I disable JavaScript, then the Festool website fully loads and becomes operational but any other web site I visit does not.  [scratch chin]

I finally erased the history a 2nd time along with erasing the cache a 2nd time and the Festool website will still not load unless I disable JavaScript.

Offline 4nthony

  • Posts: 677
    • Slack for Recon Tools
Re: festoolusa.com
« Reply #33 on: May 22, 2023, 01:08 PM »
Not sure if I should piggy-back on this thread or start a new one...

On FestoolUSA, under "My Products", the links to the "Spare Parts Catalogue" for all of my tools goes to a 404 page.




Code: [Select]

https://www.festoolusa.com/myfestool/[object%20Promise]


The other links for repair and accessories work fine.

Cheers.
Recon Tool Notifications

Anthony

"The best way to get a correct answer on the internet is to post an obviously wrong answer and wait for someone to correct you." - Kevin Kelly

Offline JimH2

  • Posts: 1295
Re: festoolusa.com
« Reply #34 on: June 04, 2023, 12:20 PM »
Loads without issue on my 2019 MBP running the latest version of Ventura. Trying to figure this out is a rabbit hole with all of the various OS major/minor versions and Safari versions along with browser extensions. Throw in the zealots who hold insist on running older versions (even unsupported) of OS X for various reasons, none of which should override the security concerns of running unsupported and out of date software and you have the needle in the haystack.

I'd start with browser extensions possibly being the problem. I have an extension that interferes with "Pay with PayPal". The login window opens but never loads. Disabling the extension fixes it so I disable then re-enable.