Having trouble with your Festool power tool? Well, we're here to help you. Before posting to the forum, give us a chance to diagnose and resolve your issue. In the U.S. and Canada, call us toll-free at 888-337-8600 on Monday-Friday between 8a-5p EST or contact us via email at service@festoolusa.com. For other countries, please visit http://www.festool.com for contact information for your local Festool service department.

Author Topic: Festoolrecon processing times  (Read 2099 times)

0 Members and 1 Guest are viewing this topic.

Offline capww8

  • Posts: 38
Festoolrecon processing times
« on: February 12, 2020, 09:40 AM »
How long does festoolrecon typically take to get an order out the door?

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.


Offline JayStPeter

  • Posts: 399
Re: Festoolrecon processing times
« Reply #1 on: February 12, 2020, 09:54 AM »
Pretty quick for me.  Had the tool within 4-5 days IIRC.
Jay St. Peter

Offline kmickey

  • Posts: 50
Re: Festoolrecon processing times
« Reply #2 on: February 12, 2020, 01:11 PM »
Same or next day usually.  Time suck for me is ground shipping to SoCal.

Online Peter Halle

  • Global Moderator
  • *
  • Posts: 12704
  • Ain't so Small no More
Re: Festoolrecon processing times
« Reply #3 on: February 12, 2020, 01:31 PM »
How long does festoolrecon typically take to get an order out the door?

You might want to give them a call and ask about your situation.  I am sure demand, day of the week, etc all come into play somehow.

Peter

Offline RKA

  • Posts: 1980
Re: Festoolrecon processing times
« Reply #4 on: February 12, 2020, 05:37 PM »
I would give them up to a week to get it out the door (they aren't Amazon afterall).  Check your spam as well, maybe you got a shipping notification but didn't see it yet?  And if you didn't, I thought I recall some people had rec'd packages without getting the shipping notification first, so don't be surprised if it shows up unannounced.
-Raj