Festool Owners Group
FESTOOL DISCUSSIONS => Ask Festool => Topic started by: DanielT30 on January 02, 2021, 03:19 PM
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I'm struggling to submit my registration information.
Issue #1: Tool Registration Weblinks from the Festoolusa.com site are dead"
Consolidation of broken links:
- [size=78%]https://service.festoolusa.com/account/tools/register (https://service.festoolusa.com/account/tools/register)[/size][/size][size=78%] - Results in a "404 File or directory not found" "The resource you are looking for might have been moved, had it's name changed, or is [/size][size=78%][/size]temporarily[size=78%][/size][size=78%] unavailable."[/size][size=78%]
- [/size][size=78%]https://www.festoolusa.com/service/service-all-inclusive/registration (https://www.festoolusa.com/service/service-all-inclusive/registration)[/size][/size][size=78%] - Results in a "Oops! We can't find what you are looking for.. The webpage doesn't exist or isn't available anymore." On the bottom of this error page though there[/size][/size] is a link for <Register your tool to Warranty all-inclusive", but when you press that it directs you to https://www.festoolusa.com/myfestool/registration which is the "My Festool - your personal account", which isn't linked to the Festool USA login, nor does it provide you with the ability to register on to the login.festool.com.
Issue #2: When in my Festool USA user account registration I am unable to enter my dealer's location.
- [/size]I can find it on the pull down (Minnesota Woodbury#13), but when I click on it I'm returned to the starting point without adding the dealers location to my account.
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Hi I experienced the same problem while trying to register my new TS55 track saw.
The registration like given in your owners manual will not allow you to register the tool.
I did some web surfing and found the proper site.
You have to go to the Festool Service and registration site. Not the registration site.
I was able to input all the information including dealer, model and serial number.
I hope this helps.