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Author Topic: Festool USA tool registration links do not function  (Read 1245 times)

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Offline DanielT30

  • Posts: 1
Festool USA tool registration links do not function
« on: January 02, 2021, 03:19 PM »
I'm struggling to submit my registration information.

Issue #1:  Tool Registration Weblinks from the Festoolusa.com site are dead"

Consolidation of broken links:
  • [size=78%]https://service.festoolusa.com/account/tools/register[/size][/size][size=78%]  - Results in a "404 File or directory not found"  "The resource you are looking for might have been moved, had it's name changed, or is [/size][size=78%][/size]temporarily[size=78%][/size][size=78%] unavailable."[/size][size=78%]
  • [/size][size=78%]https://www.festoolusa.com/service/service-all-inclusive/registration[/size][/size][size=78%] - Results in a "Oops! We can't find what you are looking for..  The webpage doesn't exist or isn't available anymore."  On the bottom of this error page though there[/size][/size] is a link for <Register your tool to Warranty all-inclusive", but when you press that it directs you to https://www.festoolusa.com/myfestool/registration which is the "My Festool - your personal account", which isn't linked to the Festool USA login, nor does it provide you with the ability to register on to the login.festool.com.   
Issue #2:  When in my Festool USA user account registration I am unable to enter my dealer's location. 
  • [/size]I can find it on the pull down (Minnesota Woodbury#13), but when I click on it I'm returned to the starting point without adding the dealers location to my account.

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Offline Out of Square

  • Posts: 2
Re: Festool USA tool registration links do not function
« Reply #1 on: January 02, 2021, 03:40 PM »
Hi I experienced the same problem while trying to register my new TS55 track saw.
The registration like given in your owners manual will not allow you to register the tool.
I did some web surfing and found the proper site.
You have to go to the Festool Service and registration site. Not the registration site.
I was able to input all the information including dealer, model and serial number.
I hope this helps.