So it's not just me then? I don't get e-mails anymore.

They've been selling items since November 2020 ... VAC Sys, Drywall Sander, Router Table, Dust Extractor, Orbital Finish Sander, Vecturo, Kapex 120, OF 2200, Rotex, Centuro, Domino DF 500, Jigsaw, Linear Detail Sander, OF 1400, CT Midi, Cordless Drills, SysRock Radio, Air Sander, Tracksaw, OF 1010, MFT/3 and many combos just to name a few! LOL

But did you get emails?

No - it appears that emails are no longer going out. To be honest that doesn't change much because the emails could not keep up with the pace of the changes - as items often are replaced and then sold faster than emails could be sent, read, and responded to. Would be helpful if email was sent occasionally to tell those who have signed up when they are about to take a break from posting tools, and when they are resuming sales.

With just a "little" communication from Festool USA about the process most users would be much more understanding, and happier with the service.

No - it appears that emails are no longer going out. To be honest that doesn't change much because the emails could not keep up with the pace of the changes - as items often are replaced and then sold faster than emails could be sent, read, and responded to. Would be helpful if email was sent occasionally to tell those who have signed up when they are about to take a break from posting tools, and when they are resuming sales.

With just a "little" communication from Festool USA about the process most users would be much more understanding, and happier with the service.

Amen...to all you've said. 

Last week I went to the Festool Recon site and added my email to the list...it came back and said that I was already on their email list. 

So, a week later and still no emails, obviously Festool doesn't want to email folks for one reason or another. The Kapex was for sale yesterday around 3:00 PM and I noticed it's still for sale today.    With the older Festoolrecon methods that/those Kapex's wouldn't last for longer than 15 minutes.

Out of curiosity, how can you tell that they sold 12 Kapex saws?

They certainly have moved a lot of items in the last couple of weeks through Recon.  Earlier this week in 30 minutes I saw five or six different items come up and then disappear, so I am guessing some were 1 or 2 items and sold out quickly. Then they seem to get stuck on an item, like this Kapex.

My guess is the next item is a 36AC dust extractor and 225 Planex combo. 

Out of curiosity, how can you tell that they sold 12 Kapex saws?

They certainly have moved a lot of items in the last couple of weeks through Recon.  Earlier this week in 30 minutes I saw five or six different items come up and then disappear, so I am guessing some were 1 or 2 items and sold out quickly. Then they seem to get stuck on an item, like this Kapex.

My guess is the next item is a 36AC dust extractor and 225 Planex combo.

They sold at least 10 Kapex combos, 8 Kapex within a few others days, and 14 since yesterday ... I know this because my day job is managing Business Analytics / Data Science which includes automated data extraction/historicization.  These items are not stuck ... they are selling and re-listing the exact same item until they move to a new product.

Thanks Bugsysiegals for telling me how you came up with the Kapex units sold, although if you told me VooDoo I would probably understand it easier.  My computer days were Fortran, CMS-80 and hoping you did not drop your stack of punched IBM 80 column cards and get them out of order.  I guess I am a little out of date. I do remember that the computer HAL in S.O. 2001 is just IBM shifted over one letter, but have not kept up to date since then. 

So I guess I see some folks wanting the emails, but that just sounds like a night mare of getting flooded with stuff. I figured most folks if they are into looking for stuff would just keep a bookmark handing and refresh it from time to time when they go to their computer.

I'm guessing there is some level of work on Festool's side to make them, send them, deal with people responding, etc.  Unless Festool is filled with stuff they need to get out the door, not sending the emails just means stuff will probably be up there longer, give more folks a chance to see it, make the "store look more full", etc.

If they have sold 14 Kapex back to back, that's just dumb.  I suppose on one level it's easy to move the pile of Kapex closer to the loading dock and just send them all out.  But I would think they would try to have a variety to the stream of stuff.

I just received this e-mail back from Festool Recon:

"Hi Matthew

The email system is currently down, but your email shows as subscribed to the mailing list so you are good to go. We would simply advise that you keep an eye on the site directly for recon sales for the time being.

Kind Regards,
Festool Recon"

Well now that's an interesting statement...so the email system must have been down for the last 8-10 months and is currently still down because I have had a subscription to the mailing list for the last 5 years as confirmed by Festool last week and yet, I've never received an email from Festool since this new Festool Recon approach was initiated. 

Well that's interesting...I was able to place an order for an item. Wonder if it's a mistake and they will cancel the order?

Well that's interesting...I was able to place an order for an item. Wonder if it's a mistake and they will cancel the order?

If you purchased the item Festool will send you a receipt via email.

I wouldn't worry - I'm pretty sure you're good to go and will receive the item you purchased.

I ordered the TSC55 off the recon site on 1/15/2021 and it arrived on 1/20/2021.

Funny how good these guys can be at tools but how bad they can be at IT stuff   .

When you got to festoolrecon.com all you see is "Wow, today's offering went fast!". The navigation links take you to a couple of other pages, but nothing interesting. HOWEVER there is this completely hidden, apparently secret set of pages on the site at festoolrecon.com/collections which has a couple of additional sections under it with a ton of products available (well, hopefully available, I guess we're all still not sure).

So how exactly is anyone supposed to FIND any of these great offerings? I mean, we know that emails aren't going out anymore. And we know that there aren't any links to these seemingly hidden pages full of products. Doesn't seem like the best setup to me if your intent is to get rid of refurbished / reconditioned inventory...

@Cheese Did you pick up a 2200? Are you throwing it in the CMS or keeping it out?

I'm putting it in the CMS Dyna and am ordering a Woodpeckers micro-adjust to also add to the CMS.    Should be fun...

I managed to get a sander as well after I spent too much time considering my options yesterday. It's crazy how quickly everything sells...