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Author Topic: Festool Recon Topic (compiled)  (Read 96968 times)

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Offline DynaGlide

  • Posts: 1096
Re: Recon site
« Reply #30 on: January 15, 2021, 01:57 PM »
So it's not just me then? I don't get e-mails anymore.
Instagram @matts.garage

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Offline Bugsysiegals

  • Posts: 823
Re: Recon site
« Reply #31 on: January 15, 2021, 02:43 PM »
They've been selling items since November 2020 ... VAC Sys, Drywall Sander, Router Table, Dust Extractor, Orbital Finish Sander, Vecturo, Kapex 120, OF 2200, Rotex, Centuro, Domino DF 500, Jigsaw, Linear Detail Sander, OF 1400, CT Midi, Cordless Drills, SysRock Radio, Air Sander, Tracksaw, OF 1010, MFT/3 and many combos just to name a few! LOL

Offline DynaGlide

  • Posts: 1096
Re: Recon site
« Reply #32 on: January 15, 2021, 02:56 PM »
They've been selling items since November 2020 ... VAC Sys, Drywall Sander, Router Table, Dust Extractor, Orbital Finish Sander, Vecturo, Kapex 120, OF 2200, Rotex, Centuro, Domino DF 500, Jigsaw, Linear Detail Sander, OF 1400, CT Midi, Cordless Drills, SysRock Radio, Air Sander, Tracksaw, OF 1010, MFT/3 and many combos just to name a few! LOL

But did you get emails?
Instagram @matts.garage

Offline Bugsysiegals

  • Posts: 823
Re: Recon site
« Reply #33 on: January 15, 2021, 03:50 PM »
No I didn’t get emails ... I’ve my own alerts.

Offline SouthRider

  • Posts: 195
Re: Recon site
« Reply #34 on: January 15, 2021, 08:56 PM »
No - it appears that emails are no longer going out. To be honest that doesn't change much because the emails could not keep up with the pace of the changes - as items often are replaced and then sold faster than emails could be sent, read, and responded to. Would be helpful if email was sent occasionally to tell those who have signed up when they are about to take a break from posting tools, and when they are resuming sales.

With just a "little" communication from Festool USA about the process most users would be much more understanding, and happier with the service.
"We, the willing, led by the unknowing, are doing the impossible, for the ungrateful. We have done so much, for so long, with so little, that we are now qualified to do almost anything, with nothing at all."

Offline jsjordan1

  • Posts: 1
Re: Recon site
« Reply #35 on: January 17, 2021, 11:20 AM »
Kapex miter saw is now on there!!

Online Cheese

  • Posts: 8887
Re: Recon site
« Reply #36 on: January 17, 2021, 11:30 AM »
No - it appears that emails are no longer going out. To be honest that doesn't change much because the emails could not keep up with the pace of the changes - as items often are replaced and then sold faster than emails could be sent, read, and responded to. Would be helpful if email was sent occasionally to tell those who have signed up when they are about to take a break from posting tools, and when they are resuming sales.

With just a "little" communication from Festool USA about the process most users would be much more understanding, and happier with the service.

Amen...to all you've said.  [big grin]

Last week I went to the Festool Recon site and added my email to the list...it came back and said that I was already on their email list. 

So, a week later and still no emails, obviously Festool doesn't want to email folks for one reason or another. The Kapex was for sale yesterday around 3:00 PM and I noticed it's still for sale today.  [eek]  With the older Festoolrecon methods that/those Kapex's wouldn't last for longer than 15 minutes.

Offline Bugsysiegals

  • Posts: 823
Re: Recon site
« Reply #37 on: January 17, 2021, 12:03 PM »
They’re definitely not hurting for sales without emails ... they’ve sold 12 Kapex since 3pm yesterday and all sorts of other items continually moving through at a quick pace...

Offline Yardbird

  • Posts: 219
Re: Recon site
« Reply #38 on: January 17, 2021, 12:49 PM »
Out of curiosity, how can you tell that they sold 12 Kapex saws?

They certainly have moved a lot of items in the last couple of weeks through Recon.  Earlier this week in 30 minutes I saw five or six different items come up and then disappear, so I am guessing some were 1 or 2 items and sold out quickly. Then they seem to get stuck on an item, like this Kapex.

My guess is the next item is a 36AC dust extractor and 225 Planex combo. 

Offline DynaGlide

  • Posts: 1096
Re: Recon site
« Reply #39 on: January 17, 2021, 12:49 PM »
My issue re: the emails. If I don't get them I can't go into my email history and see what's come up and for what price. If you have the e-mail with the link you can click on it long after it's sold to see what they sold it for on the Recon site. This helps me decide if I want to buy new or wait for it to come to Recon again.
Instagram @matts.garage

Offline Bugsysiegals

  • Posts: 823
Re: Recon site
« Reply #40 on: January 17, 2021, 02:22 PM »
Out of curiosity, how can you tell that they sold 12 Kapex saws?

They certainly have moved a lot of items in the last couple of weeks through Recon.  Earlier this week in 30 minutes I saw five or six different items come up and then disappear, so I am guessing some were 1 or 2 items and sold out quickly. Then they seem to get stuck on an item, like this Kapex.

My guess is the next item is a 36AC dust extractor and 225 Planex combo.

They sold at least 10 Kapex combos, 8 Kapex within a few others days, and 14 since yesterday ... I know this because my day job is managing Business Analytics / Data Science which includes automated data extraction/historicization.  These items are not stuck ... they are selling and re-listing the exact same item until they move to a new product.

Offline Bugsysiegals

  • Posts: 823
Re: Recon site
« Reply #41 on: January 17, 2021, 02:24 PM »
My issue re: the emails. If I don't get them I can't go into my email history and see what's come up and for what price. If you have the e-mail with the link you can click on it long after it's sold to see what they sold it for on the Recon site. This helps me decide if I want to buy new or wait for it to come to Recon again.

I can tell you the price ... what item are you looking for?

Offline Yardbird

  • Posts: 219
Re: Recon site
« Reply #42 on: January 17, 2021, 03:00 PM »
Thanks Bugsysiegals for telling me how you came up with the Kapex units sold, although if you told me VooDoo I would probably understand it easier.  My computer days were Fortran, CMS-80 and hoping you did not drop your stack of punched IBM 80 column cards and get them out of order.  I guess I am a little out of date. I do remember that the computer HAL in S.O. 2001 is just IBM shifted over one letter, but have not kept up to date since then. 

Offline DeformedTree

  • Posts: 1371
Re: Recon site
« Reply #43 on: January 17, 2021, 03:54 PM »
Thanks Bugsysiegals for telling me how you came up with the Kapex units sold, although if you told me VooDoo I would probably understand it easier.  My computer days were Fortran, CMS-80 and hoping you did not drop your stack of punched IBM 80 column cards and get them out of order.  I guess I am a little out of date. I do remember that the computer HAL in S.O. 2001 is just IBM shifted over one letter, but have not kept up to date since then.

Bob would like to know if you want to get coffee sometime. 


Offline DeformedTree

  • Posts: 1371
Re: Recon site
« Reply #44 on: January 17, 2021, 04:01 PM »
So I guess I see some folks wanting the emails, but that just sounds like a night mare of getting flooded with stuff. I figured most folks if they are into looking for stuff would just keep a bookmark handing and refresh it from time to time when they go to their computer.

I'm guessing there is some level of work on Festool's side to make them, send them, deal with people responding, etc.  Unless Festool is filled with stuff they need to get out the door, not sending the emails just means stuff will probably be up there longer, give more folks a chance to see it, make the "store look more full", etc.

If they have sold 14 Kapex back to back, that's just dumb.  I suppose on one level it's easy to move the pile of Kapex closer to the loading dock and just send them all out.  But I would think they would try to have a variety to the stream of stuff.

Offline DynaGlide

  • Posts: 1096
Re: Recon site
« Reply #45 on: January 18, 2021, 08:01 AM »
I just received this e-mail back from Festool Recon:

"Hi Matthew

The email system is currently down, but your email shows as subscribed to the mailing list so you are good to go. We would simply advise that you keep an eye on the site directly for recon sales for the time being.

Kind Regards,
Festool Recon"
Instagram @matts.garage

Online Cheese

  • Posts: 8887
Re: Recon site
« Reply #46 on: January 18, 2021, 10:20 AM »
I just received this e-mail back from Festool Recon:

"Hi Matthew

The email system is currently down, but your email shows as subscribed to the mailing list so you are good to go. We would simply advise that you keep an eye on the site directly for recon sales for the time being.

Kind Regards,
Festool Recon"

Well now that's an interesting statement...so the email system must have been down for the last 8-10 months and is currently still down because I have had a subscription to the mailing list for the last 5 years as confirmed by Festool last week and yet, I've never received an email from Festool since this new Festool Recon approach was initiated.  [jawdrop]

Offline DeformedTree

  • Posts: 1371
Re: Recon site
« Reply #47 on: January 18, 2021, 10:28 AM »
Well,  server down could mean many things.

1) Employee who had the password was laid off
2) Sledgehammer embedded into server, service ticket issues, not yet serviced.
3) Server broke, waiting on parts parts.
4) Attempt to convert server from metric to inch went bad.

Offline Christopher Fitch

  • Posts: 134
Re: What Happened to Festool Recon?
« Reply #48 on: February 08, 2021, 11:30 AM »
Well that's interesting...I was able to place an order for an item. Wonder if it's a mistake and they will cancel the order?

Online Cheese

  • Posts: 8887
Re: What Happened to Festool Recon?
« Reply #49 on: February 08, 2021, 11:31 AM »
Every item you click on is sold, so I assume that's it for Monday. I did score an OF 2200 so I can't complain. [smile]

Online Cheese

  • Posts: 8887
Re: What Happened to Festool Recon?
« Reply #50 on: February 08, 2021, 11:32 AM »
Well that's interesting...I was able to place an order for an item. Wonder if it's a mistake and they will cancel the order?

If you purchased the item Festool will send you a receipt via email.

Offline Christopher Fitch

  • Posts: 134
Re: What Happened to Festool Recon?
« Reply #51 on: February 08, 2021, 11:40 AM »
I did receive an email confirming my order and it hit my credit card. I can also see it in my account on the page.

Guess I got lucky? I'm still 100% skeptical.

I've only scored one Festool recon item over the years. That was when they used to run them through dealers - that's how I got my MFT/3. I've never been able to even see an available item under the new system - forget about buying one.

Repeating - I'm skeptical I actually got this item.

Offline GoingMyWay

  • Posts: 1385
Re: What Happened to Festool Recon?
« Reply #52 on: February 08, 2021, 11:44 AM »
I wouldn't worry - I'm pretty sure you're good to go and will receive the item you purchased.

I ordered the TSC55 off the recon site on 1/15/2021 and it arrived on 1/20/2021.
Inquiring Minds Want to Know

TS55, CT26, RO150, CXS, ETS 150/3, ETS EC 150/5, MFT/3, TS75, DF500, DTS400, OF1400, CT SYS

Offline jussi

  • Posts: 399
Re: What Happened to Festool Recon?
« Reply #53 on: February 08, 2021, 11:53 AM »
Man they had every item available except the one I wanted  [mad] 
Hope you're orders went through

Offline DynaGlide

  • Posts: 1096
Re: What Happened to Festool Recon?
« Reply #54 on: February 08, 2021, 12:47 PM »
What item were you looking for?

Can you share what items were up and for what prices? I'm sure I'm not alone in wondering what was up for offer.
Instagram @matts.garage

Offline jussi

  • Posts: 399
Re: What Happened to Festool Recon?
« Reply #55 on: February 08, 2021, 12:51 PM »
It turns out it doesn’t exist  [unsure] lol. For some reason I thought Festool made a cordless ets ec 150.  sucks getting old lol

Offline mbcomer

  • Posts: 4
Re: What Happened to Festool Recon?
« Reply #56 on: February 08, 2021, 01:09 PM »
Funny how good these guys can be at tools but how bad they can be at IT stuff   [eek].

When you got to festoolrecon.com all you see is "Wow, today's offering went fast!". The navigation links take you to a couple of other pages, but nothing interesting. HOWEVER there is this completely hidden, apparently secret set of pages on the site at festoolrecon.com/collections which has a couple of additional sections under it with a ton of products available (well, hopefully available, I guess we're all still not sure).

So how exactly is anyone supposed to FIND any of these great offerings? I mean, we know that emails aren't going out anymore. And we know that there aren't any links to these seemingly hidden pages full of products. Doesn't seem like the best setup to me if your intent is to get rid of refurbished / reconditioned inventory...

Offline DynaGlide

  • Posts: 1096
Re: What Happened to Festool Recon?
« Reply #57 on: February 08, 2021, 01:55 PM »
Thanks guys, found it through that Collections link shared.

@Cheese Did you pick up a 2200? Are you throwing it in the CMS or keeping it out?
Instagram @matts.garage

Online Cheese

  • Posts: 8887
Re: What Happened to Festool Recon?
« Reply #58 on: February 08, 2021, 02:16 PM »
@Cheese Did you pick up a 2200? Are you throwing it in the CMS or keeping it out?

I'm putting it in the CMS Dyna and am ordering a Woodpeckers micro-adjust to also add to the CMS.  [smile]  Should be fun...

Offline tomdog4

  • Posts: 14
Re: Festool Recon - Question
« Reply #59 on: February 08, 2021, 05:34 PM »
I first noticed the new recon site with lots of listings yesterday but didn’t buy anything before it went down. I was curious if it would be a daily thing so I checked periodically through the day today. Finally just bought the sander I’d been considering for a while now.


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