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Author Topic: Does Festool ever give out incentives or freebies if you make large purchases?  (Read 18566 times)

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Offline 16paws

  • Posts: 27
  • There is no rehab for this addiction!
Are there any incentives, freebies or promotional items from Festool if you make large Festool purchases?  I just spent close to $10k and was curious. 
Kapex KS 120, MFT/3 Kapex, OF1400, TS75, Domino DF500, (2) MFT/3, CMS VL Set, DF 500 Tenon Assortment, Rotex RO125, CT26 HEPA, C15 and set, Drill set, the SYS-Roll, SYS-storage box, measuring tape and various sortainers.

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Offline bkharman

  • Posts: 2074
I NA, not so much.
People, I just want to say, you know, can we all get along? Can we get along?

Offline epicxt

  • Posts: 427
I think one of the dealers I use gave me a pen and a t-shirt when I made a $6k purchase. YMMV
n = number of Festools I've got.  (n + 1) = Festools I want

Offline PA floor guy

  • Posts: 290
I asked that same question before, I made a massive purchase as well, spent nearly 7k in one day, 11k in a month. After posting that question, I got a message from Shane, hopefully you get that same message.  Shane rules!!!

Offline RL

  • Posts: 3040
I was given a Festool tape measure once when I bought a syslite and CXS. I've also received some complimentary jigsaw blades and splinterguards in the past.

Offline 16paws

  • Posts: 27
  • There is no rehab for this addiction!
I asked that same question before, I made a massive purchase as well, spent nearly 7k in one day, 11k in a month. After posting that question, I got a message from Shane, hopefully you get that same message.  Shane rules!!!

I am waiting for Shane the man!!  Thanks guys.
Kapex KS 120, MFT/3 Kapex, OF1400, TS75, Domino DF500, (2) MFT/3, CMS VL Set, DF 500 Tenon Assortment, Rotex RO125, CT26 HEPA, C15 and set, Drill set, the SYS-Roll, SYS-storage box, measuring tape and various sortainers.

Offline Slartibartfass

  • Posts: 1087
  • How'ur'duin'......
Shane, me too. Check the various tools I registered.... [big grin]

Offline Festool USA

  • Festool USA Employee
    FOG Administrator
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  • Posts: 8430
    • Festool USA
What do I look like guys, the Festool Freebie Fairy?  [blink]

I'll be in touch with you guys shortly, probably tomorrow.

107578-0

Offline erock

  • Posts: 1254

Offline Paul G

  • Posts: 1986
The tooth fairy never looked that good. Is a molar worth a Kapex or only a Carvex?  [big grin]
+1

Offline 16paws

  • Posts: 27
  • There is no rehab for this addiction!
Thanks for the reply Shane!  Looking forward to hearing from you.


Kapex, Kapex Table, RO125, OF1400, Domino 500, Domino assortment kit, CT26, CMS VL Set, MFT/3, MFT/3 Basic, TS75, 4 sortainers, low profile clamps, 4 quick clamps, measuring tape and I just ordered a C15 with kit...I caught the Festool bug bad!!  Oh yah, and a sticker on the rear window of my old LandCruiser!
Kapex KS 120, MFT/3 Kapex, OF1400, TS75, Domino DF500, (2) MFT/3, CMS VL Set, DF 500 Tenon Assortment, Rotex RO125, CT26 HEPA, C15 and set, Drill set, the SYS-Roll, SYS-storage box, measuring tape and various sortainers.

Offline Festool USA

  • Festool USA Employee
    FOG Administrator
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  • Posts: 8430
    • Festool USA
The tooth fairy never looked that good. Is a molar worth a Kapex or only a Carvex?  [big grin]

Flattery will get you nowhere, Paul.  [tongue]

For the record, I'm almost 6 foot and weigh about 170. Also, I don't own a leotard or tutu. [big grin]

Offline SittingElf

  • Posts: 1374
  • 66 Systainers and rising! YIKES!
What do I look like guys, the Festool Freebie Fairy?  [blink]

I'll be in touch with you guys shortly, probably tomorrow.

(Attachment Link)

Ahem... cough cough....!  [scratch chin] [drooling]
Woodworking is 3% talent and 97% paying attention to the FOG! 

hammerfelderowners.com

Offline SRSemenza

  • Global Moderator
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  • Posts: 9945
  • Finger Lakes Region, NY State , USA
What do I look like guys, the Festool Freebie Fairy?  [blink]

I'll be in touch with you guys shortly, probably tomorrow.

(Attachment Link)


Aaaaaaaaaaaahhh !!!!!  My eyes! My eyes!   [jawdrop]

Offline Wooden Skye

  • Posts: 1173
  • My little girl was called home 12-28-15
What do I look like guys, the Festool Freebie Fairy?  [blink]

I'll be in touch with you guys shortly, probably tomorrow.

(Attachment Link)

Ahem... cough cough....!  [scratch chin] [drooling]

Frank

I don't think you spent enough to this point to qualify for a freebie!  [poke]
Bryan

TS 55, (2) 1400 Guide Rails, 1900 Guide Rail, MFT/3, Domino ETS 150/3, RO 90, CT 26, OF1400, RO 150. RTS 400, LR 32 set, PS300 jigsaw, 3 abrasive systainers, (2) sys toolbox, (2) sys mini, clamps and other accesories

Offline TelcoRandy

  • Posts: 230
I wonder if I would be eligible for some free schwag too.
It's too bad the dealers aren't given anything to promote large Festool purchases.

Offline batcave

  • Posts: 210
Just remember there is no such thing as free lunch. Someone pays the tab.
To the batcave!

Offline Mr_Mod

  • Posts: 92
Well it looks like Shane may give you somethin Festool Australia wont give you a thing, spent near on 15K in a 2 week period and got zilch. Going to buy a CMS set with extras and asked if they could do a special deal and was basically laughed at.

Offline pigeonfarmboy

  • Posts: 6
I have an interesting story about this:

So last September I lost my entire woodshop in a garage fire.  I had accumulated at least 80% of all Festool products available.  (Multiples of some)  All of these items were purchased from the same local shop.  (I like to support local businesses)  When I went in to replace all items and add a few new pieces I was offered no discount.  The salesman tried using the excuse of Festool's MAP pricing.  I happen to earn my living being employed in a marketing department so this excuse just didn't fly for me.  Minimum Advertised Price has nothing to do with what a shop is able to charge at the register to a loyal customer.  Maybe there's a special policy enforced by Festool to it's dealer network that goes beyond the definition of MAP?

How many times does a shop sell $18k+ of Festool product to the same guy TWICE!?

I don't make it a habit to ever ask or assume any kind of discount will happen.  In fact I find when I'm making large purchases it's usually offered to me instead.  I know when I ran a small business, my best customers were well taken care of.

Offline mike68au

  • Posts: 213
Well it looks like Shane may give you somethin Festool Australia wont give you a thing, spent near on 15K in a 2 week period and got zilch. Going to buy a CMS set with extras and asked if they could do a special deal and was basically laughed at.

Generally they won't know about you  and what you have bought till all your tools a registered, and in the end your not buying from Festool Australia, your buying from the retailer and frankly if you spent 15k in 2 weeks the retailer should be ashamed for not showing some gratitude for you business.
I've spent an equivalent amount with my retailer over the past 18 months and have always been looked after on price and service as well as small gifts along the way, nothing big but it made me feel better.  They are making a good profit from my return business so a little respect to me was appreciated.

Every store can do a deal it just wether they choose to or not.  

Offline Brice Burrell

  • Posts: 7393
I have an interesting story about this:

So last September I lost my entire woodshop in a garage fire.  I had accumulated at least 80% of all Festool products available.  (Multiples of some)  All of these items were purchased from the same local shop.  (I like to support local businesses)  When I went in to replace all items and add a few new pieces I was offered no discount.  The salesman tried using the excuse of Festool's MAP pricing.  I happen to earn my living being employed in a marketing department so this excuse just didn't fly for me.  Minimum Advertised Price has nothing to do with what a shop is able to charge at the register to a loyal customer.  Maybe there's a special policy enforced by Festool to it's dealer network that goes beyond the definition of MAP?

How many times does a shop sell $18k+ of Festool product to the same guy TWICE!?

I don't make it a habit to ever ask or assume any kind of discount will happen.  In fact I find when I'm making large purchases it's usually offered to me instead.  I know when I ran a small business, my best customers were well taken care of.

Welcome to the FOG.  Bummer about the fire.

As far as Festool dealer policy I admit I don't know the details.  That said is it well known that N. American Festool dealers are not allowed to discount, period.   It is not a MAP deal so don't feel short changed by Festool.  Of course there really isn't anything to prevent dealers from offering freebies or discount on non-Festool items paired with a large Festool purchase.   

Offline Joseph C

  • Posts: 266
    • Integrity Design+Build
The tooth fairy never looked that good. Is a molar worth a Kapex or only a Carvex?  [big grin]

Flattery will get you nowhere, Paul.  [tongue]

For the record, I'm almost 6 foot and weigh about 170. Also, I don't own a leotard or tutu. [big grin]

Shane, I think I know what we need to get you for your birthday (hint: material should be bright green, though)

November 17th, I hear?
TS75, OF1010, PS300, Domino500, MFT/3, CT22 + WCR, CT MIDI, RS2e, RO150, ETS150, DS400, RO90, Grex 2" micropinner (festool green), and packing everything else into systainers, too.

Offline SittingElf

  • Posts: 1374
  • 66 Systainers and rising! YIKES!
I have an interesting story about this:

So last September I lost my entire woodshop in a garage fire.  I had accumulated at least 80% of all Festool products available.  (Multiples of some)  All of these items were purchased from the same local shop.  (I like to support local businesses)  When I went in to replace all items and add a few new pieces I was offered no discount.  The salesman tried using the excuse of Festool's MAP pricing.  I happen to earn my living being employed in a marketing department so this excuse just didn't fly for me.  Minimum Advertised Price has nothing to do with what a shop is able to charge at the register to a loyal customer.  Maybe there's a special policy enforced by Festool to it's dealer network that goes beyond the definition of MAP?

How many times does a shop sell $18k+ of Festool product to the same guy TWICE!?

I don't make it a habit to ever ask or assume any kind of discount will happen.  In fact I find when I'm making large purchases it's usually offered to me instead.  I know when I ran a small business, my best customers were well taken care of.

Welcome to the FOG.  Bummer about the fire.

As far as Festool dealer policy I admit I don't know the details.  That said is it well known that N. American Festool dealers are not allowed to discount, period.   It is not a MAP deal so don't feel short changed by Festool.  Of course there really isn't anything to prevent dealers from offering freebies or discount on non-Festool items paired with a large Festool purchase.   

Brice,

I'm not sure your statement is absolutely true.  The Sherman Anti-Trust act would seem to forbid manufacturers from telling their distributors and retailers what price they are allowed to sell a product for.  They CAN limit advertised pricing, but I believe they would be in violation of Federal Law if they "required" retailers to actually sell the products at a given price point.

That being said, companies like Festool can certainly make life hard on a retailer that doesn't toe the line, and frankly they don't need to because all the retailers clearly don't see the need to discount, but I think Festool and others would be in deep trouble if they pulled someone's authorized status for quietly discounting, as that WOULD run up against Sherman.

My two cents anyway.

Cheers,

Frank
Woodworking is 3% talent and 97% paying attention to the FOG! 

hammerfelderowners.com

Offline Alex

  • Posts: 7776
That said is it well known that N. American Festool dealers are not allowed to discount, period. 

Same for all dealers all over the world. Standard Festool policy. Unless they get slapped in the face by the law like they got in England last year.

Of course there really isn't anything to prevent dealers from offering freebies or discount on non-Festool items paired with a large Festool purchase.   

True. Dealers may not offer a discount, but they may offer accessories for free with a purchase. I remember when I bought a DTS400 for €278, the dealer threw in a box of sandpaper and two reserve pads, totalling €78 retail.

Festool requires every dealer to give them copies of their receipts for every sale. I know of dealers here who will give you a discount on Festool tools, but give you a receipt for the full price just to circumvent Festool's harsh rules.

I'm not sure your statement is absolutely true.  The Sherman Anti-Trust act would seem to forbid manufacturers from telling their distributors and retailers what price they are allowed to sell a product for. They CAN limit advertised pricing, but I believe they would be in violation of Federal Law if they "required" retailers to actually sell the products at a given price point.

That being said, companies like Festool can certainly make life hard on a retailer that doesn't toe the line, and frankly they don't need to because all the retailers clearly don't see the need to discount, but I think Festool and others would be in deep trouble if they pulled someone's authorized status for quietly discounting, as that WOULD run up against Sherman.

Nope, it is true. In America there aren't any laws that really forbid "horizontal price fixing" as it's called officially. I checked into it and did a thorough search. I was a bit baffled about the outcome, but it is as it is. In Europe it's forbidden for a while yet nobody really did anything to enforce it. Until last year in England when a couple of english Festool dealers (!) banded together and took Festool to court and won. Now, at least in Europe we see different prices, but before that they were all the same here too.
 


Offline grbmds

  • Posts: 2075
Based on my experience, retail stores are clearly worried about violating any "rules" they believe to be a condition of selling Festool products. It's unclear what those rules are exactly, but I am not aware of any discounts that have been offered to customers, regardless of how good a customer they are (overall and not just with Festool purchases). I have bought all my major tools over the past couple of years from one place, including Festool. While they are flexible with other products they are not with Festool sales. I'm not sure what that means except Festool sales are lucrative for them and they aren't willing to risk loss of the ability to retail Festool.
Randy

Offline truck90278

  • Posts: 104
Brice is correct.  Just ask (if they will tell you) Rockler why they are no longer an authorized dealer for Festool
CT22, CT26, Midi, TS55, MFT3 x 2, Domino 500, DTS 400, RO 125, RO 90, ETS 125, OF1010, CXS, Boom arm, Trion, parallel guides, LR32 system, shop cleaning set, T-18 +3, Kapex

Offline kelauben

  • Posts: 157
The tooth fairy never looked that good. Is a molar worth a Kapex or only a Carvex?  [big grin]

Flattery will get you nowhere, Paul.  [tongue]

For the record, I'm almost 6 foot and weigh about 170. Also, I don't own a leotard or tutu. [big grin]

So, maybe they're borrowed or rented (perhaps just hidden away) [tongue].  So many thoughts that I'm just keeping to myself   [wink]

Offline jmbfestool

  • Posts: 6634
I have an interesting story about this:

So last September I lost my entire woodshop in a garage fire.  I had accumulated at least 80% of all Festool products available.  (Multiples of some)  All of these items were purchased from the same local shop.  (I like to support local businesses)  When I went in to replace all items and add a few new pieces I was offered no discount.  The salesman tried using the excuse of Festool's MAP pricing.  I happen to earn my living being employed in a marketing department so this excuse just didn't fly for me.  Minimum Advertised Price has nothing to do with what a shop is able to charge at the register to a loyal customer.  Maybe there's a special policy enforced by Festool to it's dealer network that goes beyond the definition of MAP?

How many times does a shop sell $18k+ of Festool product to the same guy TWICE!?

I don't make it a habit to ever ask or assume any kind of discount will happen.  In fact I find when I'm making large purchases it's usually offered to me instead.  I know when I ran a small business, my best customers were well taken care of.

Welcome to the FOG.  Bummer about the fire.

As far as Festool dealer policy I admit I don't know the details.  That said is it well known that N. American Festool dealers are not allowed to discount, period.   It is not a MAP deal so don't feel short changed by Festool.  Of course there really isn't anything to prevent dealers from offering freebies or discount on non-Festool items paired with a large Festool purchase.    

Brice,

I'm not sure your statement is absolutely true.  The Sherman Anti-Trust act would seem to forbid manufacturers from telling their distributors and retailers what price they are allowed to sell a product for.  They CAN limit advertised pricing, but I believe they would be in violation of Federal Law if they "required" retailers to actually sell the products at a given price point.

That being said, companies like Festool can certainly make life hard on a retailer that doesn't toe the line, and frankly they don't need to because all the retailers clearly don't see the need to discount, but I think Festool and others would be in deep trouble if they pulled someone's authorized status for quietly discounting, as that WOULD run up against Sherman.

My two cents anyway.

Cheers,

Frank

Like Alex said.

Festool use to force dealers in the UK to price fix but not that long ago Festool got a telling off.  Now we can get festool a lot cheaper in the UK.   Not long after Festool got a telling off! The Internet dealers dropped the prices.  

My regular dealer soon lost interest in selling Festool because the profit margins had fallen dramatically due to internet dealers selling it at low prices.


From what I have been told festool have changed tactic and are trying to regain control over pricing by not allowing dealers to buying huge quantities of festool tools.   I assume this is to stop them making little profit on each tool but sell in large quantity to make up for it.


In the UK like Alex said dealers would just sell you the tool for less but print the receipt out at full price.  


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Offline wow

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  • Posts: 3579
  • Official WalMart greeter to the FOG

<snip> companies like Festool can certainly make life hard on a retailer that doesn't toe the line, and frankly they don't need to because all the retailers clearly don't see the need to discount...

Yes, they certainly don't want to get a visit from the FED (Festool Enforcement Division):



Trying to be one of the most helpful members on the FOG.

Offline PA floor guy

  • Posts: 290
I feel like I threw Shane under the bus here, just so everyone knows, I wasn't given a tool or anything of extreme value, It was just a nice gesture and was totally not neccesary.  I firmly believe that festool does give back, every time we use a tool.  Plus, have you ever used there customer service.  I have NEVER seen anything so organized and well connected as festool customer service.  So ultimately, every time we use our "lifelong" tools, that is festool giving back.