Having trouble with your Festool power tool? Well, we're here to help you. Before posting to the forum, give us a chance to diagnose and resolve your issue. In the U.S. and Canada, call us toll-free at 888-337-8600 on Monday-Friday between 8a-5p EST or contact us via email at service@festoolusa.com. For other countries, please visit http://www.festool.com for contact information for your local Festool service department.

Author Topic: New style Rotex sanding pad  (Read 2026 times)

0 Members and 1 Guest are viewing this topic.

Offline Dongar

  • Posts: 86
New style Rotex sanding pad
« on: February 24, 2010, 01:15 PM »
Hi Shane. I just purchased a new RO 150 to replace my old style Rotex.The reason for replacing it was the short life i was getting out of the sanding pads. Other than that it worked flawlessly. I work it pretty hard in rotary mode sanding timber frames and log cabins and the hooks melt off. So I was happy to hear about your new longer life cooler running pads. I waited a couple of months after hearing about the new pads to make sure I would receive one with the sander.I just received the sander and it has the old style pad. Is it possible to either be given a new pad or exchange the pad? I do not feel like spending $40 more and shipping after just spending $500 on the sander and don't really want to have to return the sander. Thanks Donald

Festool USA does not pre-approve the contents of this website nor endorse the application or use of any Festool product in any way other than in the manner described in the Festool Instruction Manual. To reduce the risk of serious injury and/or damage to your Festool product, always read, understand and follow all warnings and instructions in your Festool product's Instruction Manual. Although Festool strives for accuracy in the website material, the website may contain inaccuracies. Festool makes no representations about the accuracy, reliability, completeness or timeliness of the material on this website or about the results to be obtained from using the website. Festool and its affiliates cannot be responsible for improper postings or your reliance on the website's material. Your use of any material contained on this website is entirely at your own risk. The content contained on this site is provided for informational purposes only and does not constitute professional advice.

Offline Festool USA

  • Festool USA Employee
    FOG Administrator
  • *
  • Posts: 8430
    • Festool USA
Re: New style Rotex sanding pad
« Reply #1 on: February 24, 2010, 03:14 PM »
Donald, I have sent you a PM.

I would like to encourage members of the forum not to use the "Ask Festool" area of the forum for service or repair issues.  Please contact us by email at service@festoolusa.com or by phone at 800-554-8741.  We are able to serve you better and more efficiently using those methods.

Thank you.

Edit: Also, please note there are new product numbers for the 6" sanders to distinguish between Jetstream and the new Multi-Jetstream versions.  The new pad version of the Rotex 150 FEQ is 571760.
« Last Edit: February 24, 2010, 03:26 PM by Shane Holland »