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Author Topic: New style Rotex sanding pad  (Read 1952 times)

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Offline Dongar

  • Posts: 86
New style Rotex sanding pad
« on: February 24, 2010, 01:15 PM »
Hi Shane. I just purchased a new RO 150 to replace my old style Rotex.The reason for replacing it was the short life i was getting out of the sanding pads. Other than that it worked flawlessly. I work it pretty hard in rotary mode sanding timber frames and log cabins and the hooks melt off. So I was happy to hear about your new longer life cooler running pads. I waited a couple of months after hearing about the new pads to make sure I would receive one with the sander.I just received the sander and it has the old style pad. Is it possible to either be given a new pad or exchange the pad? I do not feel like spending $40 more and shipping after just spending $500 on the sander and don't really want to have to return the sander. Thanks Donald

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Offline Festool USA

  • Festool USA Employee
    FOG Administrator
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  • Posts: 8430
    • Festool USA
Re: New style Rotex sanding pad
« Reply #1 on: February 24, 2010, 03:14 PM »
Donald, I have sent you a PM.

I would like to encourage members of the forum not to use the "Ask Festool" area of the forum for service or repair issues.  Please contact us by email at service@festoolusa.com or by phone at 800-554-8741.  We are able to serve you better and more efficiently using those methods.

Thank you.
Shane

Edit: Also, please note there are new product numbers for the 6" sanders to distinguish between Jetstream and the new Multi-Jetstream versions.  The new pad version of the Rotex 150 FEQ is 571760.
« Last Edit: February 24, 2010, 03:26 PM by Shane Holland »