Festool Owners Group

FESTOOL DISCUSSIONS => Ask Festool => Topic started by: clearcut on December 02, 2021, 08:43 PM

Title: Conturo issue
Post by: clearcut on December 02, 2021, 08:43 PM
Hi everyone

My conturo stopped keeps shutting down.
A book with exclamation mark comes up with a number 9 beside it.

Anyone knows what that means?
Title: Re: Conturo issue
Post by: squall_line on December 02, 2021, 08:53 PM
I'm just quoting the manual, as I have no direct experience with it:

Problem:
Error symbol appears on the display [1-20].

Possible causes:
The machine electronics have detected a serious error.

Remedy:
Switch off the machine by pressing the on/off switch [1-8] and allow to cool for a few minutes.
Switch on the machine again by pressing the on/off switch [1-8].
If the error symbol appears again, contact after-sales service.


Did you have any other error conditions before it started doing this?  Bad adhesion, loss of contact, overheating, etc?
Title: Re: Conturo issue
Post by: afish on December 02, 2021, 09:04 PM
I had error 7 on mine. I had to send it in. best advise I can give you is document the issue with video. I sent mine in and they claimed they couldnt duplicate the problem which I find hard to believe since it wasnt an intermittent problem. I sent them the video showing the problem and they sent me a new one.  hae i not made a video prior to mailing it im not sure what would have happened.