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Author Topic: (C12) BPS 12 battery retaining clips  (Read 1846 times)

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Offline adcolor

  • Posts: 75
    • MIkey's Millworks and More
(C12) BPS 12 battery retaining clips
« on: December 03, 2014, 01:17 AM »
Hello,

I have fall out from my drill dropping 12'. Fortunately the battery took the greater injury.  It popped off, then all was well, even went through a charge cycle. But alas -- the battery wouldn't fully release from the drill motor -- I was able to knock it off (can that be done softly with a ball pein?).

Anyhow, the green retaining clips are toast. How can I get new ones?

The battery housing: T-nr. 494521 (2.4 Ah).

Thanks!

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Offline Festool USA

  • Festool USA Employee
    FOG Administrator
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  • Posts: 8430
    • Festool USA
Re: (C12) BPS 12 battery retaining clips
« Reply #1 on: December 03, 2014, 08:51 AM »
You would need to contact our service department. Their number is below in my signature. M-F, 8am-5pm Eastern.

Shane

Offline adcolor

  • Posts: 75
    • MIkey's Millworks and More
Re: (C12) BPS 12 battery retaining clips
« Reply #2 on: December 05, 2014, 10:58 AM »
I played phone tag with the service Folks.
Part not available separately -- buy a whole battery or nothing.

BUT, the tech I spoke to (sorry, name and memory are not usually associated in my brain -- I do well with stories and faces though) will look in the recycle bin and send me a battery case if he has any failed BPS 12 batteries.

Thanks!